1. TERMS AND CONDITIONS

1.1. The following definitions are used in these Terms and Conditions:

“Access Device” means any electronic means of accessing the Services, including, but not limited to, computers, smartphone devices, feature phones, tablet devices, touch devices or any home entertainment system such as video games consoles and smart TVs (or any other remote means).

“Bonus Terms” mean any terms and conditions and/or rules with regard to promotions, bonuses and special offers which may apply to any part of the Services from time to time.

“Betting” means the act of placing a wager or stake of monetary value (or its equivalent) by the Player on the outcome of a game or event offered within the Services, where the result is determined fully or partially by chance, and which provides the opportunity to win a prize.

“Bet” means a monetary stake or its equivalent placed by the Player on the outcome of a game offered within the Services, where the result determines whether the Player wins or loses that stake.

“Funds” mean electronic money (cryptocurrency) and/or fiat currency that is used when using the Services and consists of the following currencies, including but not limited to:: for cryptocurrency - USDT, USDC, BTC, ETH, BNB, TRX, for fiat currency - CAD, USD, EUR, BRL. . We may expand the list of cryptocurrencies, please follow the available options on our Website.

“Gambling” means any game in which participation requires the Player to place a bet, providing an opportunity to win a prize, where the probability of winning and/or the amount of the prize depends entirely or partially on chance, as well as on the Player’s knowledge or skills.

“Gaming” means any digital or interactive game played for entertainment or competition purposes, which may involve elements of skill, chance, or both.

“Group” means 2GIG TECHNOLOGIES LTD, registration No. ΗΕ 471857, registered address is at: Archiepiskopou Makariou III, 84, Office 1, 6017, Larnaka, Cyprus and Redline Solutions Limited, registration No. 15884, registered address is at: Hamchako, Mutsamudu, the Autonomous Island of Anjouan, Union of Comoros. The division of competence of Group of companies is detailed in these Terms and Conditions.

“Operator” or “Company” means Redline Solutions Limited, a company registered in the Autonomous Island of Anjouan, Union of Comoros registration No. 15884, registered address is at: Hamchako, Mutsamudu, the Autonomous Island of Anjouan, Union of Comoros (hereinafter also “We”, “Us” or “Our”), who’s activity is regulated by license No. ALSI-202502005-FI1 granted by the Government of the Autonomous Island of Anjouan, Union of Comoros.

“Odds” mean the value assigned by the Operator to an outcome in the event. Odds are multiplied by the Player’s bet to calculate the prize (win).

“Payment Processor” means 2GIG TECHNOLOGIES LTD, a company registered in Cyprus with registered company number ΗΕ 471857 being owned and fully controlled by the Operator and acting on the basis of agreement concluded with the Operator.

“Privacy Policy” or “Policy” means the Operator’s Privacy Policy available on the Website.

“Player”, “Customer”, “Client” or “User”, means You as a registered user and Account holder of our Website with access to the Services.

“Player’s Account” or “Account” means a personal account of the Player, created by the Player on the Operator’s Website with the aim to access and use of the Operator’s Services.

“Rules” means the Game Rules and/or Betting Rules that are specifically applicable to the relevant type of gambling, gaming and/or betting, as identified in more detail in paragraph 1.3.

“Refund” means a reversal of the Funds as per request of the Player deposited in the Player’s Account not used for the Services.

“Responsible Gambling” means ensuring that gaming, gambling or betting remains a safe and enjoyable activity by promoting player protection, preventing underage gambling or betting, and offering tools to manage gaming behaviour.

“Services” or “Operator’s Services” mean, as appropriate, the Gaming, Gambling and/or Betting Services offered for the time being by the Operator through the Website and/or via any Access Device application.

“Supervision Institution” means the supervision institution of commercial gambling in the Autonomous Island of Anjouan, Union of Comoros;

“Support Service” means Customer’s Support Service available 24/7 at [email protected] or via the Website Customer Support chat function.

“Terms and Conditions” mean the terms and conditions set out in this document;

“Terms of Use” mean (a) these Terms and Conditions or Agreement; (b) our Privacy Policy; (c) Anti-Money Laundering and Countering Financing of Terrorism Policy, and (d) where appropriate under paragraph 1.3, the relevant Game Rules, Bonus Terms and Additional Terms including but not limited to any other gaming, gambling and/or betting specific rules applicable to the Services that are being used by You;

“Website” means the website or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: www.claps.com

1.2. By registering and clicking “I agree” on the Website, You agree to be bound by the Terms of Use and You accordingly agree: (a) to the use of electronic communications in order to enter into the Agreement between You and the Operator; and (b) that Your agreement to the Terms of Use is equivalent to signing the Agreement by hand; (c) that in order to use our Services You will provide us with Your personal information we request from You, which shall be processed on the basis of our Privacy Policy; (d) with other applicable rules and polices to the Services.

1.3. When You participate in any game (including but not limited to slots, live games, originals, etc.) on our Website, place a bet, or use the Services in any way, You agree to adhere to the Game Rules for each game You play, as outlined in the relevant section of the Website, any associated Rules tabs and these Terms and Conditions. For new games, You agree to follow the specific rules for that game, along with any Bonus Terms, withdrawal terms and conditions, and any other terms applicable to the Services. Additionally, You acknowledge and accept any terms You must confirm as part of using the Services. Therefore, by entering into this Agreement with us and Your using of our Services and our Website, You acknowledge that You have read, understood, and agree to comply with our Terms of Use. Therefore, please read the Terms of Use carefully before accepting them and entering into an Agreement. If You do not agree or do not understand some of the provisions of the Agreement, or if You believe that these Terms of Use affect any of Your statutory rights, please do not enter into the Agreement.

1.4. The Terms of Use are originally written in English, and any interpretation of them should refer to the English version. In cases where the Terms of Use, or any related documents or notices, are translated into other languages, the English version shall prevail.

1.5. Please take note that we may change the Terms of Use from time to time, as set out in paragraph 3 below and it is Your responsibility to check the Terms of Use by Your own from time to time.

1.6. If You do not agree to accept and be bound by the Terms of Use, please do not open the Player’s Account, and/or continue to use Player’s Account. By continuing to use any of the Services, You agree to the Terms of Use, which we have communicated are effective at any given time.

1.7. To clarify, all sections of the Website are subject to the Terms of Use. You should always ensure that Your use of the Services complies with these Terms.

2. GENERAL TERMS

2.1. The Terms of Use are developed and presented by the Operator on the Website. The Terms of Use are constantly available for Your review, except for possible mandatory technical works on the Website, some downtimes, global problems with the Internet, problems with Your Access Device and Your connection to the Internet. In the event of any such situation, please review the Terms of Use later, when they are available on the Website. Please take note, that the Operator bears no responsibility if the Terms of Use are temporarily unavailable on the Website due to any technical problems. When You register on the Operator’s Website and click “I agree”, as stated above in clause 1.2., this means that You have read, understood and agreed to the Terms of Use and that You have voluntarily signed the Agreement by ticking “I agree”. Thereafter You will be able to create the Player’s Account as indicated in Section 4 below and to receive an access to the Services. For additional clarification, the Parties to the Agreement are You and the Operator. The Payment Processor acts as a payment agent of the Operator based on the agency agreement concluded between the Operator and the Payment Processor.

2.2. In the case of terms and conditions relating to the Funds held in Your Account from time to time, such Funds may be held by any Operator Group company, which (where appropriate) shall include our agents, partners, and suppliers.

3. CHANGES TO THE TERMS OF USE

3.1. The Terms of Use may be updated by us periodically for various reasons, such as for commercial purposes, to adhere to legal requirements, to follow directives or recommendations from regulatory authorities, or to enhance our Services. Therefore, we recommend that You review the Terms of Use outlined herein from time to time. By continuing to use the Service, You are considered to accept any amendments introduced in the Terms of Use.

3.2. Please take note that apart from publishing updated Terms of Use on our Website, we do not separately notify You of any changes, therefore once again we encourage You to check the Terms of Use from time to time, because it is Your solely responsibility to be aware of updated changes. Please let us reiterate that by continuing to use the Service, You are considered to accept any amendments introduced in the Terms of Use.

4. OPENING PLAYER’S ACCOUNT

4.1. To place a bet or participate in games using the Services, You need to create an account with the Operator.

4.2. To establish the Player’s Account for utilizing the Services, You can:

4.2.1. click on the “Sign up” button on the Website and follow the displayed instructions; or

4.2.2. use any other account registration methods that the Operator may provide from time to time.

4.3. When You create the Player’s Account, You will be required to submit personal information, such as Your name, date of birth, and valid contact details, which may include Your address, phone number, and email address (“Contact Details”). You can update Your Contact Details by reaching out to our Support Service or by using the Account management page on the Website or through any other method that the Operator may offer periodically.

4.4. By opening the Player’s Account, You confirm that:

4.4.1. You are aware of and accept the risks involved in using the Services, including the possibility of losing the Funds as well as winning it; The Operator is not liable to You for any Your loss.

4.4.2. You are: (a) at least 18 years old; and (b) You are of legal age for gambling, gaming, betting in jurisdiction of Your residence (the “Relevant Age”); (c) not currently self-excluded from our Website;

4.4.3. Gambling is not prohibited in Your residing territory;

4.4.4. You have the legal capacity to enter into agreements;

4.4.5. You are not barred from participating in gambling, gaming, betting;

4.4.6. You have not previously had the Account terminated by us for any reason; and

4.4.7. You recognize and accept that the value of cryptocurrency can fluctuate significantly based on market conditions.

4.5. Your Player’s Account must be established under Your correct name and personal details. It should only be registered once, and cannot be duplicated through another individual, family member, household, address (postal or IP), email address, access device, or any shared environment (such as schools, workplaces, public libraries, etc.). Any additional accounts created by You or that You beneficially own in connection with the Services will be referred to as “Duplicate Accounts”. We reserve the right to close any Duplicate Account without prior notice. It is solely Your responsibility to ensure that no Duplicate Accounts are created. You shall inform us if You have opened or attempted to open any Duplicate Account. Should You fail to act accordingly, we may block access to Your Account and withhold Your balance as indicated below. You acknowledge and accept that we shall not be liable for any losses incurred on such Duplicate Account.

4.6. If a Duplicate Account is closed:

4.6.1 All bonuses, free bets, and winnings from that Duplicate Account will be void and will be forfeited by You;

4.6.2. We may, at our discretion, nullify all winnings and refund Your deposits (minus any amounts related to void winnings) made with that Duplicate Account.

4.6.3. We may choose to recognize the usage of the Duplicate Account as valid, in which case we will retain all losses and wagers placed by You through that Duplicate Account

4.7. Please note, that You replenish Your balance in Your Account by Your own, we do not store data of Your crypto wallet.

4.8. You are solely responsible for any taxes that may be owed on the winnings awarded to You as a result of using our Service.

4.9. You are prohibited from transferring, selling or acquiring the Player’s Accounts to or from other Players.

5. VERIFICATION OF YOUR IDENTITY; ANTI-MONEY LAUNDERING REQUIREMENTS

5.1. You confirm and warrant that:

5.1.1. the name and email address, provided by You when creating Your Player’s Account are accurate;

5.1.2. You are the legitimate owner of any funds You deposit into Your Player’s Account;

5.1.3. You are not using the Services from prohibited for gaming, gambling, betting jurisdictions and/or not from the territories of restricted countries indicated in clause 6.6. herein;

5.1.4. You are not using a virtual private network (VPN), proxy server, or any other technology or method to obscure, falsify, or misrepresent Your actual location while accessing the Services.

5.2. By accepting the Terms of Use, You grant us permission to conduct any necessary verification checks, which may be required by us or by third parties, including regulatory authorities, to validate the information You have provided (the “Checks”). You understand that if we request additional information/verification related to any deposits/withdrawals or other details You have submitted, You may need to provide it.

5.3. During the verification process, we may temporarily restrict Your ability to withdraw Funds from Your Player’s Account and/or limit access to certain sections of the Website. Please be aware that we may need to conduct these Checks periodically for regulatory, security, or other business reasons. If You encounter any issues due to these restrictions, please reach out to us at [email protected].

5.4. In some cases, we may need to contact You directly to obtain further information for the Checks or to request it via the Website. We may request an ordinary or notarized form of identification or an equivalent certified ID that meets the legal standards of Your jurisdiction, along with proof of address, utility bills, bank information, bank statements, and any other documentation that verifies Your identity and source of funds. Without satisfactory submission of this information, we may prevent You from using our Services.

Additionally, if we suspect You have provided deliberately false information, we may retain any funds in the Account - until all the facts of Your case are clarified.

5.5. It may be illegal for individuals under the Relevant Age to use the Website. We may suspend Your or not open for You the Player’s Account until we confirm that You meet the Relevant Age requirement. If it is determined that You were underage when participating in gambling, gaming or betting activities with us and misled us, then:

5.5.1. Your Player’s Account will be immediately closed;

5.5.2. all transactions conducted while You were underage will be nullified and remaining on Your account Funds will be returned to You minus wins (prize), if any, using the same payment method used for the original deposit, where applicable;

5.6. All transactions conducted while You were on the prohibited for gaming jurisdictions and/or from the territories of restricted countries indicated in clause 6.6. herein will be nullified and remaining on Your account Funds will be returned to You minus wins (prize), if any, using the same payment method used for the original deposit, where applicable.

6. KNOW YOUR CUSTOMER POLICY

6.1. To simplify the Age Verification process, please consider the following guidelines when submitting Your documents:

  • Each document should be submitted as a separate image.
  • While photo captures are preferred, scanned documents are acceptable if they are saved as pdf or jpeg files.

When taking Your pictures, keep these points in mind:

  • The image must be clear and all text should be legible.
  • Capture the entire photo page of Your passport or ID without covering any part with Your hands.
  • Use good lighting to avoid glare and refrain from using a flash.

These measures are essential for promoting responsible gambling practices, as mandated by applicable laws.

6.2. Why is the Player’s Account verification necessary?

Upon registering for the Account, we need to confirm that You are at least 18 years old, or You are of the Relevant Age of Your jurisdiction (place of residence) for using our Services and verify Your identity, which is known as Know Your Customer (KYC) compliance. This is a legal requirement and is an important aspect of responsible gambling/betting. We would like to reiterate that You must comply with the legislative requirements of jurisdiction of Your place of residence regarding legal age at which You can use the Services, as well as ensure that Your participation is lawful under the laws of Your country. Additionally, You must not use the Services if online gambling/betting is prohibited in Your jurisdiction and must adhere to the list of restricted jurisdictions set out in clause 6.6. herein. If You breach legislative requirements of Your residence country and our Terms of Use, it’s Your own responsibility and we are not responsible for this.

6.3. What documents are required?

To confirm Your age, You can provide one of the following documents:

  • Passport (recommended);
  • Driver’s License;
  • National ID Card;
  • Birth Certificate (in the frame of additional KYC check).

To verify Your identity (KYC), You may also need to submit additional documents such as:

  • Recent Utility Bill (less than 3 months old);
  • Recent Bank Statement (less than 3 months old); and/or
  • Other documents that may be required by law.

Please be advised that we reserve the right to request You to pass through additional online verification procedure (request Your selfie, arrange a verification call, etc.) and/or to provide a certified copies of identification documents.

It’s Your responsibility to ensure that all documents are in acceptable condition, if any document will be in bad quality, this will postpone Your KYC procedure and accordingly access to or block provision of the Services.

6.4. How should I submit my documents?

The fastest way to verify Your Player’s Account is online in Your Account after You create the Account. After you log into the Account, a verification form will open, which You must fill out and take a photo of the required documents online.

During the Account registration process, except for the submission of documents, if required, You may need to supply specific information for security purposes, if required:

  • Your name and contact details, including a valid email address that must be unique to Your Player’s Account.
  • Your date of birth to confirm You are at least 18 years old or You are of the Relevant Age.
  • A unique username (which may include letters, numbers, underscore, and hyphen) along with a password that must remain confidential.
  • Your preferred cryptocurrency from the list offered on our Website and a deposit limit, if applicable.

Our registration page will verify Your entered information in real-time, notifying You of any issues, so You can make necessary adjustments before clicking ‘Sign Up’ button.

We also reserve our rights to perform identity verification at any time during the lifetime of Your relationship with us.

6.5. Please be aware that for legal reasons, You may be restricted from accessing Your Player’s Account while traveling abroad in the restricted territories, where gambling is prohibited by law.

6.6. We are unable to create You the Player’s Account and offer the Services if You are a resident of the listed below countries. In addition, pay attention to what is indicated in clause 1.3., each game provider has its own separate rules and the list of restricted territories, therefore if You reside in one of the restricted territories of one of our game providers, You will not be able to play those provider’s games. Please take note, as have already been mentioned by signing this Agreement You also agree to the Game Rules for each game You play on the Website of the Company.

Restricted countries:

  • China,
  • South Korea,
  • Malaysia,
  • Indonesia,
  • Thailand,
  • Vietnam,
  • Philippines,
  • Saudi Arabia,
  • Kuwait,
  • Bahrain,
  • Oman,
  • Jordan,
  • Sri Lanka,
  • Bangladesh,
  • Uzbekistan,
  • Turkmenistan,
  • Kyrgyzstan,
  • Tajikistan,
  • Nepal,
  • Maldives,
  • Brunei,
  • Laos,
  • Mongolia,
  • Armenia,
  • Bhutan,
  • The United States of America,
  • Puerto Rico,
  • Greece,
  • The United Kingdom (including any overseas territories),
  • Isle of Man,
  • Jersey,
  • Gibraltar,
  • Spain,
  • France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia),
  • The Netherlands,
  • Curacao,
  • Cyprus,
  • Israel,
  • Lithuania,
  • Slovakia,
  • Belgium,
  • Dutch West Indies,
  • Angola,
  • Albania,
  • Afghanistan,
  • Iraq,
  • Jamaica,
  • Uganda,
  • Pakistan,
  • Islamic Republic of Iran,
  • Panama,
  • Lebanon,
  • Zimbabwe,
  • Mauritius,
  • Nicaragua,
  • Yemen,
  • Central African Republic,
  • Côte d'Ivoire,
  • Sudan,
  • Liberia,
  • Syrian Arab Republic,
  • Cayman Islands,
  • Somalia,
  • Congo,
  • North Korea,
  • Eritrea,
  • Haiti,
  • Sierra Leone,
  • Ethiopia,
  • Myanmar,
  • South Sudan,
  • South Africa,
  • Burkina Faso,
  • Libya,
  • Mali,
  • Barbados,
  • Rwanda,
  • Czech Republic,
  • Serbia,
  • Cuba,
  • Portugal,
  • Georgia,
  • Hungary,
  • Ukraine,
  • Estonia,
  • Bulgaria,
  • Latvia,
  • Liechtenstein,
  • Poland,
  • Romania,
  • Turkey,
  • Russia,
  • Belarus,
  • Kazakhstan,
  • Australia,
  • Bonaire,
  • Aruba,
  • Austria,
  • The Union of the Comoros,
  • Germany,
  • State of Qatar,
  • The United Arab Emirates,
  • Japan,
  • Singapore,
  • St. Eustatius and Saba,
  • St. Martin.

All FATF blacklist and all other countries where gambling is strictly prohibited by law.

Please be advised that this list is not exhaustive and may change from time to time.

7. ACCOUNT SECURITY AND USER INFORMATION

7.1. Upon creating Your Player’s Account, You must make every effort to keep Your username, password, and/or account number confidential, avoiding any disclosure to others, whether intentional or accidental. This includes, where feasible, ensuring that up-to-date security software is installed on Your Access Device.

7.2. Any transactions conducted using Your accurately entered username, password, and/or account number will be considered valid, regardless of Your authorization. We will not be held responsible for any claims that arise due to Your sharing of Your username, password, or account number with others, whether intentionally or unintentionally.

7.3. If You have lost or cannot remember Your Player’s Account details, or if You suspect that these details may be known by an unauthorized individual, please reach out to us immediately for assistance by contacting [email protected].

8. DEPOSITS, WITHDRAWALS AND REFUNDS FROM PLAYER’S ACCOUNT

8.1. In order to use the Services, You are required to deposit Funds into Your Player’s Account from a source where You are the account holder. These Funds may then be utilized for placing bets or participating in games, as indicated in Section 4.

A deposit wagering requirement of x2 (turnover) is applicable to all withdrawals. Accordingly, prior to requesting a withdrawal, You must place bets totaling at least twice the amount of their deposited funds. Failure to meet this requirement will result in a 10% fee being applied to the withdrawal amount.

If You do not meet the wagering requirements of Your deposit, we will notify You accordingly and offer You the option to either complete the required wagering or proceed with the withdrawal subject to a 10% fee on the requested amount. The withdrawal will be processed based on the option You confirm.

To prevent system abuse and ensure fair gaming, only bets placed at odds of 1.30 or higher will be counted toward meeting wagering requirements when using the real balance (i.e., the funds deposited by the Player, excluding any bonuses or promotional funds).

Bets placed at odds lower than 1.30 will not be counted toward the fulfilment of wagering requirements.

Low-risk betting patterns on roulette games, such as placing multiple bets that cover 24 or more (67%) of the 36 unique number spots on the table (e.g., You bet simultaneously on both Red and Black and covering 36 of the 37 possible outcomes), therefore this bet will not be counted toward wagering requirements.

These conditions are aimed at ensuring fair play, preventing fraud, money laundering, other illicit activities and abuse of our Services.

Withdrawals, including Refunds, will be processed from one (1) hour until seven (7) days following the completion of the KYC process and approval of Your Player’s Account. Please be aware that Refunds will only be issued if there has been no gaming, gambling or betting activity on Your Player’s Account after the deposit for which You are requesting the Refund. Before the Refund is processed, all bonuses in Your balance will be deducted prior to calculating the amount to be refunded. Any other withdrawals from Your Player’s Account will be regarded as payouts of winnings accrued from the use of the Services.

You may only withdraw Funds using the same payment method You originally used to make a deposit, unless we are unable to process the withdrawal through that method or decide otherwise at our discretion. If multiple payment methods were used for deposits, we may divide the withdrawal accordingly and process each portion through the respective method, subject to our internal procedures and applicable anti-money laundering and regulatory requirements.

Please pay attention that the value of cryptocurrencies may change dramatically. It is Your duty to check the exchange rate of cryptocurrency.

Please take note that each withdrawal case is separate, therefore in any case, any withdrawal of funds is additionally checked by Our team, and We reserve the right to accept the final decision regarding the withdrawal of funds and amount of withdrawal.

Please take note, that if the withdrawal amount is too high for a single transaction, we may handle it through several separate transfers.

To initiate Refund or any other withdrawal, You can do this via Your Player’s Account. If You have any problems with Refund or withdrawal, please reach out to our support team via email at [email protected]. We reserve the right to carry out KYC verification procedures for any withdrawals and Refunds. You need to follow Our KYC verification procedures, if any, on the Website during withdrawals or Refunds or go through other verification procedures as may be requested by our support team.

8.2. You are responsible for reporting Your winnings and losses from the Services as required by Your local laws or tax authorities.

8.3. You have the option to establish a daily deposit limit on your Player’s Account. For instructions on how to set up a deposit limit, please reach out to [email protected]. Any confirmed reductions to Your deposit limit will take effect immediately.

8.4. In accordance with the terms regarding the Closure of the Player’s Account and any other stipulations outlined in these Terms and Conditions or their amendments, You may request a withdrawal of funds from Your Player’s Account at any time, provided that:

8.4.1. all deposits made into Your Player’s Account have been confirmed as cleared, with none being charged back, reversed, or otherwise cancelled;

8.4.2. all checks related to the Verification of Your Identity and Money Laundering Requirements have been satisfactorily completed by us; and

8.4.3. You have met any other relevant withdrawal conditions applicable to Your Player’s Account (e.g., any Bonus Terms).

8.5. Please note that, to ensure compliance with applicable legislation, we reserve the right to conduct KYC verification once the total cumulative deposits reach US $10,000 or equivalent.

8.6. The minimum size of deposit or withdrawal will be reflected on the Website page of deposit/withdrawal sections. This depends on the currency of the Funds You use for the Services. After You choose the currency of the Funds and network, You will see the minimum deposit/withdrawal amount at the bottom of the deposit/withdrawal page. If You do not understand something, please contact our support team at [email protected] before making a deposit or before withdrawal.

All payout requests are processed in the order they are received. The time for withdrawal or Refund will depend on the amount, payment providers terms and from the situation in the blockchain network. Please take note that our payment providers may set withdrawal limits, as well payment providers’ and networks’ fees may apply when You withdraw funds and make deposits.

8.7. Without prejudice to other provisions of these Terms of Use, we reserve the right to postpone or decline any withdrawal request at our sole discretion in order to conduct additional checks we deem necessary. In cases where any violations or fraudulent activity are identified during our review, we may withhold withdrawals or reject the withdrawal request entirely.

9. BONUSES

9.1. A bonus is an incentive provided by the Company to the Clients as a result of compliance with the rules and conditions of the promotion, and it is displayed in the corresponding section of the Website, provided that the Company grants such an incentive.

9.2. The Company provides the Clients with various bonuses that can be obtained by fulfilling certain conditions specified for each specific bonus as indicated on the Website.

9.3. The bonus balance does not affect the amount of the deposit, the Bonus Funds can be withdrawn to the Player’s main balance if bonus conditions have been met.

9.4. All accrued bonuses are subject to wagering according to the established wagering requirement (if applicable).

9.5. Once the game begins, real funds are deducted first, followed by bonus funds.

9.6. The bonus is credited in the selected cryptocurrency of the wallet.

9.7. If the Player participates in multiple promotions, each Bonus must be wagered separately.

9.8. Upon meeting the conditions for wagering the bonus (wagering requirement), the bonus funds are automatically credited to the Player’s account. Once credited to the Player’s account, the Funds can be withdrawn by the Player. The amount of funds transferred to the Player’s balance cannot exceed the maximum transfer amount specified in the promotion’s rules.

9.9. The Company reserves the right to block the bonus in case of fraud.

9.10. The Company has the right, at its discretion, to offer the Players bonuses according to the Company’s internal bonus policy.

9.11. The Player has the right to independently decide on the activation and use of the bonus.

9.12. Any other terms defined in these Terms of Use may be interpreted by other rules of the Company posted on the website.

9.13. If a Player is found to be abusing the Company’s bonuses, the Company reserves the right to cancel the bonus.

Abusive behaviour regarding bonuses, or bonus abuse, includes but not limited:

  1. Two tier betting;
  2. The use of the bonus balance to obtain a delayed win with real money in games that have an accumulation feature;
  3. Bonus could only be used once within family members, household, address (postal or IP), email address, access device, or any shared environment (such as schools, workplaces, public libraries, etc.);
  4. Betting more than 10% of the bonus amount in a single bet, spin or round;
  5. Manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating.

Once an Account is identified as engaging in bonus abuse, the Player is prohibited from using any additional bonuses or participating in promotions on the Website.

9.14. The slots available for wagering the bonus are listed on the Website in the corresponding category along with the Game Rules that are an inevitable part of these Terms and Conditions as indicated in paragraph 1.3.

10. LEGAL USE OF THE WEBSITE

10.1. Accessing or using the Website or any of its Services may be prohibited for certain residents or individuals in specific countries. We do not intend for the Website to be utilized for betting, gaming, gambling or other purposes by individuals in jurisdictions where such activities are illegal, including the United States and other territories identified herein. The mere accessibility of the Website in these regions or its availability in a local language does not imply a guarantee of legality regarding access, usage, deposits, or withdrawal of winnings from the Player’s Account. Furthermore, the existence of the Website does not constitute an offer or invitation for betting, gaming, gambling or other Services in jurisdictions where such activities are unlawful.

10.2. It is Your responsibility to familiarize yourself with the applicable laws in Your location. You must ensure that You are complying with local regulations when opening the Player’s Account and/or using the Website. You represent, warrant, and agree that You will act in accordance with the law.

10.3. If we determine that You are residing in a country where the use of the Website is illegal or if You are accessing the Website from such a location, we reserve the right to promptly close Your Player’s Account. The procedure for returning the remaining balance on Your Account is specified in clause 5.6., if this is possible according to our Terms of Use and applicable laws.

11. ACCESS TO, AND USE OF, THE SERVICES

11.1. In order to access the Services You should follow these Terms of Use and the instructions provided at the respective section of the Website.

11.2. You are responsible for verifying that all details related to any bet, wager, deposit or similar transaction You make using the Services (“Transaction”) are accurate when using the Website, whether directly, via an application, or by other means, in line with the applicable Game Rules.

11.3. You can access Your Transaction history by selecting “My Account” on the Website or You can reach out to our Customer Services team at [email protected], including the option to request a written statement.

11.4. We retain the right to decline all or part of any Transaction You request at our discretion, especially in cases where You have violated the Terms of Use. If You are uncertain about whether the Transaction has been successfully accepted, please reach out to [email protected].

11.5. Once we have accepted the Transaction, You cannot cancel it unless we provide our agreement to do so.

11.6. For gaming, gambling or betting activities, the applicable Game Rules will specify the moment at which we will no longer accept additional wagers or bets.

11.7. We reserve the right to void or cancel any Transaction, winnings, or suspend payouts if we detect any irregular, suspicious, or abnormal betting patterns. This includes, but is not limited to, situations where bets were placed using Funds that had not yet been validated or confirmed at the time the bet was made. Such actions may also be taken if there are reasonable grounds to suspect the use of unfair strategies, collusion, or circumvention of our operational, technical, or financial systems. Any decision made by the Company in this regard shall be final and not subject to appeal.

11.8. If You are accessing the Services through an electronic communication method, please be aware of the following:

11.1.1 Regarding Your use of the Website for placing bets or playing games:

11.1.1.1 Your connection or equipment may be slower than used by others, which could impact Your performance in time-sensitive events available on the Website;

11.1.1.2 You might experience system flaws, faults, errors, or interruptions in Services, which will be addressed according to the IT Failure policy outlined below;

11.1.1.3 The Game Rules for each event or game available on the Website are accessible and should be reviewed by You prior to utilizing the Services provided on the Website.

11.9. You are solely responsible for providing and maintaining all of Your Access Devices, related equipment, networks, and the Internet access services necessary for accessing the Services. We will not be liable for any losses incurred by You due to issues related to the Internet or any telecommunications service provider You have chosen to connect to the Services, including but not limited to loss of the Services, poor connectivity or insufficient bandwidth. For clarity, the Operator does not guarantee or represent that the Services will be compatible with any specific third-party software or hardware, including any third-party analyses that claim to deliver specific results from the Services.

11.10. Under no circumstances should You use the Services for any purposes that could be deemed defamatory, abusive, obscene, illegal, racist, sexist or otherwise discriminatory or that might cause offense. You must refrain from using abusive or aggressive language or images, swearing, threatening, harassing or mistreating any other individuals, including other users, through the Website. Additionally, You must not impersonate anyone else or behave disrespectfully towards any Operator’s staff providing the Services, Customer Services or any helpdesk or support functions available to You.

11.11. You may use the Website free of charge for Your personal entertainment and You are not permitted to give third parties access to Your Account.

11.12. Any material downloaded by You from the Website is done so at Your own risk and the Operator will not be liable for any loss of data or other damages incurred as a result of such downloads.

11.13. If we have reason to believe that Your use of the Services violates any provisions of this Section 11, we reserve the right, without affecting any other rights we may have, to immediately suspend Your access to the Services until all the circumstances of the case are clarified.

12. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

12.1. The following practices (or any of them) in relation to the Services:

  • use any programs/solutions to hide Your identity and location;
  • use third party/false documents, proof of identity and other information requested by the Company;
  • abuse of bonuses or other promotions;
  • using unfair external factors or influences (commonly known as cheating);
  • taking unfair advantage (as defined below);
  • opening any Duplicate Accounts; and/or
  • undertaking fraudulent practice or criminal activity (as defined below),

constitute “Prohibited Practices” and are not permitted and will constitute a material breach of the Terms of Use. We will make reasonable efforts to prevent and identify such practices and to determine the Players involved in Prohibited Practices. Nonetheless, we will not be liable for any loss or damage You may suffer as a result of these Prohibited Practices and any actions we take in response will be entirely at our discretion.

12.2. You agree that You shall not participate in or relate to any form of Prohibited Practice in connection with Your access to or use of the Services.

12.3. We can suspend or terminate Your Account and our cooperation with You if:

12.3.1. We have reasonable grounds to suspect that You have engaged in or been associated with any form of Prohibited Practice. Our belief may be based on the use of fraud, cheating, and collusion detection methods employed by us, our gaming partners and other suppliers within the gambling, betting and gaming industry;

12.3.2. In our reasonable assessment, Your continued use of the Services may pose a risk to our regulated status, including our ability to maintain licensing with the Licensing Authority.

12.4. The rights outlined in clause 12.3 do not affect any other rights that we may have against You, whether under the Terms of Use or in accordance with law.

12.5. For the purposes of this section 12:

12.5.1. “Fraudulent practice” refers to any fraudulent activity carried out by You or by any individual acting on Your behalf or in collusion with You. This includes, but is not limited to: (a) fraudulent chargebacks and rake-back activities; (b) the use of a stolen, cloned, or otherwise unauthorized credit or debit card/accounts by You or anyone participating in the same game as You at any time; (c) collusion with others to gain an unfair advantage (including through bonus schemes or other incentives offered by us); (d) any attempt to provide false or misleading account information; and (e) any actual or attempted actions by You that we reasonably consider to be illegal in any relevant jurisdiction, conducted in bad faith or aimed at defrauding us or evading any contractual or legal obligations, regardless of whether such actions cause us any damage or harm.

12.5.2. “Criminal activity” encompasses, but is not limited to, money laundering and any violations of laws or regulations in Your country, where You are participating or where Your IP address is registered; and

12.5.3. “Unfair advantage” shall include, without limitation:

12.5.3.1. the exploitation of a fault, loophole or error in our or any third party’s software used by You in connection with the Services (including in respect of any game);

12.5.3.2. the use of third-party software or analysis systems; or

12.5.3.3. the exploitation by You of an Error as defined below, in any case either to Your advantage and/or to the disadvantage of us or others.

12.6. In exercising any of our rights under this Section 12 concerning the Prohibited Practice, we will make every reasonable effort to ensure that, while adhering to our regulatory and legal obligations, we exercise those rights fairly towards You and our other Сustomers.

12.7. We reserve the right to notify the appropriate authorities, other online gaming, betting or gambling operators, online service providers, banks, credit card companies, electronic payment providers or other financial institutions regarding Your identity and any suspected Prohibited Practices on Your part. You agree to fully cooperate with us in investigating any such activities.

13. CLOSURE OF PLAYER’S ACCOUNT OR COOLING-OFF PERIOD; TERMINATION OF THE TERMS OF USE

CLOSURE AND TERMINATION BY YOU

13.1. As long as Your Player’s Account does not reflect a balance owed to us, You may close Your Player’s Account and terminate the Terms of Use by giving us at least twenty-four hours’ notice. To do this, please contact us at [email protected].

Your request should include:

13.1.1. A clear indication of Your intention to close Your Player’s Account; and

13.1.2. An explanation of Your reasons for closing the Account, especially if it relates to concerns about the frequency of Your usage.

We will respond to Your request in a timely manner, confirming the closure of Your Player’s Account and the effective date of such closure. Please note that You remain responsible for all activity on Your Player’s Account until the closure has been completed by us, at which point the Terms of Use will terminate.

13.2. When You request closure of the Player’s Account under paragraph 13.1 we will return any outstanding balance in the Player’s Account to You.

13.3. In the event of termination of Your Player’s Account as outlined in this Section 13, we reserve the right without limiting our rights under this Section 13 to withhold any amounts from the repayment of Your outstanding balance. This may include funds related to: (a) Collusion, Cheating, Fraud, or Criminal Activity; (b) Breaches of the Terms of Use; (c) Any other provisions stated in the Terms of Use; or (d) Requirements imposed by applicable laws or regulations.

13.4. When processing the repayment of Your outstanding balance, we will utilize stated by You Your cryptocurrency wallet address.

13.5. If You have closed Your Player’s Account, it may be possible for us to reopen it with the same account information upon Your request. In such cases, while Your account will retain the same details, it will be governed by the Terms of Use that are in effect at the time of reopening and any previous entitlements (including bonuses or contingent winnings) will no longer be applicable.

CLOSURE AND TERMINATION BY US

13.6. We reserve the right to close Your Player’s Account and terminate the Terms of Use at any time, regardless of any other provisions in the Terms of Use, by providing written notice (or an attempt to provide notice) to You at Your Contact Details. If we decide to terminate Your account, we will refund the remaining balance in Your Player’s Account as soon as reasonably possible after receiving Your request, except for cases outlined in paragraph 13.7 or other cases prescribed in our Terms of Use.

13.7. If we close Your Player’s Account and terminate the Terms of Use due to Collusion, Cheating, Fraud, Criminal Activity or a Breach of the Terms of Use (in accordance with our internal policy we are not obliged to provide You with the details of the revealed by us any illegal or improper activity indicated in this clause on Your part), the balance in Your account will be considered non-refundable and will be forfeited to cover any claims we may have against You at the time of closure (whether related to Your Player’s Account, Duplicate Account or otherwise). The closure of Your Player’s Account and the termination of the Terms of Use will automatically cancel all Your pending bets. For clarity, we will not add any bonuses to Your Player’s Account and You will not have any rights to contingent winnings after the closure date (whether initiated by us in accordance with the Terms of Use or at Your request).

13.8. The following Sections shall survive any termination of the Terms of Use: 21, 65, 69, 70, 71, 72, 73, 75, 76, 78, 79, 80, 81, 84 and any other paragraphs which are required for the purposes of interpretation; together with any relevant sections of the Game Rules, the Privacy Policy and the Additional Terms.

COOLING-OFF PERIOD

13.9. If You wish to take a short break from using our Services, You may request a temporary suspension of Your Player Account by activating a cooling-off period. During this period, You will not be able to place bets or participate in any gaming activities on the Website.

13.10. To request a cooling-off period You need to contact our Customer Support team at [email protected]. Once activated, the cooling-off period will begin immediately, and Your access will be automatically restored after the selected period ends, unless You request further restrictions or other methods of restricting access to the Account such as self-exclusion or Account closure.

13.11. Please note that a cooling-off period is not considered a form of self-exclusion. If You wish to be self-excluded, please refer to Section 84 and/or to our Customer Support team at [email protected].

13.12. If You believe that Your gambling activity may be causing You harm, we strongly recommend that You activate a self-exclusion, as outlined in Section 84, or close Your Account in accordance with this Section 13;

SUSPENSION BY US

13.13. We reserve the right to suspend the Player’s Account under the specific circumstances outlined in the Terms of Use. During the suspension of Your Account: (a) all activities will be halted, including deposits, withdrawals, betting, gambling or gaming, until we decide to reactivate it; (b) no bonuses or contingent winnings will be added to the Account; and (c) we will work to address the issue that led to the suspension with the aim of resolving it as quickly as possible, so that the Account can either be reactivated or closed, as appropriate. Please take note, that in accordance with our internal policy we are not obliged to provide You with the explanation regarding our decision to suspend Your Account.



14. GENERAL TERMS OF PARTICIPATION IN BOOKMAKER’S BET

14.1. The Operator accepts bets on the outcomes of sports and other events with a known negative outcome, including with the use of the means of telecommunications.

14.2. All bets are accepted in accordance with these Terms of Use and other rules of the Operator. Placing a bet by the Player is evidence that the Player is familiar with and fully agrees with these Terms of Use and other rules of the Operator available on the Website.

14.3. The Operator is not responsible and does not accept claims regarding the correctness of translation of team names and Players’ surnames.

14.4. The Operator does not bear any responsibility for data entry or transmission errors. The Operator is also not responsible for the accuracy, completeness and timeliness of the information services offered, including data on events provided in “Live” mode.

14.5. The Operator takes very seriously the fight against contractual sports events and the issue of honesty in sports. The Operator actively cooperates with independent sports associations and organizations to ensure fair sports contest and support the positive reputation of sports competitions.

14.6. If there are signs of unsportsmanlike contest, information about the unsportsmanlike nature of contest or contractual sports events, the Operator has the right at its discretion:

  • to suspend the calculation of suspicious bets for such events, but for no more than 20 (twenty) working days from the moment the event ends;
  • to cancel and return suspicious bets if there are signs of unsportsmanlike contest.

The Operator does not provide the Players with any evidence of unsportsmanlike contest or contractual nature of the event.

14.7. Controversial issues, claims based on the outcomes of the event, not specified in these Terms of Use, are accepted for consideration within 3 days from the end of the sports event and are considered by the Operator within 15 (fifteen) working days from the receipt of the claim.

14.8. Sports rules take precedence over general betting rules.

15. TYPES OF BETS

15.1. To make a bet, the Operator offers the following types of bets:

  • 15.1.1. “Single” - is a bet on the outcome of a separate event. The single win is equal to the product of the bet amount by the odds set for the given outcome.
  • 15.1.2. “Multiple” - is a bet on the outcomes of several independent events. For the multiple to win, none of the selections can lose: all outcomes included in the multiple must be predicted correctly. One losing outcome will result in an overall loss for the multiple bet. Winnings from a multiple are calculated as the product of the bet and the odds for each outcome included in the multiple.
    Maximum number of outcomes (selections) that can be included in one "multiple bet" in pre-match mode is 30.
    Maximum number of outcomes (selections) that can be included in one "multiple bet" in Live mode is 20.
    “Multiple of the day” a type of "Multiple" bet, for which the list of events is determined by the Operator and cannot be changed by the Player, and under the terms of which the Operator may additionally apply an odds from "1.01" to "1.1" during the calculation of the winnings (prize). The Operator has the right, at its own discretion, to limit the acceptance of "Multiple of the day" bets, to confirm or reject such bets without giving reasons.
  • 15.1.3. “System” - is a set of “Multiples” of the same size, formed using a number of outcomes chosen by the Player. The “System” win is calculated as the sum of the “Multiple” wins included in the “System”. Each “Multiple” included in the “System” is calculated separately. Maximum number of outcomes (selections) that can be included in one system bet is 15. The highest odds permitted for each option (multiple) included in the system bet is 300.
  • 15.1.4. In “Multiples” and “Systems” it is forbidden to include different events related to the same match, different bets on the same player within the same tournament (for example, on the win in the tournament and win in the match), even if they are not interdependent . If any events related to such a match were included in the “Multiple” or “System”, then such a bet is shall be refunded, even if the Operator’s online system did not block this bet when it was accepted. At the same time, it is possible to receive “Multiples” on indirectly interconnected events in football and football statistics, provided that the bet outcomes do not collide (the probabilities of this “Multiple” / “System” do not multiply).

It is forbidden to link the following match chains in “Multiples”:

  1. Match – Intervals of the match – Shots - Players - Corner kicks - Winner of the tournament Intervals of corners – Corner match
  2. Card intervals - card match

That is, connections of “Multiple” are acceptable in the following matches:

Match - Cards - Offsides - Fouls - Outs – Goal kicks.

But other interpretations of communication in “Multiple” are also possible, provided there are no intersections in the established chains of matches (Corner kicks - Players - Cards - Fouls - Offsides - Goal kicks - Outs), etc.

The Operator reserves the exclusive right to determine whether the events are related to each other.

Final winning odds for all the above types of bets are calculated taking into account the peculiarities of determining the odds for some types of outcomes (getting into the “handicap”, “totals”, etc.), as well as cancellation or postponement of events for the period specified in these Terms of Use. The odds equal to “1” is used for calculations of similar cases.

15.1.5. “Risk-free bet” – a type of bet, under the terms of which the Player receives a winning (prize), the amount of which depends on the fact that the Player's prediction matches the outcome or does not match the outcome of the event or its part. The Operator has the right, at its sole discretion, to limit the acceptance of "Risk-free bet", to confirm or reject such bets without giving reasons. You can find more details about the "Risk-free bets" calculation in the "Calculation of bets" section.

15.2. When betting on teams to get through the group stage of a tournament, bets on only one team per group are permitted within a multiple or system bet. If bets on more than one team in a group getting through the group stage are included in the same multiple or system bet, such bets will be void even if they were not blocked at the time of bet acceptance by the Operator’s online system.

15.3. Final winning odds for all listed types of bets are determined taking into account the peculiarities of determining the odds for some types of outcomes (getting into “handicaps”, “totals", etc.), as well as cancellation or postponement of events for the period specified in these Terms of Use. The odds equal to “1” is used for calculations of similar outcomes.

15.4. VIP bet - the Player has the opportunity to make a bet in a larger amount than the maximum bet determined by the Operator for a specific event, but not less than 10 % of the maximum bet. VIP bet is available for events in “Prematch” mode. The Operator has the right, at its sole discretion, to limit the acceptance of VIP bids, to confirm or reject VIP bets giving no reason. Calculation of VIP bet is held after the end of the event according to the general rules».

15.5. A detailed explanation of the principle of bet calculation can be found in the “Calculation of bets” section.

16. RULES OF BET ACCEPTANCE

16.1. Bets are accepted by the Operator based on the valid Line published on the Operator's website as of the date of placing the bet.

16.2. Bets are accepted for the regular time of the match, unless otherwise specified in the sports rules.

16.3. Only the amount confirmed and registered by the Operator and which does not exceed the current balance on the Player’s account is accepted as the amount of the bet on the Internet.

16.4. Bets are accepted before the start of the event. Exceptions are bets accepted by the Operator on events taking place at the moment (hereinafter referred to as “Live”). By placing the relevant bet, the Player confirms that he does not know the event outcome on which the bet is placed.

16.5. The date and time specified in the Line is the date and time of the termination of acceptance of bets on the event and does not necessarily coincide with the date and time of the actual start of the event. The actual start time of the event, confirmed by the official documents (protocols) of the organization that conducts the given competition, is considered the start time of the event when calculating bets.

16.6. Changes in the Line (odds of winnings, values of “hands” and “totals”, restrictions on “Multiples’ and maximum bet amount, etc.) can be made by the Operator at any time. Conditions for the bets made by the Player before the changes to the Line are preserved.

16.7. In the list of events, the owner of the field is indicated first, if the place of meeting is not indicated in the line. All the information given in the “cap” for a certain type of sport is of an auxiliary nature. Possible errors in this information are not grounds for refunding bets.

16.8. In cases where the Line does not include specific team details, such as a specific age group (e.g. youth structures), gender (e.g. women), or team status (e.g. reserve), which outcomes in a different team being mentioned in the line instead of the stated one, all bets on such a match are refundable. In other cases of indicating an incomplete name/possible grammatical errors in the Line, all bets remain valid. If gender of the teams is not indicated in the Line, it is assumed that the team gender is male; in case of a match involving women’s teams, this detail must be mentioned in the Line - otherwise bets on this match shall be refunded.

16.9. In the Operator’s Line, the host competition participants stand in the 1st place (marked with number “1” in the Line), and the guest competition participants stand in the 2nd place (marked with number “2”). In other cases (competitions in tennis, table tennis, badminton, auto-motorsport, boxing, chess, e-sports, etc.), numbering of participants in the Line is conditional. Data on the venue are informative.

16.10. When betting for any events in the tour schedule (total number of goals, wins, losses, draws, corners, cards, etc.), only those matches of the tour that are included in the daily Linesare taken into account. When returning bets on any match from this tour (contained in the Line), all types of bets on the schedule of this tour are shall be refunded, and “Multiple” and “Systems” are excluded, except for bets, the outcome of which is clearly determined.

16.11. In “Multiple” and “System” in football, hockey, it is forbidden to accept more than one bet on the outcome of “1 half-match”, the match score.

16.12. In cup matches, you can play for a team’s to qualify to the next round.

16.13. If the match is moved to neutral field or the opponent’s field, bets are considered valid and are not shall be refunded. In international competitions, transfer of the match to neutral field, as well as to the field of rival state, is not a reason for return of bets.

16.14. If the name of match indicate one or more participants in the Line incorrectly (with the exception of translation errors), i.e. if another team/player of the declared tournament is indicated instead of the required one, all bets on such an event are considered invalid and bets are returned on them. The Operator reserves the right to determine whether events belong to this category.

16.15. If the outcome of a completed match has been canceled or revised by the Operators of the competition and published in official documents, regardless of the reasons later stated in these Terms, cancellation will not be taken into account, and the payment will be made according to the first priority outcome. If discrepancies are found in the protocols of the official sites, which caused controversial issues, in such cases, priority is given to video archives. If the match was stopped and was not played within 25 hours from the time it started, bets shall be refunded, and “Multiples” and “Systems” are excluded. Outcomes that were clearly determined at the time of stoppage (for example, the outcome of the first half, the first goal scored and its time, etc.) are accepted for betting calculations. Exceptions are some conditions for making a bet on certain sports competitions. Read more about the rules for sports.

16.16. The Operator does not accept any bets and does not provide services to the Players on credit. All bets on the Internet must be confirmed by means available on the Player’s account. If, for technical reasons, the Player’s bets were not provided with the required amount of funds on the account, such bets are considered invalid.

16.17. Minimum and maximum amount of bets on all sports events is determined by the Operator and may change without prior written notice to the Players. In addition, the Operator reserves the right to introduce special restrictions on the accounts of individual Players.

16.18. Any bet (including in “Live” mode) made on an event, the outcome of which is already known before the bet is placed, shall be deemed invalid and shall be refunded, and is excluded from “Multiples” and “Systems”. Game options received for any reason already after the outcomes for the corresponding game option have become known will be considered invalid and such bets shall be returned.

16.19. Bets are accepted only from persons who comply with these Terms of Use of the Operator. Bets accepted by the Operator, except for the cases mentioned in these Terms of Use, are not subject to change or cancellation. Therefore, the Player, having confirmed the bet, bears sole responsibility for the correctness of details specified in it.

16.20. The Player is the only person who is responsible for the bets made by him. The Player must make sure that the details of his bet are correct before the bet is confirmed by the Operator.

16.21. In the case of betting on the Internet, once the bet is placed and its acceptance is confirmed, it cannot be changed or canceled by the Player. All bets are clearly displayed on the screen and the Player must confirm his agreement with the terms of the bets before they are accepted.

16.22. Bets accepted on the Internet are displayed in the “Bet History’ menu. In some cases, there may be a delay in appearance of a bet in the History of Bets. In case of possible disputes, time when the bet was registered in the Operator’s system is considered valid. If the Player has not received a message about acceptance of the bet, the bet is considered accepted if it is displayed in the “History of Bets”. In any case, by placing a bet, downloading mobile application, regardless of the use of media resource (via the Internet or mobile services), opening an account or using an existing account, placing a bet or participating in any game/betting, and/or by accepting any wins (prize), the Player confirms his agreement with the current version of the Rules and acts in accordance with these Rules.

16.23. The Player is obliged to place bets only on his own behalf. Duplicate bets containing the same selections from one or more Players may be deemed invalid and cancelled by the Operator. Even after the official outcome of such bets is known, if the Operator is convinced that the Players acted in collusion or suspicious bets were made by one or more Players in a short period of time, such bets may be declared invalid by the Operator and canceled.

16.24.In case of disputes regarding start time of the event, if the official regulatory bodies of the relevant tournament/event do not provide (or do not have) such information, the Operator’s data on start time of the event are considered the only correct ones when calculating bets.

16.25. Communication failures or other technical failures in the Player’s communications are not a reason to cancel the bet if the bet is registered in the Operator’s online system.

16.26. Loss of the password by the Player cannot serve as a reason for canceling bets or canceling the request for payment of wins (prize).

16.27. The Operator has the right not to accept bets from Players without explanation, as well as from Players violating the Terms of Use, and reserves the right to close or temporarily block the accounts of individual Players without prior notice.

16.28. The Operator makes every effort to obtain information from official sources (during the event or after its completion). If for some reason this information is not available, or there are obvious errors in the information contained in the official sources, calculation of bet will be made on the basis of other open alternative sources, for example, such as video broadcasts, etc.

16.29. In case of any claims and disputes on the part of the Players or their representatives, the Operator’s liability is limited to the size of the Player’s bet and/or his possible winnings (prize), except for the cases stipulated by the current legislation.

16.30. In the event of any dispute or claim, the Operator’s database takes precedence over any other data.

16.31. More detailed information on bets on certain sports is presented in these Terms of Use for each sport.

16.32. “Total of three event options” is an option of “Total, which can be applied to all sports depending on their characteristics. According to “Total of three options” of the event, it is necessary to guess number of goals, pucks, points or games scored (shot, scored or played) by teams or participant of the event. To win, You need to guess whether more or less will be scored / scored / played than indicated in “total” Line, or exactly the indicated amount. If the outcome coincides with “Total of three options” value of the event suggested by the Operator, the odds of “wins for “more” and “less” are considered losing, the odds of wins for “equal” are considered winning.

17. BETTING IN LIVE MODE

17.1. “Live” bets are a type of bets offered by the Operator during sports or other types of events in the Line, only on outcomes that have not yet been determined. Bets received for any reason by the Operator already after the outcomes for the corresponding game option have become known will be considered invalid and such bets shall be returned.

17.2. The odds for bets in “Live” mode are constantly changing, reflecting development of events in the match. Updating information messages and outcomes during the event/competition is informative. Incorrectly indicated intermediate outcome of the event is not a reason to cancel the bet.

17.3. When betting on “Live” event, the Player can choose one of the options – “Accept any changes in odds” or “Bet only on a higher odds” - which determine, respectively, whether his bet will be accepted if, during the formation of the bet, the odds has changed with any of its changes or only if the changed odds exceeds the initial estimated odds of the Player’s bet.

17.4. For “Live” bets, the outcomes on the basis of which the bets are calculated are the outcomes that became known immediately after the end of the event/contest. All subsequent changes are not taken into account when deciding the proposed “Live” bets. The Operator himself calculates “Live” bets on the basis of his own statistical data on the actual course of the game. Unless otherwise specified, in “Live” bets, all bets on athletes who do not participate in the competition are considered void. For events, the outcome of which becomes known during the match, calculation of bets, if possible, takes place directly on completion of the event.

17.5. All bets, the outcome of which was determined in “Live” mode (in particular, bets on who will score the next goal, receive a card, “total” “for over” or win a certain segment of the match, etc.) are considered valid and settled even in the event that the tournament or event has been interrupted.

17.6. Claims regarding bets placed on “Live” event are accepted within 25 hours from the start of the event and are considered by the Operator within 15 (fifteen) working days from the moment of receipt of the claim.

17.7. If the match was interrupted or was not completed within 25 hours, bets calculated by this time are not subject to recalculation. For events, the outcome of which is not clearly determined and which did not take place and/or did not completely end, the winning odds for bets is equal to “1”.

17.8. The Operator reserves the right to correct obvious errors (even after the end of the event) that occurred when entering information on betting odds or when calculating amounts based on bets (for example: errors in “handicaps”, “totals”, odds, etc.) and to declare the corresponding bets invalid (in these cases bets are returned).

17.9. The Operator is not responsible for accuracy of the outcomes when conducting events in “Live” mode. To obtain the most reliable and timely information regarding the outcomes of sports events, which are held for betting in “Live” mode, it is recommended to use alternative sources of information.

18. MINIMUM AND MAXIMUM BET

18.1. The minimum bet for any event in “Live” mode is 0.05 EUR, regular bets (not in “Live” mode) 0.05 EUR, as well as the minimum bet for one variant of “System” is 0.05 EUR.

18.2. The maximum odds of win for each game option “Multiple” is “1000”. If the odds of win (prize) for the game variant “Multiple” exceed the maximum, then the bet and win (prize) for this game variant are reduced to the maximum possible odds, which is equal to “1000”. The maximum odds of win for each “System” variant are 300. Variants of “Systems”, the odds of win of which exceed the maximum, are calculated with the maximum odds of “300”.

18.3. The maximum payout amount (of win, prize) for one bet cannot exceed the Funds equivalent of 1 000 000 EUR on the date of payout.

18.4. The maximum bet amount per event depends on the type of sport and event, is determined by the Operator specifically for each event and for each type of bet and is subject to change without prior written notice. The Operator reserves the right to limit the maximum bet for certain events, as well as to introduce and remove special restrictions on the accounts of individual Players without notification and explanation of the reasons.

18.5. All financial restrictions may apply to each Player/group of Players acting in collusion and making bets containing the same selections. If the Player makes a series of bets containing the same selections, total payout for those bets may be limited to a single maximum payout.

19. BASIC TYPES OF BETS

19.1. Bets can be placed on matches without taking into account handicap, if the relevant odds are indicated:

  • Victory of the first team — “1” is marked in line.
  • A draw is indicated by “X”.
  • Victory of the second team is indicated by “2”.
  • Victory of the first team or a draw (the first team does not lose) is marked “1X”. To win a bet on such an outcome, it is necessary for the first team to win or a draw to occur.
  • Victory of the first team or victory of the second team (there will be no draw) is indicated by “12”. To win a bet on such an outcome, it is necessary that one of the opponents wins, that is, that there is no draw.
  • Victory of the second team or a draw (the second team does not lose) is indicated by “X2”. To win a bet on such an outcome, it is necessary for the second team to win or for a draw to occur.

19.2. Bets on victory of the team/participant of the competition, taking into account the handicap. “Handicap” is an advantage or disadvantage of the participant of the competition, expressed in goals/points/sets, etc., which is provided by the Operator to the participant based on bets on him. The outcome of the event taking into account handicap is determined in the following way: the handicap given to the participant is added to the corresponding outcome shown by the participant in competition. If the outcome obtained in this way is in favor of the selected participant, he is considered the winner, and bets on his victory, taking into account handicap, win. Payments are made with odds of win specified in the bet description. If the outcome is in favor of the opponent, bets are lost. If the outcome obtained taking into account the handicap is a draw, then it will be bet return. Example:

Team 1Team 2Handicap 1Odds. 1Handicap 2Odds. 2
InterCagliari-1.51.9+1.51.9

The following options are possible:

  1. “Cagliari” won or the teams drew, or “Cagliari” lost with a difference of 1 goal. For example, match score is 2:1. Taking into account handicap (+1.5), the outcome is 2:2.5 in favor of “Cagliari” (“Inter” handicap is not taken into account when determining the outcome based on the bets on “Cagliari”). Bets win.
  2. “Cagliari” lost by more than one goal. For example, match score is 2:0. Taking into account handicap (+1.5), the outcome is 2:1.5 in favor of “Inter”. In this case, bets on the victory of “Cagliari” taking into account handicap (+1.5) will lose.

Similarly, in bets on the victory of “Inter” taking into account “-1.5” handicap, the following options are possible:

  1. “Inter” won with an advantage of two or more goals, for example, 3:0. Taking into account handicap (-1.5), the outcome is 1.5:0 in favor of Inter. Bets win.
  2. “Inter” won with an advantage of 1 goal, the teams played a draw or “Cagliari” won. For example, match score is 2:1. Taking into account handicap (-1.5), the outcome according to bets on “Inter” according to the handicap (-1.5) gives the outcome 0.5:1 in favor of “Cagliari”. In this case, bets on “Cagliari” with handicap (-1.5) will lose.

19.3. Bets on “total” match. It is necessary to guess number of goals, pucks, points or games scored (scored, earned or played) by teams or participants of events. To win, You need to guess whether more or less will be scored/earned/played than the given number in “total” line, or exactly the indicated amount. When determining “individual total”, only goals scored against the opponent's goal are taken into account. If the outcome coincides with the value of “total” proposed by the Operator, odds of win for bets on “less” and “more” are calculated with odds of “1”.

Example:

Suppose the set "total" of a football match (sum of goals scored) is equal to "4", and it is offered to make a bet on "total" on two outcomes: more or less than the given "total".

  1. If less than 4 goals are scored in the match (0:0, 1:0, 0:1, 1:1, etc.), bets on less than "4" win, bets on more lose.
  2. If more than 4 goals are scored in the match (4:1, 4:2, 3:2, etc.), bets on less than "4" lose, bets on more than "4" win.
  3. If exactly 4 goals are scored in the match (3:1, 4:0, 2:2, 1:3, 0:4), all over "4" and under "4" bets are refunded.

19.4. “Handicaps”, “totals” and odds for the event indicated in Line of the current day may change after any bet, but the conditions of previously placed bets remain unchanged, except for technical and obvious errors in the Line.

19.5. "Asian Total" is a bet where "total" value is always divisible by 0.25, but not divisible by 0.5. At the same time, such a prediction is played as two bets, with the upper and lower value of the nearest “regular total”.

For example, for a “total” of 0.75, two “regular totals” are actually played in one bet: 1 and 0.5. Winnings for the bet are calculated as total winnings from its two parts. The odds remains constant for both halves.

Depending on the outcome of the match, the following calculation options are possible:

  • both halves are winnings;
  • half winnings, half return;
  • half loss, half return;
  • both halves are loss.

Example 1:

Bet on "Asian Total" is more than 2.75, odds are 2, amount of bet is 500. The match ended with a score of 2:1. To calculate the bet, we find two nearest “regular totals”, for 2.75 - these are 2.5 and 3. The amount of bet is divided into two parts: 500/2 = 250 for each of the options. Overall “total” of the match = 3. The calculation will be as follows:

  • "Total" is more than 2.5 will be winning: 250 bet X odds 2 = 500;
  • "Total" more than 3 will be calculated as a return with the odds of 1 (getting into the total): 250 bet X odds 1 = 250;
  • Winning for the bet will be 500 + 250 = 750.

Example 2:

Bet on "Asian Total" is more than 1.25, odds are 1.88, amount of bet is 450. The match ended with a score of 0:1. The two closest “regular totals” for 1.25 are 1 and 1.5. The amount of bet is divided into two parts: 450/2 = 225 for each of the options. Overall “total” of the match = 1. The calculation will be as follows:

  • "Total" greater than 1 will be calculated as a return with the odds of 1 (getting into the total): 225 bet X odds 1 = 225;
  • "Total" more than 1.5 - will be calculated as a loss;
  • Winning for the bet will be 225 + 0 = 225.

19.6. "Asian Handicap" is a bet where value of the handicap is always divisible by 0.25, but not divisible by 0.5. At the same time, such a prediction is played as two bets, taking into account the upper and lower value of the nearest “regular” handicap. For example, for Handicap + 1.25, two “regular” handicap values are actually played in one bet: +1 and +1.5. Winnings for the bet are calculated as total winnings from its two parts. The odds remains constant for both halves. Depending on the outcome of the match, the following calculation options are possible:

  • both halves are winnings;
  • half winnings, half return;
  • half loss, half return;
  • both halves are loss.

Example:

Bet on “Asian Handicap” of the second team (+1.25), odds 2, amount of bet is 500. The match ended with a score of 2:1. The two closest regular “handicaps” for +1.25 are +1 and +1.5. The amount of bet is divided into two parts: 500/2 = 250 for each of the options. The calculation will be as follows:

  • Taking into account “Handicap” of 2nd team (+1), score in the match is 2:2, the bet will be calculated as a return with the odds of 1: 250 bet X odds 1 = 250;
  • Taking into account “Handicap” of 2nd team (+1.5), score in the match is 2:2.5, the bet will be calculated as a win of 250 bet X odds 2 = 500;
  • Winnings for the bet will be 250 + 500 = 750.

19.7. For bets on Asian handicap or “total” in “Multiple” or “Sistem”, the odds is calculated as follows:

  • If both halves of bets are won, full bet odds is taken into account during calculations.
  • If one half of the bet won, and the other half returned, then the odds obtained by the formula (odds +1)/2 is taken into account. For example, with the odds of 3, it is (3+1)/2=2.
  • If one half of the bet is lost, and other is returned, half (0.5) of total odds is taken into account in “Multiple” or “System”. For example, with the odds of 2.8, it will be 2.8 X 0.5 = 1.4.
  • If both halves of the bet are lost, the entire bet is considered lost.

19.8. Match/set score. For such a bet, it is necessary to guess the exact score of match/set.

19.9. Bet on the outcome of Time-Match. At this betting, You should simultaneously guess the outcome of the first half and the entire match. In Line, initial letters are used to indicate these outcomes : V - victory, D - draw, with the outcome of the first half in the first place, and the outcome of the whole match in the second place. In "Multiple" and "System" it is forbidden to take more than one outcome of time/match.

19.10. Tournament winner. If, for any reason, the participant entered in the competition was unable to start the competition, the bets on this participant shall be refunded. In the event that two or more participants shared the victory in the competition, winnings for each of them are paid out based on the odds of win calculated according to the formula K = (Koutg-1) / N +1, where Koutg is the initial odds per participant, N is number of winners of the competition.

19.11. Bets on tour or matchday statistics. If the tour is recognized as not having at least one match, then bets on the tour statistics shall be refunded, except for the bets, the outcome of which is clearly determined (for example, whether there will be a draw 0:0, etc.). The Operator reserves the right to refund bets on the statistics of tour or match day in case of information appearing in official sources about cancellation of any match before the start of tour.

19.12. Bets on even or odd total number of goals or points in a match. If the total score in the match is 0:0, it is defined as even.

19.13. Bets on events in time periods are time when this or that event will take place (for example, time of 1st goal, time of 1st card, etc.). In this case, it is necessary to guess in which time interval (match minute) the selected event will take place. The exact time for calculating such bets is determined without taking into account seconds (for example, time of receiving 1 card is 44 min. 30 sec. - 45th minute).

19.14. To win from behind is a type of bet in which You are offered to guess the team that lost during the match, but won it as an outcome.

19.15. The Operator can also offer any other betting options in the line.

19.16. More detailed information about types of outcomes is presented in the rules by sports.

20. CALCULATION OF BETS

20.1. Calculation and payment of winnings (prizes) is carried out at valid bets made in accordance with the current Line, Online system of the Operator.

20.2. The Operator declares the outcomes valid on the basis of official protocols and alternative sources of information (including a video recording of the event) after the end of the event. Bets are calculated based on the outcomes published on the Operator’s Website in “outcomes ” section. In case of discrepancy between the outcomes from different sources of information and their obvious errors, final decision on determining the outcomes for calculation of bets is made by the Operator.

20.3. Bets are calculated after the actual end of event during the following time periods:

  • for bets in “Prematch” mode – immediately after receiving information from official sources, but no later than 3 days after the end of a sports or other event;
  • for bets in “Live” mode – within 20 minutes from the moment of completion of the part of the event on which the bet was placed; but no later than 3 hours after the official completion of the entire event.

20.4. The amount of win (prize) is credited to the Player’s Account after the bets are calculated, but no later than 10 minutes after the actual completion of the calculation process, with the exception of delays due to technical difficulties, software failures or other reasons beyond the Operator’s control.

20.5. All the Players’ requests regarding the correctness of outcomes on the Operator’s website must be based only on official information (sites of regulatory bodies for the mentioned championships) specified in the List of resources with official sources of information. Information from other sources cannot be the basis for bet revision/recalculation.

20.6. Date and time of the start of the event, which are indicated in the Line, are for basic reference only. An erroneously specified date or time of the match is not grounds for cancellation of the bet. If the event takes place before the first announced date, the outcome is considered valid and bets are calculated if they are placed before the start of the event. If the event is postponed by no more than 25 hours from the start date of the event specified in the Line, the bet on the event is saved, if more than 25 hours, the bets shall be refunded, and are excluded from "Multiples" and "Systems" (except for the cases already discussed in the relevant sections on sports). Countdown starts from the moment of the expected start of the event. Bets after the actual start of the event, except bets in "Live" mode, shall be refunded. Exceptions are:

  • basketball, hockey, baseball matches of North American leagues, on which bets are returned if the match did not take place or was postponed for more than 10 hours from the time indicated in the line;
  • tennis matches, bets on which are valid until the end of the tournament in which they take place;
  • competitions in field and track events, skiing, alpine skiing, bets on which are valid if the event is postponed less than the end of the current date at the venue of competition indicated in the printout, without changing the venue of the competition;
  • in such sports as: field and track events, water sports, winter sports (except hockey) - the outcomes announced on the basis of official protocols after the actual completion of the event are considered valid.

20.7. If the bet is declared "returned", the bet is considered to be calculated with odds of "1". In the case of regulars, this means that the Player will receive back the amount of money placed on the given bet. In the case of "Multiple" or "System", total odds will be changed accordingly (in the event where there was a return, the odds will be equal to "1", odds for the rest of the events will remain unchanged and final odds will be calculated according to a similar scheme; only the odds of the outcome of the event, to which this refund happened, one of the multipliers of final odds of "Multiple" or "System" - will receive value "1").

Example:

“Multiple”

PositionOutcomeOdds
Finland - MoldovaVictory 11.55
Malta - CroatiaCroatia (-2)1,7
Bulgaria - EnglandVictory 21,5

Final odds of “Multiple” = 1.55 x 1.7 x 1.5 = 3.95.

If Finland and England won in the above matches, and Croatia won with an advantage of 2 goals, this "Multiple" will play, but when calculating total odds, instead of 1.7 (handicap odds), there will be odds of "1" and final odds of this " Multiple" will be equal to 1.55 * 1 * 1.5 = 2.32.

20.8.“Multiple of the day” bet calculation is held after the end of the event according to the general rules established for the "Multiple" bet. The winnings on the "Multiple of the day" bet is equal to the product of the bet size and the odds of all results included in the "Multiple of the day", and in addition, when calculating the winnings, the Operator may additionally apply the odds from "1.01" to "1.1".

For example:

PositionResultOdds
Finland - MoldovaWin 11.55
Malta - CroatiaWin 21,5
Bulgaria - EnglandWin 21,5

The size of the additional odds declared by the Operator is "1.1". If Finland, England and Croatia win, the final odds of "Multiple of the day" = 1.55 x 1.5 x 1.5 x 1.1 = 3.84.

20.9. “Risk-free bet” calculation. If the Player's prediction matches the outcome of the event or its part, the Player receives a win, which is calculated as the product of the bet amount by the odds set for the given result, and if the Player's prediction does not match the outcome of the event or its part, the Player receives a winning, which is calculated as the product of the amount of the bet by the odds "1", except for the calculation of "Risk-free bets" as part of the "System" and/or "Asian Handicap", and/or "Asian Total", in this case the rules for calculating "System", "Asian Handicap" and "Asian Total" have priority.
Example:
"Risk-free bet" in the amount of 100 on the victory of the second team, odds 1.5. If the second team wins, the winning amount will be calculated as 100 x 1.5. If the first team wins, the winning amount will be calculated as 100 x 1.

20.10. If it does not contradict the special rules of individual sports, the outcome of the match is recognized as the outcome announced on the day of the match. Any possible changes in the outcome due to review of the outcomes of the event by the governing bodies and disciplinary punishments of the teams are not taken into account, and the initial outcomes of calculation of bets remain in force. In case of violation of sports principles and the organization of a “contractual” match, the Operator has the right to suspend payments for this event or cancel bets on this match. Similarly for long-term bets: all changes in the placement of participants, which occurred later than 25 hours after the official end of the tournament, are not taken into account.

20.11. Unless otherwise specified by the rules by sports, the event is considered interrupted if the required amount of playing time stipulated by the regulations of the given tournament has not been played, even if the outcome in which the event was interrupted is later confirmed as final.

20.12. For interrupted events, bets on the comparative performance of halves (periods, etc.) are refundable.

20.13. If the match started from the moment at which it was previously interrupted, and this was not stipulated in the Line, then the bets are refundable, except for the bets that were already calculated at the time of continuation of the game.

20.14. When format of a sports event (match, half, etc.) is changed, bets are calculated only on the components that actually took place: P1, P2, draw, 1X, X2, 12, etc. Refunds are made for other markets. In this case, the Operator is obliged to inform the Players about the acceptance of bets on the event with a changed format by posting the relevant information on the Operator's website on information boards, etc. For example: in 4th and 5th matches of the Davis Cup, format of a five-set match may be changed to a three-set format.

20.15. If the components of a sports event with a changed format have taken place before the change and do not contradict the rules by sports (for example: football half - 45 minutes, tennis set - 6 points, hockey period - 20 minutes, basketball quarter - 12 minutes), then the calculation is based on such components.

20.16. If the match was cancelled, all bets on this event will be refunded within 25 hours or after posting of information on official sources.

20.17. In case of cancellation or change of the outcome (protest, doping, etc.), the initail outcome of the sports or other event is used to calculate winning (prize).

20.18. During a game on the “to qualify” to the next round, in cases of transferring the game period onto the following days, or changes of the field (neutral field), bets are considered valid. If “to qualify” of the team that reached the next round is later canceled for any reason, then the cancellation is not taken into account, and the payment is made according to the outcome of the matches played. If the second match did not take place, was interrupted and not completed within 25 hours from the date indicated in the Line, then all bets on it, including “to qualify” bets, are refundable, and "Multiple" and "System" are excluded. If none of the matches took place, the bets shall be refunded, and "Multiple" and "System" are excluded.

20.19. Unless it is contrary to the rules by sports, in the event that sportsman/team on which the bet was placed cannot continue to participate in the event on which the bet was placed for any reason, such bet will be considered valid and considered lost by the Player. Exceptions may be the following cases:

  • Event/tournament was cancelled;
  • Event /tournament was recognized as not taking place;
  • Venue of the event has been changed;
  • Event/tournament was interrupted and did not start 25 hours after the original start date or was postponed and did not resume within 25 hours after the scheduled start time (except for betting in "Live" mode).

20.20. Bet winnings are paid out only within the limits set by the Operator’s maximum limits. If the Player made a bet, the winning (prize) for which exceeds the maximum allowable, the Operator must not pay out an amount that exceeds the maximum winning (prize) limit.

20.21. For certain sports, additional features of bet calculation are possible, more details of them can be found in the relevant rules by sports.

20.22. In disputed situations concerning the peculiarities of calculation of some bets, which have no precedent, final decision is made by the Operator.

21. ERRORS

21.1. Bets made in “Live” and/or “Prematch” mode are considered invalid and in these cases bets are returned in the event of the following errors:

21.2. Obvious and technical errors The Operator does not bear any responsibility for errors in input, transfer or calculation of bets. In particular, the Operator reserves the right to correct obvious errors that occurred during entry of information on betting odds and when calculating the amounts for bets (for example, errors in odds, incorrectly specified teams, athletes, incorrectly specified events), or to declare the relevant bets invalid even on completion of the event. In case of correction of obvious errors, the bet is shall be refunded. The following types of technical errors are most common:

  • Odds entry errors - if odds (or "handicap"/"total" parameter, etc.) are displayed without a punctuation mark (dot) or with a certain additional number. Example: instead of 1.8 odds, 18 is displayed; 23 is displayed instead of 2; 30 is shown instead of and so on.
  • "Mirror errors" - when the odds of event Participants are displayed in diametrically opposite order. In this case, the match favorite (including the current favorite of "Live" event) is displayed with the odds that exceeds the odds of the outsider of the given event. Example: "Basketball. Barcelona-Unicaja. Match winner." Instead of 1.2 4, 4 1.2 is displayed.
  • Writing errors - if all the odds are specified correctly, but commands are written in the wrong order (a special case of "mirror error").

Example: "Basketball. Unicaja-Barcelona. Match winner. 1.2 4" instead of "Basketball.

Barcelona- Unicaja. Match winner. 1.2 4”.

Clear indicators of obvious errors are a very high difference in odds of the Operator and other Bookmakers, and/or odds that are practically impossible to give in the current match situation.

21.3. The right to determine whether an obvious or technical error was made in this case or not belongs exclusively to the Operator.

21.4. The Operator reserves the right to cancel bets made on known incorrect odds and obvious errors.

21.5. The Operator reserves the right to cancel bets even after the event has ended, if these bets are won by the Player due to technical failure or obvious error.

21.6. If, for technical reasons, the Player's bets on the Internet were not provided with the required amount of funds in the account, such bets are considered invalid.

21.7. The Operator reserves the right to hold the Player liable for any damage caused to him, if the Player intentionally used a technical or administrative error when topping up the account and/or receiving funds to his account.

22. SPECIAL BETS

22.1. Rules of bet acceptance

Bets are accepted before the start of the first event in time, which is indicated in the Line.

22.1.2. The date and time specified in the Line is the date and time of the end of accepting bets on the event and does not necessarily coincide with the date and time of the actual start of the event. The actual start time of the event, confirmed by official documents (protocols) of the organization that conducts the given competition, is considered the start time of the event when calculating bets.

22.1.3. Changes in the Line (winning odds) can be made by the Operator at any time. The conditions for bets made by the Player before changes to the Line are preserved.

22.2. Peculiarities of bet calculation

22.2.1. Calculation and payment of winnings (prizes) is carried out at valid bets, which were made in accordance with the current Line in the Operator's online system. Bets must be accepted and confirmed by the Operator.

22.2.2. Calculation of bets is carried out after all events have taken place and have been completed, taking into account the rules of bet calculation.

23. “PLAYER-TO-PLAYER” COMPARISON

23.1. “Player-to-Player” comparison is a special offer from the Operator. The Player is invited to place a bet on which of the proposed players is better, namely, which of them will score more goals/take more “goals” in the match / map.

23.2. Bets on “Player-to-Player” comparison are accepted before the start of the event.

23.3. The date and time indicated in the Line are date and time of the end of accepting predictions for the event and do not necessarily coincide with date and time of the actual start of the event. The actual start time of the event, confirmed by the official documents (protocols) of the organization that conducts the given competition, is considered the start time of the event when calculating bets.

23.4. Changes in the Line (winning odds) can be made by the Operator at any time. The conditions for bets made by the Player before changes to the Line are preserved.

23.5. Bets are accepted for the regular time of the match, unless otherwise stipulated in the rules by sports.

23.6. Peculiarities of bet acceptance and calculation for “Player-to-Player” comparison

23.6.1. In this offer, You can bet on 3 options: "Player 1", "Draw", "Player 2".

23.6.2. Bet on "Player 1" will win if "Player 1" scores more goals than "Player 2".

23.6.3. Player 2 wins if Player 2 scores more goals than Player 1.

23.6.4. A draw bet will be considered if number of goals is equal.

23.6.5. Only goals into the opponent's goal are counted (own goals are not counted).

23.6.6. Only "kicks" made by opponents' "teammates" are counted. "Kicks" made by their "teammates" are not included in individual score.

23.6.7. In order for the bet to be valid, both Players must be in the starting line-up. If one of the Players indicated in the line did not start in the starting line-up, the bet will be calculated with "1" odds.

23.6.8. If the Player being compared is substituted during the game (or the player earns a suspension), bets on him shall be deemed valid.

24. “PLAYER-TEAM” COMPARISON

24.1. “Player-Team” comparison is a special offer from the Operator. The Player can bet on who will score more goals, a football Player or the entire opposing team.

24.2. Bets on "Player - Team" comparison are accepted before the start of the event.

24.3. Date and time indicated in the line is the date and time of the end of betting on the event and does not necessarily coincide with date and time of the actual start of the event. The actual start time of the event, confirmed by the official documents (protocols) of the organization that conducts the given competition, is considered the start time of the event when calculating bets.

24.4. Changes in the Line (winning odds) can be made by the Operator at any time. The conditions for bets made by the Player before changes to the Line are preserved.

24.5. Bets are accepted for the regular time of the match, unless otherwise specified in the rules by sports.

24.6. Peculiarities of bet acceptance and calculation for “Player-Team” comparison

24.6.1. In this offer, you can bet on 3 options of the outcome: "Player" victory - Draw - "Team" victor

24.6.2. Bet on victory of the "Player" will be considered a winner in the event that the Player indicated in the line scores more goals than the opposing team. For example, Zlatan Ibrahimovic 2 - 0 Swansea. Ibrahimovic scored 2 goals and Swansea scored none. The bet on the Player's victory is winning.

24.6.3. Draw bet will be considered winning if the Player and the opposing team score the same number of goals. For example, Ibrahimovic 2 - 2 Swansea. Ibrahimovic scored 2 goals and Swansea team scored 2 goals. Draw bet is a winning bet.

24.6.4. Bet on the victory of the "Team" will be considered winning in the event that the opposing team scores more goals than the Player. For example, Ibrahimovic 0 - 2 Swansea. Ibrahimovic did not score a single goal, while Swansea scored 2 goals. Bet on the victory of the "Team" is winning.

24.6.5. In order for the bet to be valid, the Player being compared to the team must start. If the Player indicated in the line did not start in the starting line-up, the bet will be calculated with “1” odds. If the Player being compared is substituted during the game (or the Player earns a suspension), bets on him shall be deemed valid.

RULES BY SPORTS

25. AMERICAN FOOTBALL

25.1. Matches of American football are played with “handicap”, and in some cases - for victory. Bets shall be returned if You fall into a “handicap”.

25.2. Betting on total number of points ("total") is offered. If You hit "total", bets are returnable.

25.3. It is suggested to place bets on individual number of points that the team will score. If You get into individual "total" of the team, bet will be returned.

25.4. The outcome of the match is determined taking into account additional time. Overtime is included in the calculation of all markets, except for "First Half / Match", " Difference in Points" and fourth quarter finals markets.

25.5. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then the bet is subject to return, even if the online-system did not block this bet.

26. ARCHERY

26.1. It is suggested to place bets on the winner of the match (series), overall "total" of the match (series), "handicap" in the match (series), who will be the first to score a certain number of points in the match (series).

26.2. Head to Head. Bets are accepted on the sportsman who will achieve the best outcome in a certain round of the competition.

26.3. When betting on absolute winner, all bets are considered valid. If the match (series) that started was not completed for any reason, then those outcomes that were clearly determined before the moment of its stop are subject to calculation. All other bets are returnable.

26.4. "Handicap" and "total" are calculated by points for a series of shots.

26.5. If one of the declared participants was replaced by another before the start of the match (series), bets on such an event shall be returned.

27. TRACK AND FIELD EVENTS

27.1. The outcomes announced on the basis of official protocols and other official sources of information, after the actual end of the event and without taking into account the outcomes canceled later due to protests, doping controls or for other reasons, are considered valid.

27.2. In “Head to Head” game (out of two proposed participants), the one who takes a higher place in the final protocol will be recognized as the best. If both participants did not make a single effective attempt or did not finish the competition, then the bet is subject to return. If both participants were eliminated at the previous stage, then the one of them who advanced to the higher stage will be recognized as the best; if this indicator is equal, the bet is subject to return.

27.3. Places of sportsmen are determined by the official final protocol published immediately after the competition. The following qualifications of sportsmen and (or) teams, which caused changes in final protocol, are not accepted by the Operator for calculation.

27.4. In "Multiple" and "System" it is forbidden to include interdependent events related to the competition. If any interdependent events were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet.

28. AFL (AUSTRALIAN FOOTBALL)

28.1. All bets on game are summarized with overtime included, unless otherwise specified, bets on the second half of the game include overtime. Exception: bets on the winner of the match, in which there is a "draw" option, are offered only for regular time without taking into account overtime.

28.2. If the match was interrupted before the end of the regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of stopping the game, are returned. All bets, the outcome of which is known at the time of stopping the match, remain in force. In “Live” bets, if the match was interrupted, the settlement is made only for bets, the outcome of which is determined at the moment, all other bets are returnable.

28.3. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned; otherwise, bets remain valid.

28.4. The following positions are offered for betting on AFL (Australian football):

28.4.1. Winner.

It is suggested to determine the outcome of the match. If “Team 1”, “Team 2” and “Draw” options are present in the position, bets are accepted for the regular time of the match without taking into account the overtime(s), otherwise - taking into account the overtimes.

28.4.2. “Total”.

If, as an outcome of the match, total number of points scored is equal to the total bet, a return is made. Similarly for individual total of the team or player.

28.4.3. “Handicap”.

In case of an even score, taking into account the handicap, a return is made (regardless of which period of the match is offered to make a bet).

28.4.4. “Individual total”.

It is proposed to determine whether the number of points scored by this Team will be more or technically less than the specified parameter. If total number of points scored is equal to total bet, a return is made.

28.4.5. Which half will score more points?

When counting points of 2nd half of the match, overtime is taken into account. According to the regulations, the entire regular time of the match must be played in

28.4.6. In which quarter will more points be scored?

All 4 quarters of the match must be played in full for the bet to be calculated. When calculating bets for 4th quarter, overtime is taken into account.

28.4.7. By what difference will victory be obtained in the match?

If the match was stopped and not completed within 25 hours, bets on this position are returned

28.4.8. “Even/odd total”.

It is necessary to determine whether “total” of the match/relevant period (half match/quarter or full match) will be even or odd.

29. CAR AND MOTORCYCLE RACES
(Formula 1, MotoGP, Superbike, Speedway, Rally, Supercars)

29.1. Race Winner. At the same time, the winner is a driver who took first place in the final report of the race. Bets on a driver who did not show a qualifying time in the specified qualification shall be returned.

29.2. Bet on prize-winners of the race (1st-3rd place).

29.3. The winner for all qualifying bets is determined by official qualifying time announced by the relevant governing federation for the tournament in question.

29.4. Head to Head. In the proposed pairs, it is necessary to name the driver who will perform better. At the same time, the race who took the highest place in the final protocol is considered the best. If both racers have left the distance, then the driver who completed more laps is considered the best. If both racers got off on the same lap, bets are returned. If the racer has completed more laps but has been disqualified during the race, any other driver who has not been disqualified during the race (even if he has not completed any laps due to technical faults) is considered the best. If both racers were disqualified during the race, bet is returned. If the racer was disqualified, he is credited with the number of laps he drove before the disqualification. If this game is offered for teams, then the team that scored more points is considered better; if both teams have not scored a single point, then the team with the least amount of places occupied by racers is considered the best team. If the amount of places is equal, bets shall be returned.

29.5. "will fall out of the race - won't fall out of the race " game. It is suggested to indicate whether a particular rider will/won’t fall out of the race. At the same time, the racer who left a few laps before the finish from the distance, but is classified according to the outcomes of the race with a lag of "n" laps from the leader, is considered to have finished the race.

29.6. Places of the racers are determined by the official final report published immediately after the end of the race. Post-race disqualifications of the drivers and changes in the protocol by the bookmaker are not taken into account.

29.7. Drivers who take the warm-up lap are automatically classified as having started the race.

29.8. It is forbidden to include different interdependent events in "Multiple" and "System". If any interdependent events were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet.

29.9. Bet on the event "Will the safety car enter the track" assumes only the presence of a safety car on the track. "Virtual Safety Car Mode" is not taken into account. If the race starts with a safety car, all bets relating to the event will be calculated with the outcome "YES".

30. BADMINTON

30.1. If the match was canceled (not started) due to Player withdrawal or disqualification, or for any other reason, then all bets on the match will be returned.

30.2. If a match is rescheduled or postponed for any reason, all bets on the match will stand until the match is played, but not more than 25 hours after the scheduled time.

30.3. If one of the announced participants is replaced by another before the start of the match, all bets on such an event shall be returned.

30.4. The match is considered to have taken place from the moment the first point is drawn (if the first point has not been drawn, then the match is calculated as not having taken place).

30.5. If the match started, but was interrupted in the first set and was not completed due to any reason of refusal, disqualification, only bets on the outcomes that were determined by the fact at the time of the match stop remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

30.6. If the match started, but was interrupted after the completion of the first set and was not completed due to any reason of refusal, disqualification, then bets on the winner of the match remain valid. Bets on outcomes that are determined by the fact at the time the match is stopped also remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

30.7. Bets on outcomes in unplayed sets shall be returned.

30.8. In an interrupted set, overall "total" for the set is calculated according to the principle of the minimum possible-played "total" at the moment the match is stopped. Overall "total" for the match is calculated according to the principle of adding "totals" in the played sets with the addition of the minimum possible "total" played in the unfinished and unplayed sets at the time the match is stopped. "Handicap" for the interrupted (unfinished) set and handicap for a match are calculated according to the same principle.

Example:

  • The match was suspended at 15:10 in 3rd set. Refusal of Team 1.
  • Team 1 - Team 2 1:1 (21:15, 17:21, 15:10).
  • The minimum overall "total" for the match = 105 points (74 in the played sets + 31 minimum possible-played points in 3rd set) (21:15, 17:21, 21:10).
  • The minimum individual "total" of Team 1 per match (ITK1) = 54.
  • The minimum individual "total" of Team 2 per match (ITK2) = 46.

Therefore, bets on outcomes are calculated as follows:

  • On the match:
    • "Match Winner": Victory of Team 1 - loss, Victory of Team 2 - win.
    • "Set Betting": 2:0, 0:2 - loss, 2:1, 1:2 - return.
    • "Set Handicap": Bets on a "total" number that is less than 105 are considered drawn. Bets on a "total" number greater than 105 are considered void and shall be returned.
    • "Individual Total" (K1): bets on "ITK1" number, which is less than 53, are considered drawn. Bets on "ITK1" number, which is more than 53, are considered not drawn and shall be returned.
    • "Individual total" (K2): bets on "ITK2" number, which is less than 46, are considered drawn. Bets on "ITK2" number that is greater than 46 are considered unplayed and shall be returned.
    • "Handicap by sets": "-1.5 / +1.5", "+ 1.5 / -1.5" - are considered drawn.
    • "Handicap". In this example, there are the following maximum possible handicaps in the match:
      1. 2:1 (21:15, 17:21, 21:10) - victory of Team 1 with an advantage of 13 points;
      2. 1:2 (21:15, 17:21, 15:21) - victory of Team 2 with an advantage of 4 points.
      Therefore, the handicap range from "-12.5 / + 12.5" to "+ 3.5 / -3.5" is ambiguous and shall be returned. All other handicaps not included in the aforementioned range are considered drawn.
  • On interrupted (third) set:
    • "Set winner": Victory of Team 1 - comeback, Victory of Team 2 - comeback.
    • "Total": the minimum possible "total" played at the time of stoppage of the match is 31. Bets on "total" number, which is less than 31, are considered drawn. Bets on "total" number greater than 31 are considered void and shall be returned.
    • "Handicap". In this example, there are the following maximum possible accounts in the set:
      1. 21:10 - victory of Team 1 with an advantage of 11 points;
      2. 15:21 - victory of Team 2 with an advantage of 6 points.
    • Therefore, the handicap range from "-10.5 / + 10.5" to "+ 5.5 / -5.5" is ambiguous (with an uncertain outcome) and shall be returned. All other handicaps are considered drawn.
    • "Individual total" (K1): bets on "ITK1" number in the set, which is less than 15, are considered drawn. Bets on "ITK1" number in the set, which is more than 15, are considered unplayed and shall be returned.
    • "Individual total" (K2): bets on "ITK2" number in the set, which is less than 10, are considered drawn. Bets on "ITK2" number in the set, which is more than 10, are considered unplayed and subject to return.
    • "Correct Score" - bets on outcomes that are determined (for example, 13:21) - drawn. Bets on undetermined outcomes at the time of stopping the match shall be returned.
    • "Winning Margin" - bets on outcomes that are determined (for example, Team 2 will win by a margin of 8-11 points) played. Bets on undetermined outcomes at the time of stopping the match shall be returned.

30.9. In badminton matches, it is suggested to play with odds on:

30.9.1. Match:

  • “Match Winner” - victory in the match.
  • “Set Betting” - the exact score by sets in the match.
  • “Total” - total amount of points scored in the match.
  • “Individual total” - the sum of points scored in a match by a certain team.
  • “Set Handicap” - handicap by sets in the match.
  • “Handicap” - handicap by points in the match.
  • “Even / Odd Total” - even / odd for total amount of points scored in the match.

30.9.2. Set:

  • "Set winner" - victory in the set.
  • "Total" - total amount of points scored in the set.
  • "Individual total" - the sum of points scored in a set by a certain team.
  • "Handicap" - handicap by points in the set.
  • "Even / Odd Total" - even / odd for total amount of points scored in the set.
  • "Who will score "n" points first" - who will be the first to score a certain number of points in a set.
  • "Who will score n points?" - Who wins a certain point in the set.
  • "Correct score" - exact score by points in the set.
  • "Winning Margin" - win of the winner of the set with a certain difference in points.
  • "Lead After point" - determination of the leader after the teams draw a certain number of points.

31. BANDY

31.1. Unless otherwise specified, all bets include regular time only and exclude extra time and penalty shootouts. Penalty shootouts are included in overtime bets.

31.2. If the format of the game changes, with a change in the playing time (from 2 to 45 minutes to 2 to 30 minutes), all bets shall be returned, except for bets on the winner of the match.

31.3. If the venue of the match (sports ground) is changed, all bets are considered valid.

31.4. For cup competitions, which consist of several matches, betting on “to qualify” for the next round is offered. Bets on teams to qualify for the next round, etc. are accepted by the outcome of games, including overtime and penalty shootouts.

31.5. There is no betting on scoring periods in bandy.

31.6. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet. When playing for exit/non-exit from the group in "Multiple" and "Systems" it is allowed to place bets on only one team from the given group. If exit/non-exit of teams from the same group were included in "Multiple" or "System", then these bets shall be returned.

32. BASEBALL

32.1. In baseball, it is suggested to make bets on a Money Line of one of the teams and on “handicap”.

32.2. You can also bet on "total" (total number of points scored by the teams in the match). If You hit "total", bets shall be returned.

32.3. If the match has not been played within 10 hours from the actual start of the match, then all bets on it shall be returned.

32.4. If two matches involving the same teams are played on the same day, and the bookmaker’s office suggested only one for the game, then the outcome is calculated according to the first (starting time) of them. If the originally declared pitcher is replaced, all bets are considered valid.

32.5. It is suggested to place bets on the individual number of points that the team will score. If You get into individual "total" of the team, bets shall be returned.

32.6. Unless otherwise agreed, for all bets calculations are carried out based on the official results, including all extra innings. In friendlies and in the championships of Japan NPB and South Korea KBO, a draw is possible after extra innings. In such a case, bets on the victory shall be returned (unless the Line specifies any draw odds).

32.7. In baseball championships, other than MLB, a game must last at least 7 complete innings or 6.5 innings if the team batting second is leading.

To calculate bets for the MLB championship, a game must last at least 9 complete innings, or 8.5 innings if the team batting second is leading.

Clause 32.3 applies to suspended matches, except for those bets, the outcome of which is clearly determined at the time of suspension.

If the "Mercy" rule was applied in the match - all bets are considered valid, and the match is settled according to the outcome at the time of stoppage.

32.8. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet.

32.9. The first half of a baseball game is defined by five completely played innings. It is suggested to make bets in the first half of the game on "total" and victory with a zero "handicap" (in case of a tie - return for bets on a zero "handicap").

32.10. “Home Away” game. The game includes matches of one game day, and only those matches indicated in the current line. If in at least one of the matches 8.5-9 innings are not played according to the bets, then a return is issued. Bet calculation is defined as the sum of points scored by the home team against the sum of points scored by the guests (in case of a draw, return for a win bet).

33. BASKETBALL

33.1. All bets on game are summarized with overtime included, unless otherwise specified, second half bets include overtime. Exception: bets on the winner of the match, in which there is a “draw” option, are offered only for regular time, excluding overtime. If the match ended in a draw in regular time, overtime was not played in accordance with the regulations of the tournament or by prior agreement of the teams in the case of a friendly match, all bets on this event are subject to settlement based on the actual outcome after the end of 4 quarters of the match. Exception is bets on the winner of the match, including overtime, which are returned. Overtime, determined by the regulations based on the outcomes of two matches, is taken into account exclusively in bets on exit (to qualify) to the next round, the winner of the tournament, etc.

33.2. Bets on the winner of the match, which include a draw (1, X, 2, 1X, 12, X2) are given for the regular time.

33.3. The outcomes of bets on 2nd half are calculated taking into account overtime, if this is provided for by the tournament regulations. Bets on 4th quarter do not take into account overtime.

33.4. If the game is not completed, bets on quarters and halves are valid if the given period has been completed.

33.5. Basketball matches are played with “handicap” and, in some cases, to win the match. In case of “falling” into a “handicap”, bets shall be returned, and from “multiple” and “systems” they are excluded. Handicap play is also offered in individual quarters of the match.

33.6. A game is offered for total number of points scored for the entire match and for quarters ("total"). If you hit "total", bet is returned.

33.7. A game is offered the total number of points scored by one of the teams (individual "total" of the team). If you hit individual "total" of the team, bet is returned.

33.8. A game is offered for total number of points scored by an individual basketball player (individual "total" of the player). If the player hits individual "total", bet is returned, if the player is absent, bet is returned.

33.9. Bets on players’ "total"/player statistics comparisons are accepted on overtime unless otherwise specified.

33.10. In the case of bets on player statistics (more/less tackles, passes, fouls, blocked shots, interceptions), if the specified player did not take part in the match, returns are made. In the case of a comparison of player statistics (which player will score more rebounds/passes/fouls/block shots/interceptions), if one of the participants specified in this position did not participate in the match, the bets on this position are returned.

33.11. In “Multiple” and “System” it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in “Multiple” or “System”, then the bets shall be returned, even if the online-system did not block these bets. When playing for qualify / eliminate (knocked out) from the same group were included in “Multiple” or “System”, then these bets shall be returned.

33.12. For “Home Away” game, only those matches listed in the line of the given day are taken into account. If one or more matches specified in the line are postponed or canceled, bets on the “Home Away” game shall be returned.

33.13. Predictions for “Scored Throws (3 points)”, “Scored Throws (2 points)”, rebounds and team fouls are accepted taking into account overtime, unless otherwise announced, and are calculated according to the final score of the match.

34. BEACH HANDBALL, FUTSAL, HANDBALL, WATER POLO, BEACH SOCCER, MINI FOOTBALL, FIELD HOCKEY, RUGBY, FLOORBALL

34.1. All bets are accepted for the main game time determined by the tournament regulations, unless otherwise indicated in the line. Bets on qualifying are an exception.

34.2. If the match was interrupted before the end of the regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of stoppage of the game, are returned. All bets, the outcome of which is known at the time of stoppage of the match, remain in force. In “Live” bets, if the match was interrupted, settlement is made only for the bets, the outcome of which is determined at the moment, for all other bets there is a return.

34.3. All outcomes are calculated according to official statistics taken from the official websites of each league or tournament, as well as checked against the records of the games played in "Live" mode.

34.4. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned; otherwise, the bets remain valid.

34.5. In handball, if “mercy rule” is applied (when one of the teams leads the score by 15 points after 1st half and then the match is stopped), bets are calculated according to the outcome.

34.6. The following positions are offered for betting:

  • Winner. It is suggested to determine the outcome of the match. Bets are accepted only for the regular time without taking into account overtime.
  • "Total". If as an outcome of the match total number of goals scored is equal to "total" of the bet, a return is made. Similarly for individual "total" of the team or player.
  • "Handicap". In case of an even score, taking into account the handicap, a return is made (regardless of which period of the match is offered to make a bet)
  • "Individual total". If as an outcome of the match, number of goals scored by the given team is equal to "total" of the bet, a return is made.
  • "Total even/odd". It must be determined whether "total" of the match/relevant period (half match/quarter or full match) will be even or odd.

34.7. The following betting options are offered for handball:

  • which of the teams will be the first/last to receive a yellow card; if there is no yellow card, the bet will be returned;
  • which of the teams will hit the first or last 7m shot, the bet will be returned;
  • which of the teams will be the first/last to get a misconduct penalty; if there is no misconduct penalty, the bet will be returned;

A bet on the total number of points scored by an individual handball player (individual player’s “total”) is offered. If a player hits the individual “total”, the bet will be returned, if the player is absent, the bet will be also returned.

35. BEACH VOLLEYBALL

35.1. If the match is canceled (not started) due to the Player's refusal or disqualification, or for any other reason, then all bets on the match shall be returned.

35.2. If the match has been rescheduled or postponed for any reason, all bets on the match will stand until the match is played, but not more than 25 hours from the scheduled time.

35.3. In the event that one of the declared participants was replaced by another before the start of the match, all bets on such an event shall be returned.

35.4. The match is considered to have taken place from the moment the first point is drawn. If the first point was not played, then the match is counted as not played.

35.5. If the match started, but was interrupted in the first set, and was not completed due to any reason of refusal, disqualification, only bets on the outcomes that were determined by the fact at the time of the match stop remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

35.6. If the match was started, but was interrupted after completion of the first set and not completed due to any reason of refusal, disqualification, bets on the winner of the match remain valid. Bets on outcomes that are determined by the fact at the time the match is stopped also remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

35.7. Bets on outcomes in unplayed sets shall be returned.

35.8. In an interrupted set, overall "total" for the set is calculated according to the principle of the minimum possible-played "total" at the moment the match is stopped. Overall "total" for the match is calculated according to the principle of adding "totals" in the played sets with the addition of the minimum possible-played "total" in the unplayed and unplayed sets at the time the match is stopped. Handicap for an interrupted (unfinished) set and handicap for match are calculated using the same principle.

Example:

  • The match was interrupted with a score of 10:5 in 3rd set. Refusal of Couple 1.
  • Pair 1 - Pair 2 1:1 (21:19, 17:21, 10:5).
  • Minimum overall "total" per match = 98 points (78 in played sets + 20 minimum possible-played points in the 3rd set).
  • The minimum individual "total" of Pair 1 per match (ITP1) = 48.
  • The minimum individual "total" of Pairs 2 per match (ITP2) = 45.

Therefore, bets on outcomes are calculated as follows:

  • For the match:
    • "Match Winner": Victory of Pair 1 - loss, Victory of Pair 2 - win.
    • "Total Even/Odd" - bet return.
    • "Set Betting": 2: 0, 0:2 - loss, 2:1, 1:2 - return.
    • "Total": Bets on a total number less than 98 are considered drawn. Bets on a total number greater than 98 are considered void and shall be returned.
    • "Individual total" (P1): bets on "ITP1" number, which is less than 48, are considered drawn. Bets on number "ITP1" greater than 48 are considered unplayed and shall be returned.
    • "Individual total" (P2): bets on "ITP2" number, which is less than 45, are considered drawn. Bets on "ITP2" number greater than 45 are considered unplayed and shall be returned.
    • "Set Handicap": "-1.5/+1.5", "+ 1.5/-1.5" are considered drawn.
    • "Handicap". In this example, there are the following maximum possible handicaps in the match:
      1. 2:1 (21:19, 17:21, 15:5) - victory of Pair 1 with advantage of 8 points;
      2. 1:2 (21:19, 17:21, 10:15) - victory of Pair 2 with advantage of 7 points.
    • Therefore, the handicap range from "-7.5 / + 7.5" to "+ 6.5 / -6.5" is ambiguous and shall be returned.
    • All other handicaps not included in the aforementioned range are considered drawn.
  • For the interrupted (third) set:
    • "Set winner": Victory of Pair 1 - return, Victory of Pair 2 - return.
    • "Total": the minimum possible total played at the time of stoppage of the match is 20. Bets on the number of total, which is less than 20, are considered drawn. Bets on the number of total, which is more than 20, are considered not won and shall be returned.
    • "Handicap": in this example, there are the following maximum possible scores in the set:
      1. 15:5 - victory of Pair 1 with advantage of 10 points;
      2. 10:15 - victory of Pair 2 with advantage of 5 points.
    • Therefore, the handicap range from "-9.5 / + 9.5" to "+ 4.5 / - 4.5" is ambiguous (with an uncertain outcome) and shall be returned. All other handicaps are considered drawn.
    • "Individual total" (P1): bets on "ITP1" number in the set, which is less than 10, are considered drawn. Bets on number "ITP1" in the set, which is more than 10, are considered unplayed and shall be returned.
    • "Individual total" (P2): bets on "ITP2" number in the set, which is less than 5, are considered drawn. Bets on number "ITP2" in the set, which is more than 5, are considered unplayed and shall be returned.
    • "Correct Score": bets on outcomes that are determined (for example, 8:15) - won. Bets on undetermined outcomes at the time of stoppage of the match shall be returned.
    • "Winning Margin": bets on outcomes that are determined (for example, Pair 2 will win by a margin of 8-11 points) - settled. Bets on undetermined outcomes at the time of stopping the match shall be returned.

35.9. In beach volleyball matches, the following positions are suggested for bets:

  • Match:
    • “Match Winner” - victory in the match.
    • “Sets Betting” - the exact score by sets in the mat
    • “Total” total amount of points scored in the match.
    • “Individual total” - the sum of points scored in a match by a certain te
    • “Set Handicap” - handicap by sets in the matc
    • “Handicap” - handicap by points in the match.
    • “Even / Odd Total” - even / odd for total amount of points scored in the match.
  • Set:
    • "Set winner" - victory in the set.
    • "Total" - total amount of points scored in the set.
    • "Individual total" - the sum of points scored in a set by a certain team.
    • "Handicap" - handicap by points in the set.
    • "Even / Odd Total" - even / odd for total amount of points scored in the set.
    • "Who will score "n" points first" - who will be the first to score a certain number of points in a set.
    • "Who will score "n" point?" - Who wins a certain point in the set.
    • "Correct Score" - exact score by points in the se
    • "Winning Margin" - win of the winner of the set with a certain difference in points.
    • "Lead After point" - determination of the leader after the teams draw a certain number of points.

36. BALLS

36.1. If one of the announced participants is replaced by another before the start of the match, bets on such an event shall be returned.

36.2. In case of postponement or interruption of the match, all bets, except bets, the outcome of which is unequivocally determined before the game is stopped (in case of interrupted matches), shall be returned. If the match is interrupted due to injuries or disqualifications and as a outcome of this the participant who qualifies for the next round is determined, bets on the winner of the match remain valid.

36.3. If the match is postponed for more than 25 hours, all bets on this event shall be returned.

36.4. The following types of bets on the ball are accepted:

36.4.1. Match winner.

It is necessary to determine the winner of the match.
Bets on the winner of the match are accepted taking into account the obligatory participation of the Player in this match. If the Player refuses to participate in the match, all bets to win the match shall be returned. If a Player's withdrawal or disqualification occurs during a match, all bets on to win the match will stand.

36.4.2. End winner.

It is necessary to determine the winner of this end.
If an end started, but was interrupted due to the refusal or disqualification of the Player, then bets on the winner of the end remain valid, while bets on the outcome in unplayed ends shall be returned.

37. BOXING

37.1. The fight is considered to have started after the first gong. The Victory (1 X 2) and the Fight Winner include victory in points, knockout victory, technical knockout victory, disqualification or refusal of the opponent.

  • The term “Victory” (1 X 2) means the victory of one of the fighters or a draw.
  • The Fight Winner concept means the victory of one of the fighters without taking into account a draw (in case of a draw, bets are returned).

37.2. If the fight was interrupted before the end of the scheduled time and was not resumed within 25 hours, all bets on this fight, the outcome of which was not clearly determined at the time of suspension of the fight, shall be returned. All bets, the outcome of which is known at the moment of stopping the fight, remain in force. In "Live" bets, if the fight was interrupted, settlement is made only for bets, the outcome of which is determined at the moment, for all other bets there is a return.

37.3. All outcomes are calculated according to the official statistics taken from the official websites of the tournament Operators, as well as checked against the records of fights played in "Live" mode.

37.4. If the start time of the fight is postponed by more than 25 hours, all bets on this fight shall be returned; otherwise, bets remain valid.

37.5. If the fight is transferred to another arena, all bets on the fight remain valid.

37.6. The concept of “premature victory” includes knockout, technical knockout, disqualification of the opponent or his refusal.

37.7. The concept of “victory on points” means victory obtained by decision of the judges after the end of all rounds of the fight, as well as victory by “technical decision of the judges”. Judicial decisions are of the following types:

  • unanimous decision (when all judges recognized victory of one fighter based on total number of points)
  • split decision (when two judges recognized one fighter as the winner, and the third judge the other)
  • by majority decision (when one or two judges recognized a draw, and the third determined the winner)
  • and a draw.

37.8. When betting on the number of rounds, only the number of full completed rounds is counted. If the participant does not go out to the start of the next round after the gong is struck, then the fight is considered to have ended in the previous round.

37.9. If the planned number of rounds has changed, then all bets on the outcome of the fight remain valid, and bets for the game options for number of rounds shall be returned.

37.10. Game option for victory in a specific round - in which round and by whom the victory will be won. In this case, it means the participant’s victory in a fight, in a specific round. If the victory is declared by the decision of judges after the end of the last round of the fight, all bets on the victory in the last round are considered losses.

37.11. Handicap bets are calculated based on the result of the referee's notes, according to the results of the full fight, which is given in the official competition sources. In the case of early termination of the fight, bets on this result will be calculated with the odds of “1”.

37.12. If the judges accept the “No Contest result”, results which are clearly determined as of the stoppage of the fight, are subject to calculation. All other bets shall be returned.

38. ММА

38.1. The fight is considered to have started after the first gong. Victory includes victory on points, victory by knockout, victory by technical knockout, disqualification of the opponent or his refusal, victory by pain / choke hold or submission of the opponent.

38.2. If the fight was interrupted before the end of the scheduled time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of stopping the fight are returned. All bets, the outcome of which is known at the moment of stopping the fight remain in force. In "Live" bets, if the fight was interrupted, settlement is made only for the bets, the outcome of which is determined at the moment, for all other bets there is a return.

38.3. All outcomes are calculated according to the official statistics taken from the official websites of the tournament Operators, as well as checked against the records of fights played in "Live" mode.

38.4. If the start time of the fight is postponed by more than 25 hours, all bets on this fight shall be returned; otherwise, bets remain valid.

38.5. If the fight is moved to another arena, all bets on the fight remain valid.

38.6. The concept of “premature victory” includes knockout, technical knockout, disqualification of the opponent or his refusal, winning by submission hold/chokehold of the opponent.

38.7. The concept of “victory on points” means victory won by a decision of the judges after the end of all rounds of the fight , as well as victory by a “technical decision of the judges”. Judicial decisions are of the following types:

  • unanimous decision (when all judges recognized victory of one fighter based on total number of points);
  • split decision (when two judges recognized one fighter as the winner, and the third judge the other);
  • by majority decision (when one or two judges recognized a draw, and the third determined the winner);
  • and a draw.

38.8. In betting on the number of rounds, if the competitor does not go to the start of the next round after gong is struck, then the fight is considered to have ended in the previous round. Game options for number of fractional rounds are accepted taking into account that half a round is 50% of the round time. If the fight ends exactly in the middle of the round, then all bets made on “total” of this round shall be returned.

38.9. If scheduled number of rounds has changed, then all bets on the outcome of the fight remain valid, and bets for the game options for number of rounds shall be returned.

38.10. In the event of a draw, bets on participants' victory shall be returned. All other options are calculated according to the outcomes.

38.11. Game option for victory in a specific round – in which round and by whom the victory will be won. In this case, it means the participant’s victory in a fight , in a specific round. If the victory is declared by the decision of judges after the end of the last round of the fight, all bets on the victory in the last round are considered losses.

38.12. Handicap bets are calculated based on the result of the referee's notes, according to the results of the full fight, which is given in the official competition sources. In the case of early termination of the fight, bets on this result will be calculated with an odd of “1”.

38.13. If the judges accept the «No Contest result», results which are clearly determined as of the stoppage of the fight, are subject to calculate on. All other bets shall be returned.

39. CHESS

39.1. In chess matches, it is suggested to place bets on the outcome of game (win, draw, loss and double outcome - 1X, 12, X2) of one of the participants and on “handicap”.

39.2. In some cases, it is possible to accept bets on number of moves in the game (“total”). If you hit “total”, the bet shall be returned. “Total” of the game is determined by the number of moves made by white.

39.3. If the refusal (disqualification) of one of the participants occurred before the start of the match, then all bets on the outcome of this game shall be returned and “Multiple” and “System” are excluded.

40. CRICKET

40.1. Bets will be settled based on official outcome declared by the governing body of the relevant match or tournament.

40.2. If the match was interrupted before the end of regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which is not clearly determined at the time of stopping the game, shall be returned. All bets, the outcome of which is known before stopping the match, remain in force. In case of "Live" bets, if the match is interrupted, calculation takes place only on bets, the outcome of which is determined at the moment, all other bets are returnable.

40.3. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned. Otherwise, the bets remain valid.

40.4. If the venue of the game has been changed, bets already placed on the game will stand, provided that the home team is still considered to be the home team.

40.5. In order for bets to stand, the minimum number of overs specified below must have been played or there is recorded outcome using the method of Duckworth-Lewis, otherwise all bets will be void except those determined at the time the match is abandoned.

  • Twenty20 – all 20 overs for each team;
  • ODI – minimum 40 overs for each team;
  • The Hundred – 100 bowls for each team;

Test series and County Championship matches - the whole match counts. At least 200 overs must be played in a match in which a draw is declared.

40.6. In Cricket, the Duckworth-Lewis method is used, which involves reducing regulated number of overs to determine the outcome of the match. In cases where this method is applied, bets on overs, even if actually bowled, may be canceled due to the reduction in number of overs played.

40.7. Runs and other game points scored by teams during Super Over are not taken into account when calculating bets on the relevant markets. The outcome of Super Over only affects the calculation of bets on the Match Winner.

40.8. There are two types of draws in Cricket. Draw on the condition of equality of runs scored (Tie) and draw on the announcement of the end of the number of days allotted for the game (Draw applies only in Test Series matches and A-Class Cricket). Draw is indicated in the line as X in 1X2 market (Match Winner 3-way).

40.9. Bets on runs of the first X overs.
If the selected number of overs is not completed due to external factors or adverse weather, bets will be void unless their settlement has already been approved.

40.10. If the length of innings is less than the number of overs chosen (eg the team is out completely in fewer overs than chosen or the target is reached), bets remain in force.

40.11. Regardless of the situation in which they were made, additional and penalty wounds (extra points) will be taken into account when calculating bets.

40.12 There are several types of cricket competition:

  • 40.12.1. One Day International Match (Twenty20 – fast match) – the game lasts an average of three and a half hours.
  • 40.12.2. One Day International (ODI) – the game lasts more than 8 hours.
  • 40.12.3. Test matches – 5 game days with a minimum of 90 overs each day for each team twice (to win a test match the team must knock out the opponent twice).

41. CURLING

41.1. Bets on curling matches are accepted taking into account extra-ends, unless otherwise specified.

41.2. Bets on matches that are rescheduled or postponed for certain reasons (such as: melting ice, electrical problems, scheduling problems, etc.) will be considered valid and remain in full force until the end of tournament in question.

42. BICYCLE RACING

42.1. Outcomes announced on the basis of official protocols and other official sources of information after the actual end of the event are considered valid and do not take into account outcomes canceled later due to protests, doping controls or for other reasons.

42.2. When betting on victory in the race, the winner is the racer who is in the first place according to the outcomes of the entire competition.

42.3. If no rider completes the race, the racer who has completed the most stages is the winner.

42.4. If both racers finish the same number of stages, the winner is the one who is higher in the classification at the last completed stage.

42.5. When comparing racer to win a stage, the bet is considered valid only if both riders entered the race. The winner is the racer who shows the best time. If neither racer is classified, bet is considered void.

42.6. In the event that the specified stage is interrupted, all bets, except for those whose outcome is unequivocally determined, shall be returned.

42.7. In the event that the specified race is interrupted (number of stages indicated by the statute has not been completed), all bets, except for those whose outcome is unequivocally determined, shall be returned.

43. DARTS

43.1. If the match is interrupted or shortened, the winner of the match will be the participant who qualifies to the next round or was declared the winner of the match according to decision of judges of the regulatory body/federation of the given tournament.

43.2. Bets to win the match are settled only if one of the Players threw a dart at the beginning of the first round. If the first dart is not thrown, all bets on the match are void.

43.3. If the match, which has started, is not completed for a certain reason, then those outcomes , which are clearly determined before the moment of its stop, are subject to calculation. Returns are made for the rest of bets.

44. ELECTIONS, COMPETITIONS, NOMINATIONS ETC

44.1. The Operator accepts bets on the outcomes of political and other events in different countries of the world.

44.2. The section of political events offers the following types of bets on election outcomes:

44.2.1. A specific political party will gain a certain percentage of votes in the upcoming elections.

44.2.2. A specific candidate will win a certain percentage of votes in the upcoming elections.

44.2.3. A comparison of the percentage of votes gained in the upcoming elections among different parties or candidates.

44.3. The section on competition events offers the following types of bets:

44.3.1. Bets on the winner of a specific contest (for example, the winner of the Miss Universe contest, the Ballon d'Or, etc.).

44.3.2. A specific nominee will win a certain percentage of votes in future contests or nominations.

44.3.3. A comparison of the percentage of votes gained in future contests among different nominees. Information on additional types of bets on political and other events is provided in the daily line.

45. FOOTBALL

45.1. Bets on football are accepted for regular time, excluding extra time and penalty shootouts, except in specially stipulated cases specified in these rules and on the Operator’s website. In these rules, regular time includes injury time by the referee. Bets on events in each half includes injury time for that half.

45.2. In football matches bets can be placed on Money Line of one of the teams, a draw or no draw, no loss, and with “handicap”.

45.3. Betting on the total number of goals scored (“total”). If the "total" is exactly hit, the bet shall be returned.

45.4. Betting on the number of goals scored by a specific Player of the team, as well as on cards received (individual “total” of the Player). If the individual "total" is exactly hit, the bet shall be refunded. Bets are accepted for Players in the starting lineup as well as for substitutes who enter the field. Bets on Players who were not substituted shall be returned. In individual "total" betting, only goals scored against the opposing team are counted.

45.5. Betting on the Player to score the first goal in the match. Bets on the Player who scores the first goal in the match are considered winning. Bets are accepted on Players in the starting lineup, as well as on substitutes who enter the field. If the first goal is scored by a Player not listed in this betting market, is an own goal, or if no goals are scored, all bets on this market are considered as lost. Exception - bets on Players who did not enter the field before the first goal, are settled with odds of "1" (return). Only goals scored against the opposing team are included. Exception - bets on the Players who were not substituted before the first goal, then the bet shall be returned.

45.6. Betting on the Player to score the last goal in the match. Bets on the Player who scores the last goal in the match are considered winning. Bets are accepted on Players in the starting lineup, as well as on substitutes who enter the field. If the last goal is scored by a Player not listed in this betting market, is an own goal, or if no goals are scored, all bets on this market are considered lost. Exceptions - bets on Players who did not enter the field before the last goal are refunded. Only goals scored against the opposing team are included. Exception - bets on the Players who were not substituted before the last goal, then the bet is calculated with odds of "1" (return).

45.7. A yellow card counts as 1 card, a red card counts as 2 cards. A second yellow card issued to the same Player does not count towards the overall score for the purpose of distribution of winnings (for example, the maximum number of cards for one player is three). Cards presented to the Players who were on the field and were not in reserve status at the time of receiving the card are included.

45.8. For cup competitions that consist of several matches, a 'to qualify' market (qualification to the next round) is offered. "To qualify" is determined by the aggregate score of all matches played. If no team qualifies for the next round during regular time, then qualification is determined by the outcomes of extra time and penalty shootouts.

45.9. Betting on Half With Most Goals. It is suggested to guess which of the halves is involving more goals.

45.10. Correct Score. It is suggested to guess score of the football match. It is forbidden to take more than one score of a football match from “Multiple” and “System”.

45.11. Half Time / Full Time". It is suggested to guess the outcome of the first half and the entire football match. In the line, initial letters are used to indicate these outcomes: V - victory, D - draw, while the first half is the outcome, and the second - the entire match. In “Multiple” and “System” it is prohibited to take more than one time match outcome.

45.12. Betting on victories and "total" of 1st half of a football match.

45.13. Betting on victories and "total" of 2nd half of a football match.

45.14. Both Teams to Score. It is suggested to guess whether both teams will score a goal in the match or at least one of them will not score a goal. If the score is 0:0, the bet "at least one does not score" is a winning bet for the player.

45.15. Time of the First Goal. It is suggested to guess in which time interval, from those offered in the line, the first goal will be scored. If the match ends with a score of 0:0, bets on the time of the first goal are considered to be lost by the Player.

45.16. Which team will score the first goal and the Player will “score/not score”. It is suggested to guess which of the teams will score the first goal. If a team scores the ball into its own net (own goal), it is considered that the goal was scored by the opposing team. If the match ends with a score of 0:0, bets on which team will score first are considered lost for the Player. Game options “Player will score/won’t score” are considered winning if the Player entered the field and scored/did not score a goal. According to these game options, own goal is not taken into account. If the Player did not appear in the starting lineup and/or as a substitute, then the bet is calculated with odds of “1”. Bets are accepted on Players in the starting lineup, as well as on Players who came on as a substitute.

45.17. Whoever gets the card first. It is suggested to guess the Player of which team will receive the card first. Cards presented to the Players who were on the field and are not in reserve status at the time of receiving the card are taken into account.

45.18. Time of the first card. It is suggested to guess in which time interval, from those offered in the line, the first card will be shown to the goalkeeper, field or reserve (who entered the field) the Player of the team. Cards shown to the Players who were on the field and not in reserve status at the time of receiving the card are counted.

45.19. Time of the last card. It is suggested to guess in which time interval from the ones offered in the line the last card will be shown to the goalkeeper, field or reserve (who entered the field) the Player of the team. Cards shown to the Players who were on the field and not in reserve status at the time of receiving the card are counted.

45.20. Number of cards, corner shots, shots on goal, shots past the goal, blocked shots, total shots (this is the sum of shots into the target, past the goal, blocked), shots from the goal, offsides, outs, saves, selections, rods and crossbars, team possession of the ball, penalties. It is proposed to guess whether there will be a number of cards, corner shots, shots on goal, shots past the goal, blocked shots, total shots, shots from the goal, offsides, outs, saves, selections, rods and crossbars, team possession of the ball, penalties is more or less than the proposed number. If the result coincides with the value of "total" cards proposed by the Operator, corner shots, shots on goal, shots past the goal, blocked shots, total shots, shots from the goal, offsides, outs, saves, selections, rods and crossbars, team possession of the ball, penalties - such bets shall be returned.

45.21. Betting on the individual indicators of a team player: shots on goal, total shots (sum of shots on goal, past the goal, blocked), assists, selections, passes, foul of a player, foul received by player (individual "total" of the player). It is suggested to guess whether the individual indicators of the Player/team: shots on goal, total shots, assists, selections, passes, fouls committed by the player, fouls received by the Player will be more or less than the suggested number. If You guess the individual "total" of the Player - return of bets. These game options are valid only for Players of the main team. If the Player came on as a substitute and bets were placed on him, then the bet is calculated with odds of "1".

45.22. Bars and crossbars. Only those hits into the bars and crossbars, after which the ball remains in play (touched the Player, referee, another bar or crossbar), are taken into account. At the same time, the bar or crossbar is not taken into account, if the game was stopped before the ball hit the bar or crossbar; after hitting the bar or crossbar, the ball went out of bounds or flew into the goal (a goal was recorded).

45.23. Shots on goal. Hits on the bar or crossbar are not taken into account.

45.24. Penalty. It is suggested to guess whether there will be an action related to a penalty in the match (punched, scored, missed, deflected by the goalkeeper, hitting the goal frame, etc.).

45.25. First corner kick. It is suggested to guess which of the teams will take the first corner kick. If there are no corner kicks in the match, these bets shall be returned and "Multiple" and "Systems" are excluded.

45.26. Time of the first corner kick. It is suggested to guess in which time interval, from those offered in the line, the first corner kick will be taken.

45.27. Withdrawal. It is suggested to guess whether there will be at least one removal of a player (fielder or substitute) from the field in a football match. Withdrawal of team coaches, medical personnel, etc. is not taken into account.

45.28. First substitution. It is suggested to guess which of the football teams will make the first player substitution; in the absence of substitutions in the match, these bets shall be returned. If, according to the protocol of the match, both teams make the first substitutions in one minute or at half-time, then bets shall be returned.

45.29. Number of fouls in the match. It is suggested to guess whether number of fouls in the football match will be more or less than the suggested number. If you get into "total" of fouls, the bet shall be returned.

45.30. Betting on total number of cards collected by the teams within one round of the national championship. If you hit "total" of the tour cards, the bet shall be returned. If one or more matches of the tour are postponed or cancelled, these bets shall be returned. A repeated yellow card shown to the same player is not taken into account.

45.31. Betting on total number of withdrawals scored by the teams in one round of the national championship. If you fall into "total" withdrawals of the tour, the bet shall be returned. If one or more matches of the tour are postponed or cancelled, these bets shall be returned.

45.32. Betting on total number of penalties scored by the teams in one round of the national championship. Unrealized penalties are taken into account. If you get into "total" round penalty, the bet shall be returned. If one or more matches of the tour are postponed or cancelled, the bet shall be returned.

45.33. Betting on total number of goals scored by the teams in one round of the national championship. If you get into "total" of goals of the tour, the bet shall be returned. If one or more matches of the tour are postponed or cancelled, the bet shall be returned.

  • Double. It is suggested to guess whether two goals will be scored in one match by one player.
  • Hat-trick. It is suggested to guess whether three goals will be scored in one match by one player. If a hat-trick took place during the match, bets on a double are considered losing for the player.
  • Poker. It is suggested to guess whether four goals will be scored in one match by one player. If poker took place during the match, double and hat-trick bets are considered losing for the player.
  • Penta-trick. It is suggested to guess whether five goals will be scored in one match by one player. If penta-trick took place during the match, double, hat-trick and poker bets are considered losing for the player.

45.34. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then this bet is subject to return, even if online-system did not block this bet when it was accepted. When playing for exit/non-exit from the group in "Multiple" and "Systems" it is allowed to place bets on only one team from the given group. If exit/non-exit of teams from the same group were included in "Multiple" or "System", then these bets are subject to return.

45.35. Other games are also offered with a notification in the daily line.

45.36. When playing "Head to Head" based on the outcomes of the World Championship and the European Championship, the Operator is guided by the following rules:

  • if both teams leave the World Championship and the European Championship at one of its playoff stages, the bet "Head to Head" shall be returned;
  • if both teams leave the World Championship at the same stage in the group tournament, then the team that took a higher place in the group is considered higher;
  • if both teams have taken the same places in their groups, the bet "Head to Head" shall be returned.

45.37. Bets on the outcome of the first half of the match are calculated on the outcome recorded after 45 minutes, plus injury time. If the first half is not finished, the bets are canceled and the bet amounts shall be returned, with the exception of the bets, the outcomes of which are clearly determined before the time of its stoppage and have already been calculated.

45.38. All cards/withdrawals and events that occurred after the referee's final whistle are not taken into account when calculating bets. All cards and disposals that occurred in the interval between the first and second half count towards the overall outcome of the match, but are not taken into account when calculating bets on the first or second half.

45.39. In friendly matches, the concept of home team and the format of the match (halftime, etc.) are informative and cannot be the grounds for returning bets. Game options for the outcome of the first half of the match are calculated exclusively on the outcome recorded after the first part of the match, plus compensated time.

45.40. The "Home - Away" bet is offered based on the outcomes of the tour or game day, several game days. Predict whether the difference in goals scored by the "hosts" and "guests" will be more or less than suggested "handicap". The "Home - Away" sequence is taken for calculation from the Operator's line.

45.41. "Total of game day", "total tour" bet is offered. Guess the amount of goals scored by the "hosts" and "guests" - it will be more or less than the suggested number.

45.42. If one or more matches were interrupted and not completed within 25 hours from the start, then bets on "Home - Away" and "Total Tour", "Total of game day" shall be returned.

45.43. The bet "Home - Away" and "Total tour", "Total of game day" is not accepted for "multiples" with any other events of the same tour.

45.44. Game options can be registered in a series of post-match penalties.
A series of post-match penalties is a method used to determine the winner of the match that ended in a draw (in one match, a combination of two or more matches), when the competition formula does not allow a draw in this match. Teams take turns (ABAB) (ABBA) strikes five times. If one team has scored so many goals that the other team can no longer play back, penalty shootout ends. If the first five shots did not establish a winner, the series continues until one of the teams gains an advantage. The post-match penalty rules are similar to the rules for penalties that are executed during regular time of the match.
The kick is performed from 11-meter mark.
Game options in the series of post-match penalties are offered to be registered for the following event outcomes :

  1. "To qualify" or "Tournament winner" (team 1 / team 2);
  2. "Total penalty" (more / less) - predicted total number (sum) of post-match penalty kick attempts by both teams;
  3. "Last Penalty Result" (scored / miss) - whether the last penalty in the series will be scored or not;
  4. "Last penalty Taken"(team 1 / team 2);
  5. "Number of penalties" (6, 7, 8, 9, 10, 12 +) - exact number of penetration attempts in the series of post-match penalties;
  6. "N Penalty of Penalty Shootout" - method of implementation of the penalty number (penalty number in order), (scored, goal frame, past the goal, saved by the goalkeeper) that indicates the number of the penalty in the series of one or another team and the method of its implementation.

In Nth penalty event in the penalty series, four options of the outcome are offered:

  1. Scored - an attempt to take a penalty, which led to a goal (direct hit, bounce from the goalkeeper into the goal, ricochet off the bar or crossbar into the goal).
  2. Returned by the goalkeeper - an attempt to take a penalty, which the goalkeeper returned by his actions (fixed the ball with his hands, deflected the ball into the field, moved the ball outside the field or deflected the shot into the goal frame and there was no goal).
  3. Wide of goal - an attempt to take a penalty, in which kick with the ball is made wide of the goal (above the goal, from the side of the bar) and / or without touching the goalkeeper on its way.
  4. Woodwork - an attempt to take a penalty, after which the ball enters the frame of the goal (bar, crossbar), without touching the goalkeeper and without leading to the capture of the goal (goal).

46. GOLF

46.1. “Tournament winner”. The golfer who took first place in the tournament is considered the winner.
If two leading players (or more) show the same outcomes at the end of regulation time, the winner of the tournament is usually determined by a sudden-death elimination system. In this case, the winner of "playoff" is declared the winner of the tournament and all other participants take second place. In some tournaments, officials may suggest that the contenders for the title of winner play a certain number of additional holes. In such cases, the participant who scored the least number of points as an outcome of passing the specified number of holes is declared the winner, and the second place is taken by other participants.

46.2. “Head to Head”. In the proposed pairs, it is suggested to name the golfer who will perform better. The best will be the golfer who completes a full round (18 holes) with the fewest points.
If the participant who started the game leaves it before completing all 18 holes, he is awarded defeat regardless of the score. The first shot toward the hole is considered the beginning of the game. If the player leaves the game before it starts, the bets on all players in this group are returned. If the starting group is re-formed, bets placed on the initially formed group will stand.

46.3. If the start of the tour is rescheduled or play is postponed during the tour, all bets are considered valid for 48 hours. If this event is postponed for more than 48 hours, a return is made.

47. RHYTHMIC GYMNASTIC

47.1. Outcomes announced on the basis of official protocols and other official sources of information immediately after the actual end of the event are considered valid, and outcomes canceled later due to protests, doping controls or for other reasons are not taken into account.

47.2. In the game "Head to Head" (out of two proposed participants), the one who takes a higher place in the final protocol will be recognized as the best. If both participants did not make a single effective attempt or did not finish the competition, then the bet shall be returned. If both players were eliminated at the previous stage, then the one who advanced to the higher stage will be recognized as the best; if this indicator is equal, the bet shall be returned.

47.3. Places of sportsmen are determined according to the official final protocol published immediately after the competition. Disqualified sportsmen and (or) teams that caused changes in the final protocol will not be taken into account by the Operator.

47.4. In "Multiple" and "System" it is forbidden to include interdependent events related to this competition. If any interdependent events were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet.

48. GAELIC FOOTBALL, HURLING

48.1. Bets on the match are accepted only for the regular time (70 minutes of play, 2 halves of 35 minutes or 60 minutes of play, 2 halves of 30 minutes), unless otherwise specified.

48.2. All outcomes are calculated according to the official statistics taken from the official websites of each league or tournament.

48.3. If the match was interrupted and not finished within 25 hours, all bets on this match, except for bets whose outcome was clearly determined before the game was stopped, are returned.

48.4. If the start date of the match is moved to a period of less than 25 hours, the bets on this match remain valid. Otherwise, the bets on this match are returned.

48.5. The following betting positions are offered:

48.5.1. "Winner".
It is proposed to determine the outcome of the match.
It is proposed to determine the outcome of the match. If "Team 1", "Team 2" and "Draw" options are present in the position, bets are accepted for the regular time of the match without taking into account overtime(s), otherwise - taking into account the overtimes.

48.5.2. "Total".
If total number of goals scored in the match equals bet total, a return shall be made.

48.5.3. "Individual total".
If, as an outcome of the match, the number of goals scored by this Team is equal to total of the bet, a return shall be made.

48.5.4. "Handicap".
In case of an even score, taking into account the handicap, return shall be made (regardless of which half of the match is offered to bet on).

49. HOCKEY

49.1. Hockey matches are offered to be played for a Money Line of one of the teams, a draw or no draw, no loss and with a "handicap", both for the entire match and for periods.

49.2. You can bet on total number of pucks delivered ("total"). If You get into the "total" of pucks delivered in the match, bets shall be returned.

49.3. A game is offered for the number of shots made by one or another team during the regular time of the match. If You get into "total" of shots, the bet shall be returned, if the match is canceled or postponed, bet shall be returned.

49.4. A game on individual "total" of a team (with the indicated odds). If the team reaches the individual "total", bets shall be returned, if the match is canceled or postponed, bet shall be returned.

49.5. A game on individual "total" of a hockey Player according to the "goal + pass" system (with the indicated odds). If a hockey player gets into the individual "total", bets shall be returned. In the absence of the player, bets shall be returned, in case of cancellation or postponement of the match, bet shall be returned.

49.6. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet when it was accepted. When playing for exit/non-exit from the group in "Multiple" and "Systems" it is allowed to place bets on only one team from the given group. If exit/non-exit of teams from the same group were included in "Multiple" or "System", then these bets shall be returned.

49.7. Bets on hockey events are given without taking into account extra time and shootouts. Exception is bets on the winner of the match, in which there is no "draw" option.

49.8. For bets on the winner, "handicap", "total for a certain period", withdrawals, as well as other indicators of the period, only goals, removals and other indicators scored/awarded in the specified period are taken into account.

49.9. When playing for overall "total" of a game day in a separate championship, only those matches listed in the line for that day are taken into account. If one or more matches of the tour are postponed or cancelled, these bets shall be returned.

49.10. For cup competitions, which consist of several matches, betting on to qualify to the next round is offered.

49.11. Game on the performance of periods. In the case of the same performance, bets shall be returned.

49.12. The "Home Away" bet is offered based on the outcomes of a tour or game day, several game days. Predict whether the difference between the pucks scored by the "hosts" and "guests" will be more or less than the proposed "handicap". For calculation, the "Home Away" sequence is taken from the Operator’s line.

49.13. The "total of game day (s)", "total of tour" bet is offered. Guess the amount of pucks delivered by the "hosts" and "guests", will be more or less than the suggested number. For the calculation, the "Home Away" sequence is taken from the Operator's line.

Bets on the number of shots on goal and the amount of penalty time are accepted for regular time.
When calculating penalty time, only 2-minute withdrawals are taken into account.

  • If one or more matches were interrupted and not played within 25 hours from the start, then bets on “Home Away” and “total of tour”, “total of game day (s)” shall be returned.
  • The “Home Away” and “Total of tour”, “Total of game day (s)” is not accepted for “multiples” with any other events of the same tour.

49.14. Calculation of the short hockey prediction is carried out in accordance with the rules for calculating the hockey prediction.

50. KABADDI

50.1. Kabaddi bets are accepted at the regular time of the game unless otherwise specified.

50.2. If any match is not completed, those outcomes that are clearly determined before the match is stopped are accepted for betting calculations. All other bets are returnable.

50.3. Half bets - the specified half must be fully played for bets to stand, except for bets whose outcomes have already been determined. Extra time, if played, is not taken into account.

51. KORFBALL

51.1. Bets on the match are accepted only for the regular time of the game (two halves of 30 minutes with a 10-minute break). Bets on the winner, in which there is a "draw" option, are offered only in the first half of the game. The outcomes of bets on 2nd half of the game are summarized taking into account "golden ball", unless otherwise stipulated.

51.2. If the match was interrupted before the end of the regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of stopping the game, are returned. All bets, the outcome of which is known before stopping the match, remain in force. In the case of "Live" bets, if the match is interrupted, the calculation takes place only on the bets, the outcome of which is determined at the moment, all other bets shall be returned.

51.3. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned.

51.4. If as an outcome of the match the total number of scored points is equal to "total bet", bets shall be returned. Likewise for "quarter/half match totals", individual "team totals" and players, as well as for betting on match/half/quarter handicaps, player statistics comparisons and other positions where options for the exact value of "handicap" / "total" are not provided .

51.5. During the “Home Away” game, only the matches indicated in the line of the given day are taken into account. In case of postponement or cancellation of one or more matches indicated in the line, bets on the “Home Away” game shall be returned.

51.6. The following positions are offered for Korfball bets:

51.6.1. "Outcome without a draw".
It is proposed to determine the outcome of the match. In this sport, in case of a tie, the game continues till "golden ball", unless otherwise specified (in the case of friendly matches).

51.6.2. "Total".
If as an outcome of the match total number of scored points is equal to "total bet", the bets shall be returned. Similar for the individual "total" of a team or player.

51.6.3. "Handicap".
In case of an even score, taking into account the handicap, return shall be made (regardless of which period of the match is offered to make a bet). Similar for comparing player statistics (points/fouls/block shots/rebounds/passes and other parameters).

51.6.4. "Individual Total".
It is proposed to determine whether the number of points scored by this Team will be more or less than the specified parameter. If total number of points scored is equal to "total bet", the bets shall be returned.

51.6.5. "Total even/odd".
It must be determined whether "total" of the match/period (half match/quarter or full match) will be even or odd.

51.6.6. "Double outcome (only used for the first half of the game)".

The following outcomes are possible:

  • 1X - if the first half ended in favor of the hosts or a draw, bets on this position win.
  • X2 - if the first half ended in favor of the guests or a draw, bets on this position win.
  • 12 - if the first half ended in favor of the guests or in favor of the home team, bets on this position win.

52. LACROSSE

52.1. The outcomes of all bets on the game are settled taking into account overtime, unless otherwise specified, bets on the second half of the game include overtime. Exception: bets on the winner of the match, in which there is a "draw" option, are offered only for regular time, excluding overtime.

52.2. If the match was interrupted before the end of the regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of stopping the game, shall be returned. All bets, the outcome of which is known before the stoppage of the match, remain in force. In the case of "Live" bets, if the match is interrupted, calculation takes place only on the bets, the outcome of which is determined at the moment, on all other bets there is a return.

52.3. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned; otherwise, bets remain valid.

52.4. If the venue of the game has been changed, bets already placed on the game will stand, provided that the home team is still considered to be the home team.

52.5. The following positions are offered for betting on Lacrosse:

52.5.1 "Match winner".
It is proposed to determine the outcome of the match. If there are "Team 1", "Team 2" and "Draw" options in the position, bets are accepted for the regular time of the match without taking into account overtime(s). Otherwise, taking into account overtime.

52.5.2 "Total".
If as an outcome of the match total number of goals scored is equal to "total" of the bet, return shall be made. Similarly for individual "total" of a team or the Player.

52.5.3. "Individual total" .
If as an outcome of the match the number of goals scored by the given team is equal to "total" of the bet, return shall be made.

52.5.4. "Handicap".
In case of an even score, taking into account the handicap, return shall be made (regardless of which period of the match is offered to make a bet).

52.5.5. "Even/odd total".
"Even/odd Total of Team 1 (Team 2)". If the outcome is 0, bets are settled as "Even".

53. NETBALL

53.1. The outcomes by all bets on the game are settled with overtime included, unless otherwise stated, bets on the second half of the game include overtime. Exception: bets on the winner of the match, in which there is a "draw" option, are offered only for regular time, excluding overtime.

53.2. If the match was interrupted before the end of regulated time and was not resumed within 25 hours, all bets on this match, the outcome of which was not clearly determined at the time of the stoppage of the game, are returned. All bets, the outcome of which is known before stopping the match, remain in force. In the case of "Live" bets, if the match is interrupted, calculation takes place only on the bets, the outcome of which is determined at the moment, all other bets shall be returned.

53.3. If the start time of the match is postponed by more than 25 hours, all bets on this match shall be returned. Otherwise, the bets remain valid.

53.4. The outcomes of bets for 4th quarter are adjusted taking into account overtime.

53.5. If as an outcome of the match total number of points scored is equal to "total" of the bet, return shall be made. Similarly for "quarter/half match totals", individual "totals" of teams and players, as well as for bets on match/half/quarter handicaps, comparison of player statistics and other positions where options for the exact value of "handicap"/"total" are not provided .

53.6. In the case of the "Home Away" game, only matches indicated in the line of the given day are taken into account. If one or more matches specified in the line are postponed or canceled, bets on the "Home Away" game shall be returned.

53.7. The following positions are offered for bets on Netball:

53.7.1. "Winner".
It is proposed to determine the outcome of the match. If "Team 1", "Team 2" and "Draw" options are present in the position, bets are accepted for the regular time of the match without taking into account overtime(s), otherwise - taking into account the overtimes.

53.7.2. "Total".
If, as an outcome of the match, total number of points scored is equal to the total bet, return shall be made. Similarly for individual total of the team or the Player.

53.7.3. "Handicap".
In case of an even score, taking into account the handicap, return shall be made (regardless of which period of the match is offered to make a bet). Similarly for comparing player statistics (points/fouls/block shots/rebounds/passes, etc. parameters).

53.7.4. "Individual total".
It is proposed to determine whether number of points scored by this Team will be greater or less than the specified parameter. If total number of points scored is equal to "total" of the bet, return shall be made.

53.7.5. Even/odd total".
It must be determined whether "total" of the match/period (half match/quarter or full match) will be even or odd.

54. SEPAK TAKRAW

54.1. It is suggested to place bets on the winner of the match (set), overall "total" of the match (set), "handicap" in the match (set), who will be the first to score a certain number of points in the match (set).

54.2. "Handicap" and "total" are calculated according to the points in the match (set).

54.3. If the match did not start on time or was delayed (postponed) for any reason, then all bets remain valid until the end of this tournament.

54.4. If a participant or pairs of participants withdraw before the start of the match, all bets shall be returned.

54.5. If the match started, but was not completed for any reason, then those outcomes , which were clearly determined before the moment of its stop, are subject to calculation. All other bets shall be returned.

54.6. If one of the announced participants is replaced by another before the start of the match, bets on such an event shall be returned.

55. SNOOKER, BILLIARDS, POOL

55.1. If the match that started was not completed for any reason, then the Player who qualifies for the next round or who was awarded victory will be considered the winner. The match is considered to have taken place from the moment the first point is drawn. If the first point was not played, then the match is counted as not played.

55.2. Bets on the winner of the match. Bets on frames (parties), the outcome of which is unambiguously determined before the moment of its stop, are subject to calculation. All other bets shall be returned.

55.3. Bets on the winner of the "next draw". If the specified frame is not played, bets on it will be void.

55.4. "Handicap" and "total" are indicated in the frames (parties), unless otherwise specified in the line.

56. SQUASH

56.1. If a match is canceled (not started) due to withdrawal or disqualification of the Player, or for any other reason, then all bets on the match shall be returned.

56.2. If a match is rescheduled or postponed for any reason, all bets on the match will stand until the match is played, but not more than 25 hours after the scheduled time.

56.3. If one of the announced participants is replaced by another before the start of the match, all bets on such an event shall be returned.

56.4. The match is considered to have taken place from the moment the first point is drawn. If the first point was not played, then the match is counted as not played.

56.5. If the match started, but was interrupted in the first set and was not completed due to any reason of refusal, disqualification, only bets on the outcomes that were determined by the fact at the time of the match stop remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

56.6. In case of postponement or interruption of a match, all bets, except for bets whose outcome is unequivocally determined before the game is stopped (in case of interrupted matches), are calculated with odds of "1". If the match is interrupted due to injury or disqualification and as an outcome of this the participant who qualifies for the next round has been determined, advance bets remain valid.
Bets on outcomes in unplayed sets shall be returned.
In an interrupted set, overall "total" for the set is calculated according to the principle of the minimum possible-played "total" at the moment the match is stopped. Overall "total" for the match is calculated according to the principle of adding "totals" in the played sets with the addition of the minimum possible "total" played in not played out and unplayed sets at the time the match is stopped. "Handicap" for an interrupted (not played out) set and "handicap" for a match are calculated according to the same principle.

Example:

  • The match was suspended with a score of 8:5 in 4th set. Refusal of Player 2.
  • Player 1 - Player 2 2:1 (11:9, 12:14, 11:7, 8:5).
  • The minimum overall "total" per match = 80 points (64 in the played sets + 16 minimum possible-played points in 4th set).
  • The minimum "individual total" of Player 1 per match (ITG1) = 42.
  • The minimum "individual total" of Player 2 per match (ITG2) = 35.

Therefore, bets on outcomes are calculated as follows:

  • On the match:
    • "Match Winner": Victory of the Player 1 is a win, Victory of the Player 2 is a loss.
    • "Even/Odd Total" – bet return.
    • "Total": bets on a total number less than 80 are considered drawn. Bets on the number of total, which is more than 80, are considered not played and are subject to a return.
    • "Individual total" (I1): bets on number "ITH1", which is less than 42, are considered drawn. Bets on number "ITH1" that is greater than 42 are considered not played and are subject to a return.
    • "Individual total" (I2): bets on "ITG2" number, which is less than 35, are considered drawn. Bets on number "ITG2" that is more than 35 are considered not played and are subject to a return.
    • "Set Handicap": "-2.5/+ 2.5", "+ 1.5/-1.5", "+ 2.5/-2.5" are considered drawn; "-1.5/+1.5" - Return.
    • "Handicap". In this example, there are the following maximum possible handicaps in the match:
      1. 3:2 (11:9, 12:14, 11:7, 8:11, 11:0) - victory of the Player 1 with an advantage of 12 points;
      2. 2:3 (11:9, 12:14, 11:7, 8:11, 0:11) - victory of rge Player 2 with an advantage of 10 points.
    • Therefore, the handicap range from "-11.5/+ 11.5" to "+ 9.5/-9.5" is ambiguous and shall be returned.
    • All other handicaps not included in the aforementioned range are considered drawn.
  • For the interrupted (4th) set:
    • "Set winner" - return.
    • "Total": the minimum possible-played "total" at the moment the match is stopped is 16. Bets on the number of total, which is less than 16, are considered drawn. Bets on a number of “total” greater than 16 are considered void and shall be returned.
    • "Handicap": Uncertain handicaps range from "-5.5/+ 5.5" to "+ 2.5/-2.5" and shall be returned.
    • All other handicaps are considered drawn.
    • "Individual total" (I1): bets on number "ITH1" in the set, which is less than 8, are considered drawn. Bets on number "ITG1" in the set, which is more than 8, are considered unplayed and shall be returned.
    • "Individual total" (I2): bets on number "ITG2" in the set, which is less than 5, are considered drawn. Bets on number "ITG2" in the set, which is more than 5, are considered unplayed and shall be returned.

56.7. In squash matches, it is suggested to play with odds on:

  • Match:
    • “Match Winner” – victory in the match.
    • “Set Betting” - the exact score by sets in the match.
    • “Total” - total amount of points scored in the match.
    • “Individual total” - the sum of points scored in a match by a certain team.
    • “Set Handicap” - handicap by sets in the match.
    • “Handicap” - handicap by points in the match.
    • “Even / Odd Total” - even / odd for total amount of points scored in the match.
  • Set:
    • "Set Winner" - victory in the set.
    • "Total" - total amount of points scored in the set.
    • "Individual total" - the sum of points scored in a set by a certain tea
    • "Handicap" - handicap by points in the set.
    • "Even / Odd Total" - even / odd for total amount of points scored in the set.
    • "Race to n points" - who will be the first to score a certain number of points in a set.
    • "Who will score n point?" - Who wins a certain point in the set.
    • Lead After point - determination of the leader after the teams draw a certain number of points.

57. SWIMMING

57.1. The outcomes announced on the basis of official protocols and other official sources of information immediately after the actual end of the event are considered valid, and outcomes canceled later due to protests, doping controls or for other reasons are not taken into account.

57.2. In the game "Head to Head" (out of two proposed participants), the one who takes a higher place in the final protocol will be recognized as the best. If both participants did not make a single effective attempt or did not finish the competition, then the bet shall be returned. If both participants were eliminated at the previous stage, then the one who advanced to the higher stage will be recognized as the best. If this indicator is equal, the bet shall be returned.

57.3. Places of sportsmen are determined according to the official final protocol published immediately after the competition. Disqualified sportsmen and (or) teams that caused changes in the final protocol will not be taken into account by the Operator.

57.4. In "Multiple" and "System" it is forbidden to include interdependent events related to the race. If any interdependent events were included in "Multiple" or "System", then this bet shall be returned, even if the online system did not block this bet.

58. SYNCHRONIZED SWIMMING

58.1. The outcomes announced on the basis of official protocols and other official sources of information immediately after the actual end of the event are considered valid, and outcomes canceled later due to protests, doping controls or for other reasons are not taken into account.

58.2. In the game "Head to Head" (out of two proposed participants), the one who takes a higher place in the final protocol will be recognized as the best. If both participants did not make a single effective attempt or did not finish the competition, then the bet shall be returned. If both participants were crashed out during the previous stage, the one who advanced to the higher stage will be recognized as a better one. If this indicator is equal, the bet shall be returned .

58.3. Places of sportsmen are determined according to the official final protocol published immediately after the competition. Disqualified sportsmen and (or) teams that caused changes in the final protocol will not be taken into account by the Operator.

58.4. In "Multiple" and "System" it is forbidden to include interdependent events related to the race. If any interdependent events were included in "Multiple" or "System", then this bet shall be returned, even if the online-system did not block this bet.

59. TABLE TENNIS

59.1. If a match is cancelled (not started) due to withdrawal or disqualification of the Player, or for any other reason, then all bets on the match will be returned.

59.2. If a match is rescheduled or postponed for any reason, all bets on the match will stand until the match is played, but not more than 25 hours from the scheduled time.

59.3. If one of the announced participants is replaced by another before the start of the match, all bets on such an event shall be returned.

59.4. The match is considered to have taken place from the moment the first point is drawn. If the first point was not played, then the match is counted as not played.

59.5. If the match started, but was interrupted in the first set and was not completed due to any reason of refusal, disqualification, only the bets on the outcomes , which were determined by the fact at the time of the match stoppage, remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

59.6. If the match started, but was interrupted after completion of the first set, and was not completed due to any reason of refusal, disqualification, then bets on the winner of the match remain in force. Bets on actual outcomes at the time the match was stopped also stand. The remaining bets on undetermined (unplayed) outcomes shall be returned.
Bets on the outcomes in unplayed sets shall be returned.
In an interrupted set, overall "total" for the set is calculated according to the principle of the minimum possible-played "total" at the moment the match is stopped. "Overall total" for the match is calculated based on the principle of summing up "totals" in the played sets with the addition of the minimum possible "total" played in not played out and unplayed sets at the time the match is stopped. Handicap for an interrupted (unfinished) set and handicap for a match are calculated according to the same principle.

Example:

  • The match was suspended with a score of 8:5 in 4th set of a 5-set match. Refusal of Player 2.
  • Player 1 - Player 2 2:1 (11:9, 12:14, 11:7, 8:5).
  • The minimum overall "total" per match = 80 points (64 in the played sets + 16 minimum possible-played points in 4th set).
  • The minimum "individual total" of Player 1 per match (ITG1) = 42.
  • The minimum "individual total" of Player 2 per match (ITG2) = 35.

Therefore, bets on outcomes are calculated as follows:

  • On the match:
    • "Match Winner": Victory of the Player 1 is a win, Victory of the Player 2 is a loss.
    • "Even/Odd Total" – bet return.
    • "Set Betting": 3:0, 0:3, 1:3 - loss, 3:1, 3:2, 2:3 - return.
    • "Total": bets on a total number less than 80 are considered drawn. Bets on the number of total, which is more than 80, are considered not played and are subject to a return.
    • "Individual total" (I1): bets on number "ITH1", which is less than 42, are considered drawn. Bets on number "ITH1" that is greater than 42 are considered not played and are subject to a return.
    • "Individual total" (I2): bets on "ITG2" number, which is less than 35, are considered drawn. Bets on number "ITG2" that is more than 35 are considered not played and are subject to a return.
    • "Set Handicap": "-2.5/+ 2.5", "+ 1.5/-1.5", "+ 2.5/-2.5" are considered drawn; "-1.5/+1.5" - Return.
    • "Handicap". In this example, there are the following maximum possible handicaps in the match:
      1. 3:2 (11:9, 12:14, 11:7, 9:11, 11:0) - victory of the Player 1 with an advantage of 13 points;
      2. 2:3 (11:9, 12:14, 11:7, 8:11, 0:11) - victory of the Player 2 with an advantage of 10 points.
    • Therefore, the handicap range from "-12.5/+ 12.5" to "+ 9.5/-9.5" is ambiguous and shall be returned. All other handicaps not included in the aforementioned range are considered drawn.
  • For the interrupted (4th) set:
    • "Set winner" - return.
    • "Total": he minimum possible-played "total" at the moment the match is stopped is 16. Bets on the number of total, which is less than 16, are considered drawn. Bets on a number of “total” greater than 16 are considered void and shall be returned.
    • "Handicap": Handicaps with uncertain outcome range from "-5.5/+ 5.5" to "+ 2.5/-2.5" and shall be returned with “1” odds (return). All other handicaps are considered drawn.
    • "Individual total" (I1): bets on number "ITH1" in the set, which is less than 8, are considered drawn. Bets on number "ITG1" in the set, which is more than 8, are considered unplayed and shall be returned.
    • "Individual total" (I2): bets on number "ITG2" in the set, which is less than 5, are considered drawn. Bets on number "ITG2" in the set, which is more than 5, are considered unplayed and shall be returned.

59.7. The following betting positions are suggested in the matches of table tennis:

  • Match:
    • “Match Winner” – victory in the match.
    • “Sets Betting” - the exact score by sets in the match.
    • “Total” - total amount of points scored in the match.
    • “Individual total” - the sum of points scored in a match by a certain team.
    • “Set Handicap” - handicap by sets in the match.
    • “Handicap” - handicap by points in the match.
    • “Even / Odd Total” - even / odd for total amount of points scored in the match.
  • Set:
    • "Set winner" - victory in the set.
    • "Total" - total amount of points scored in the set.
    • "Individual total" - the sum of points scored in a set by a certain team.
    • "Handicap" - handicap by points in the set.
    • "Even / Odd Total" - even / odd for total amount of points scored in the set.
    • "Race to n points" - who will be the first to score a certain number of points in a set.
    • "Who will score n point?" - Who wins a certain point in the set.
    • "Lead After point" - determination of the leader after the teams draw a certain number of points.

60. TENNIS

60.1. If one of the declared participants is replaced by another before the start of the match, bets on such an event shall be returned (except for team competitions). In team competitions, if one or more participants are replaced for any reason, all bets remain valid.

60.2. The match is considered to have taken place from the moment the first point is drawn (if the first point has not been drawn, then the match is calculated as not having taken place).

60.3. Bets remain valid in the following cases:

  • changes to court coverings;
  • changes in venue;
  • replacing a closed court with an open court or vice versa.

60.4. Bets on "Tournament winner" are accepted taking into account obligatory participation of the player in this tournament. If the player withdraws from the tournament before the start of the first match of his series, winning odds for the game options for winning the tournament are equal to "1". If withdrawal or disqualification of a player occurs after the start of the first match of their series, all bets on winning the tournament will stand.

60.5. If in a tennis match one of the participants refuses to continue playing or is disqualified for any reason, then:

60.5.1. If a match was interrupted before the end of the first set, all bets on the winner of the set, match, group of markets for the match (Set score, Even/Odd, "Handicap by games", "Total games", "Individual total by games") and bets during the set, which have not yet been played by the fact that the match was stopped, shall be returned. All bets played up to the moment of interruption of the match by set are paid according to the odds played.

Example:

  • They played a match until two wins. All sets with a tie-break.
  • The match was suspended with a score of 4:3 in 1st set. Refusal of Player 1.
  • Player 1 - Player 2 0:0 (4:3).
  • The minimum overall "total" per match = 15 games (6:3, 6:0).
  • The minimum individual "total" of Player 1 per match (ITG1) = 4 games.
  • The minimum individual "total" of Player 2 per match (ITG2) = 3 games.

Based on this, bets on outcomes are calculated as follows:

On the match:

  • "Match Winner": Victory of the Player 1 is a return, Victory of the Player 2 is a return.
  • "Even/Odd Total" – bet return.
  • "Set Betting": 2:0, 2:1, 1:2, 0:2 - return
  • "Total": bets on a total number less than 15 are considered drawn. Bets on the number of total, which is more than 15, are considered not played and shall be returned.
  • "Individual total" (I1): bets on number "ITH1", which is less than 4, are considered drawn. Bets on number "ITH1" that is greater than 4 are considered not played and are subject to a return.
  • "Individual total" (I2): bets on "ITG2" number, which is less than 3, are considered drawn. Bets on number "ITG2" that is more than 3 are considered not played and shall be returned
  • "Set Handicap": -1.5 / +1.5", "+ 1.5 / -1.5"- Return.
  • "Handicap". In this example, there are the following maximum possible handicaps in the match:
    • 2:1 (6:7, 6:0, 6:0) - victory of Player 1 with an advantage of 11 games;
    • 1:2 (7:6, 0:6, 0:6) - victory of Player 2 with an advantage of 11 games./li>
  • Based on this, the handicap range from "-10.5/+ 10.5" to "+ 10.5/-10.5" is ambiguous and shall be returned. All other handicaps not included in the aforementioned range are considered drawn.

On the interrupted (1-st) set:

  • "Set winner" - return.
  • "Total": the minimum possible-played "total" at the moment the match is stopped is 9 (6-3). Bets on the number of total, which is less than 9, are considered drawn. Bets on a number of “total” greater than 9 are considered void and shall be returned.
  • "Handicap": in this example, there are the following maximum possible scores in the set:
    • 6:3 - victory of Player 1 with an advantage of 3 games;
    • 4:6 - victory of Player 2 with an advantage of 2 games.
  • Based on this, the handicap range from "-2.5/+ 2.5" to "+ 1.5 / -1.5" is ambiguous (with an uncertain outcome) and shall be returned. All other handicaps are considered drawn.
  • "Individual total" (I1): bets on number "ITH1" in the set, which is less than 4, are considered drawn. Bets on number "ITG1" in the set, which is more than 4, are considered unplayed and shall be returned.
  • "Individual total" (I2): bets on number "ITG2" in the set, which is less than 3, are considered drawn. Bets on number "ITG2" in the set, which is more than 3, are considered unplayed and shall be returned.
  • "Set Score": bets on outcomes that are determined (6-0; 6-1; 6-2; 0-6; 1-6; 2-6; 3-6) - drawn. Bets on undetermined outcomes at the time of stoppage of the match shall be returned.

60.5.2. If the match was interrupted after the first set, the bets on the winner of the match remain valid.
All bets on the first set are considered to have been played before the match was stopped and are settled according to the rules; bets on the second set and on the group of markets for the match are calculated according to the fact.
The winner of the match is the player who qualified for the next round.

Example:

  • A match was played until two victories. All sets with a tie-break.
  • The match was suspended with a score of 4:4 in 2nd set. Refusal of Player 1.
  • Player 1 - Player 2 1:0 (7:6, 4:4).
  • Minimum overall "total" per match = 23 games (7:6, 6:4).
  • The minimum "individual total" of Player 1 per match (ITG1) = 11 games.
  • The minimum "individual total" of Player 2 per match (ITG2) = 10 games.

Based on this, bets on outcomes are calculated as follows:

  • On the match:
    • "Match Winner": Victory of the Player 1 is a loss, Victory of the Player 2 is a victory.
    • "Even/Odd Total" - bet return.
    • "Set Betting": 0:2 - loss, 2:0, 2:1, 1:2- return.
    • "Total": bets on a total number less than 23 are considered drawn. Bets on the number of total, which is more than 23, are considered not played and are subject to a return.
    • "Individual total" (I1): bets on number "ITH1", which is less than 11, are considered drawn. Bets on number "ITH1" that is greater than 11 are considered not played and are subject to a return.
    • "Individual total" (I2): bets on "ITG2" number, which is less than 10, are considered drawn. Bets on number "ITG2" that is more than 10 are considered not played and are subject to a return.
    • "Set Handicap": "+ 1,5 / -1,5" are considered drawn; "-1.5/+1.5" - return.
    • "Handicap". In this example, there are the following maximum possible handicaps in the match:
      • 2:1 (7:6, 6:7, 6:0) - victory of Player 1 with an advantage of 6 games;
      • 1:2 (7:6, 4:6, 0:6) - victory of Player 2 with an advantage of 7 games.
    • Based on this, the handicap range from "-5.5/+ 5.5" to "+ 6.5/-6.5" is ambiguous and shall be returned. All other handicaps not included in the above range are considered drawn.
  • On the interrupted (2nd) set:
    • "Set winner" - return.
    • "Total": the minimum possible-played "total" at the moment the match is stopped is 9 (6-3). Bets on the number of total, which is less than 10, are considered drawn. Bets on a number of “total” greater than 10 are considered void and shall be retu
    • "Handicap": in this example, there are the following maximum possible scores in the set:
      • 6:4 - victory of Player 1 with an advantage of 2 games;
      • 4:6 - victory of Player 2 with an advantage of 2 games.
    • Based on this, the handicap range from "-1.5/+1.5" to "+ 1.5/-1.5" is ambiguous (with an uncertain outcome) and shall be returned. All other handicaps are considered drawn.
    • "Individual total" (I1): bets on number "ITH1" in the set, which is less than 4, are considered drawn. Bets on number "ITG1" in the set, which is more than 4, are considered unplayed and shall be returned.
    • "Individual total" (I2): bets on number "ITG2" in the set, which is less than 4, are considered drawn. Bets on number "ITG2" in the set, which is more than 4, are considered unplayed and shall be returned.
    • "Set Score": bets on outcomes that are determined (6-0; 6-1; 6-2; 6-3; 0-6; 1-6; 2-6; 3-6) - drawn. Bets on undetermined outcomes at the time of stopping the match shall be returned.

60.5.3. Pre-match markets in case of disqualification or refusal of the player:

  • are calculated in accordance with clauses 60.5.1. and 60.5.2;
  • markets "Total set balls in 1st set", "Tie-break in the set", "Total set balls in 2nd set", "Tie-break in the match", "Total aces", "Total double faults", "Total match points", "First double fault", "First break in the match", "First ace" are calculated according to the fact of the event; if the event is not determined, the bets shall be returned.
  • markets "Percentage of 1st serve", "Average speed of 1st serve km/h", "Average speed of 2nd serve km/h", "Victory in the match from the opponent's match ball", "Percentage of winning 1- 1st serve" and "2nd serve winning percentage" are returnable.

60.6. In the event of a change in the format of the match (number of sets played), bets on the following outcomes : victory in the match, victory in the set and unambiguously determined outcomes per set remain valid and are settled based on the outcome of the match. Calculation of bets on other outcomes are calculated with "1" odds.
In case of change of set format (to Fast4 or vice versa), bets on the following outcomes : win in the match, win in the set, score by sets, "set total", "set handicap" and unambiguously defined outcomes related to taking of the game by the player, remain valid and are settled on the basis of the match outcome. Calculation of bets on other outcomes are calculated with "1" odds.

60.7. In double matches, if the composition of the pairs is specified, then if at least one of the members of the pair is replaced, the winning odd for bets will be equal to "1"; if the composition is not indicated, the bets remain valid.

60.8. "Super tie-break" is considered a set consisting of one game.

60.9. In "Multiple" and "System" it is forbidden to include different events of the same match, even if they are not directly interdependent. If any events related to this match were included in "Multiple" or "System", then this bet is subject to a return, even if the online-system bets did not block this bet.

60.10. If the match is interrupted, not completed on the same day and postponed, the bets on it remain valid until the end of the tournament in which this match was held, until the match is completed or one of the participants refuses.
The exception is exhibition or friendly matches in tournaments where there is no tournament bracket or table and the official website of the tournament does not indicate that the match will be played in the coming days. For such matches, calculation will be carried out according to the score at the time of stopping the match.

60.11. All outcomes of the matches, as well as all statistical data, are taken from the official websites of the tournaments.

60.12. The following betting positions are offered in tennis matches:

  • "Match winner" - Money Line of the player in the match.
  • "Set Betting" - the exact score by sets in the match.
  • "Set Winner" - a Money Line of the player in the set.
  • "Tiebreak in set" - tie-break: yes/no. It is necessary to guess whether there will be a tie-break in this set or not.
  • "Tie Break in Match" - tie-break: yes/no. It is necessary to guess whether there will be a tie-break in this match or not.
  • "Total Games Odd / Even" - even/odd for the total amount of games in a match or in a set.
  • "Games Handicap" - total difference of games in a match or in a set
  • "Total Games" - total amount of games in a match or in a set.
  • "Player total games" - the sum of games in a match or in a set of a certain player.
  • "Total aces" - total number of serves on departure (aces).
  • "Total double faults" - total number of double faults.
  • "Total of match points" - total number of match balls in the match.
  • "Total of setball in the set" - total number of set balls in the set.
  • "Percentage of 1st serve" it is suggested to guess the percentage of the first serve of the tennis player. Bets are calculated according to the outcomes of the official ATP and WTA sites, as well as sites where the information is rounded to one.
  • Example:
    • 64.35 will be 64 when rounded.
    • 80.5 will be 81 when rounded.
  • "The maximum service speed - km/h" - maximum feed speed.
  • "The match will be won by an Ace"  - victory in the match by an ace.
  • "First double fault" - which player will make the first double fault.
  • "First break in the match" - which player will make the first break in the match.
  • "First ace" - which player will make the first ace in the match.
  • "Average speed of 1st serve km/h" - average speed of the first service in km/h.
  • "Average speed of 2nd serve km/h" - average speed of the second service in km/h.
  • "First service?" - Who will serve first in the match.
  • "Victory in a matchball with an opponent match points" - victory in a matchball match of the opponent.
  • "Winning percentage 1st service" - percentage of winning the ball from the first service. It is suggested to guess the percentage of completion of the first serve by a tennis play
  • "Winning percentage 2nd serve" - percentage of winning the ball from the second serve.
  • "Who will win the game?" - Victory in the game. In this bet, it is proposed to determine which of the sportsmen will win the game.
  • "Will Game go to deuce" - will 40-40 score be in the game.
  • "Correct Score nth game" - the exact score of the game.
  • "Will win nth game?" - who will be the first to score a certain number of games in the set.
  • "Set Score" - the exact score of the set by games.
  • "Tie-break winner" - winner of the tie-break.
  • "Tie-break score" – the exact score on tie-break.
  • "Tiebreak Even/Odd" - whether there will be even/odd points in the tie-break.
  • "The first point of the match: Ace or Double fault?" - what will come first in the match: ace or double fault?
  • "The first point of the match: Ace?" - whether the first point of the match will be an ace.
  • "The first point of the match: Double fault?" - whether the first point of the match will be a double fault?
  • "1st point Winner”- Who wins the first point of the match.
  • "1st Game Total points" - the total amount of points in the 1st game.
  • "Race to n points” - who will be the first to score a certain number of points in the match.
  • "The first match point: won on the 1st serve?"- whether the first point in the match will be won on the first serve.
  • "Individual total score in the 1st game" - the certain player’s sum of points in the 1st game.
  • "A Break will come before a Double Fault" whether a break will be earlier than a double fault.
  • "A Break will come before an Ace" - whether a break will be earlier than an ace.
  • "An Ace will come before a Double Fault" - whether an ace will be earlier than a double fault.
  • "A Break will come before a Double Fault" - whether a specific player’s break will be earlier than a double fault.
  • "A Break will come before an Ace" - whether a specific player’s break will be earlier than an ace.
  • "An Ace will come before a Double Fault" - whether a specific player’s ace will be earlier than a double fault.
  • "More double faults than aces" - a number of double faults is higher than a number of aces.
  • "Medical Time Out During Match" - Any player will take a medical time out during the match.
  • "Player wins his/her serve from 0-40" - Any player wins his/her serve while losing 0-40.
  • "Player loses his/her serve from 40-0" - Any player loses his/her serve while winning 40-0.
  • "Player pulls out or will be disqualified during the match" - any player cannot finish the match or will be disqualified.
  • "Player losing the game with zero scoring" - any player loses his/her serve without scoring a single point.
  • Total lob shots of - the certain player’s total number of lob shots.
  • “Total lob shots of Player” - the certain player’s total number of drop shots.
  • “Total drop shots of Player” - the certain player’s total number of volley shots.
  • “Total volley shots of Player” - the certain player’s total number of passing shots.
  • “Total overhead shots of Player” - the certain player’s total number of overhead shots.
  • “Total unforced errors of Player” - the certain player’s total number of unforced errors.
  • “Total winners of Player” - the certain player’s total number of winners.
  • “Total backhand winners of Player” - the certain player’s total number of backhand winners.
  • “Total forehand winners of Player” - the certain player’s total number of forehand winners.
  • "Match duration in minutes" - the total duration of the match in minutes.
  • "Duration of the 1st set in minutes" - the total duration of the 1st set in minutes.
  • "The longest game (total of points)" – the total number of points in the longest game.
  • "The longest game (total minutes)" - the total number of minutes in the longest game.
  • "The match will end with a double fault" - whether the last point in the match will be a double fault.
  • "The winner will kneel immediately after winning the last point" - will the winner of the match kneel immediately after winning the last point.
  • "The winner will lie on the court immediately after winning the last point" - will the winner of the match lie on the court immediately after winning the last point.
  • "The game will be won by 4 aces in a row" - whether there will be 4 aces in a row in any game.
  • "A player will take a medical timeout and win the match" - during the match, any player will take a medical timeout and win the match.
  • "A player breaks the racket" - during the match, any player breaks the racket
  • "Two aces in a row in the same game" - whether there will be 2 aces in a row in any game.
  • "A second serve ace" - will either player have an ace on the second serve.
  • "Two double faults in a row in the same game" - whether there will be 2 double faults in a row in any game.
  • "The number of breaks in the match" - the total number of breaks in the match.
  • "Who will make more breaks" - which of the players will make more breaks in the match, or it will be a draw.
  • "The number of ’s breaks in the match" - the total number of breaks in the match of a certain player.
  • "2 breaks in a row" - whether there will be 2 breaks in a match in a row.
  • "The number of breaks in the 1st set" - the total number of breaks in the 1st set.
  • "Who will make the 1st break in the 1st set" - the 1st break in the 1st set will be made by a certain player or no one.
  • "The number of ’s breaks in the 1st set" - the total number of breaks in the 1st set of a certain player.
  • "The first player to earn a break point" - which of the players will be the first to earn a break point.
  • “Wins his/her first breakpoint” - whether a certain player wins his/her first breakpoint.
  • "Total games won on own serve with a score of 40:0" – the total number of games won on own serve with a score of 40:0.
  • "Total games won on own serve with a score of 40:15" - the total number of games won on own serve with a score of 40:15.
  • "Total games won on own serve with a score of 40:30" - the total number of games won on own serve with a score of 40:30.
  • "Total games won on own serve with a score of 40:40" - the total number of games won on own serve with a score of 40:40.
  • "Total games of won on own serve with a score of 40:0" - the total number of games won on own serve with a score of 40:0 of a certain player.
  • "Total games of won on own serve with a score of 40:15" - the total number of games won on own serve with a score of 40:15 of a certain player.
  • "Total games of won on own serve with a score of 40:30" - the total number of games won on own serve with a score of 40:30 of a certain player.
  • "Total games of won on own serve with a score of 40:40" - the total number of games won on own serve with a score of 40:40 of a certain player.
  • "Score after the first two games" - the exact score after the first 2 games.
  • "Who will make more aces" - which of the players will make more aces in the match, or it will be a draw.
  • "Who will make more double faults" - which of the players will make more double faults in the match, or it will be a draw.

61. VOLLEYBALL

61.1. If a match is cancelled (not started) due to withdrawal or disqualification of a team, or for any other reason, then all bets on the match are subject to a return.

61.2. If a match is rescheduled or postponed for any reason, all bets on the match will stand until the match is played, but not more than 25 hours from the scheduled time.

61.3. The match is considered to have taken place from the moment the first point is drawn (if the first point has not been drawn, then the match is calculated as not having taken place).

61.4. If the match started, but was interrupted in the first set and was not completed due to any reason of refusal, disqualification, only bets on the outcomes that were determined by the fact at the time of stopping the match remain valid. The remaining bets on undetermined (unplayed) outcomes shall be returned.

61.5. If a match started, but was interrupted after the completion of the first set and was not completed due to any reason of refusal, disqualification, then bets on the winner of the match remain valid. Bets on the actual outcomes at the time the match was stopped also stand. The remaining bets on undetermined (unplayed) outcomes shall be returned.

61.6. Bets on outcomes in unplayed sets shall be returned.

61.7. In the interrupted set, overall "total" for the set is calculated according to the principle of the minimum possible-played "total" at the moment the match is stopped. Overall "total" for the match is calculated based on the principle of adding "totals" in the played sets and adding the minimum possible "total" played at the time the match is stopped in the unplayed set. Handicap for an interrupted (unfinished) set and handicap for a match are calculated according to the same principle.

Example:

  • The match is suspended with a score of 15:17 in 2nd set. Refusal of Team 2.
  • Team 1 - Team 2 1:0 (25:20, 15:17).
  • Minimum overall "total" per match = 112 points (45 in played sets + 67 minimum possible-played points in not played out and unplayed sets) (25:20, 25:17, 25:0).
  • The minimum "individual total of Team 1" per match (ITK1) = 40.
  • The minimum "individual total of Team 2" per match (ITK2) = 37.
  • Therefore, bets on the outcomes are calculated as follows:
    • On the match
      • "Match Winner": Victory of Team 1 - win, Victory of Team 2 - loss.
      • "Set Betting": 0:3 - loss, 1:3, 2:3, 3:0, 3:1, 3:2 - bet return.
      • "Total":Bets on a "total" number that is less than 112 are considered drawn. Bets on the number of total, which is greater than 112, are considered not played and are subject to a return.
      • "Individual total" (K1): bets on "ITK1" number, which is less than 40, are considered drawn. Bets on number "ITK1" that is more than 40 are considered unplayed and subject to a return.
      • "Individual total" (K2): bets on "ITK2" number, which is less than 37, are considered drawn. Bets on number "ITK2" greater than 37 are considered unplayed and subject to a return.
      • "Set Handicap": "+ 2.5 / -2.5" - are considered drawn, all others are undefined and subject to return.
      • "Handicap". In this example, there are the following maximum possible handicaps in the match:
        1. 3:1 (25:20, 23:25, 25:0, 25:0) - victory of Team 1 with an advantage of 53 points;
        2. 2:3 (25:20, 25:23, 0:25, 0:25, 0:15) - victory of Team 2 with an advantage of 58 points.
      • Therefore, the handicap range from "-52.5 / + 52.5" to "+ 57.5 / -57.5" is ambiguous and subject to return. All other handicaps not included in the aforementioned range are considered drawn.
    • On the interrupted (2nd) set:
      • "Set winner": - return
      • "Total": the minimum possible "total" played at the time of stopping the match is 40. Bets on "total" number, which is less than 40, are considered drawn. Bets on "total" number greater than 40 are considered void and shall be returned
      • "Handicap". In this example, there are the following maximum possible accounts in the set:
        • 25:17 - victory of Team 1 with an advantage of 8 points;
        • 15:25 - victory of Team 2 with an advantage of 10 points.
      • Therefore, the handicap range from "-7.5 / + 7.5" to "+ 9.5 / -9.5" is ambiguous (with an uncertain outcome) and shall be returned. All other handicaps are considered drawn.
      • "Individual total" (K1): bets on number of "ITK1" in the set, which is less than 15, are considered drawn. Bets on number "ITK1" in the set, which is more than 15, are considered unplayed and shall be returned.
      • "Individual Total" (K2): bets on "ITK2" number in the set, which is less than 17, are considered drawn. Bets on number "ITK2" in the set, which is more than 17, are considered unplayed and shall be returned.
      • "Set Score": bets on outcomes that are determined (for example, 25:16) are played. Bets on undetermined outcomes at the time of stopping the match shall be returned.
      • "Winning Margin" - bets on outcomes that are determined (for example, Team 1 will win by a margin of 12 or more points) - played. Bets on undetermined outcomes at the time of stopping the match shall be returned.

61.8. If "Golden Set" is played in the match (according to the regulations of individual tournaments), the golden set is not taken into account when calculating bets on this match. The golden set affects only calculation of bets for to qualify to the next round and determination of the winner of a particular round/tournament.

61.9. The following betting positions are offered in volleyball matches:

  • Match:
    • “Match Winner” – victory in the match.
    • “Set Betting” - the exact score by sets in the match.
    • “Total” - total amount of points scored in the match.
    • “Individual total” - the sum of points scored in the match by a certain team.
    • “Sets Handicap” - handicap by sets in the match.
    • “Handicap” - handicap by points in the match.
    • “Even / Odd Total” - even / odd for total amount of points scored in the match.
  • Set:
    • "Set winner" - victory in the set.
    • "Total" - total amount of points scored in the set.
    • "Individual total" - the sum of points scored in a set by a certain team.
    • "Handicap" - handicap by points in the set.
    • "Even / Odd Total" - even / odd for total amount of points scored in the set.
    • "Race to n points" - who will be the first to score a certain number of points in a set.
    • "Who will score n point?" - Who wins a certain point in the set
    • "Set Score" - exact score by points in the set.
    • "Winning Margin" win of the winner of the set with a certain difference in points.
    • "Lead After point" - determination of the leader after the teams draw a certain number of points.

61.10. The following options are offered for betting on the result of a specified interval of a certain set.

There are 5 intervals in 1st-4th sets, 3 intervals in the 5th set.

61.10.1. Types of intervals:

  • 1st interval – lasts from the beginning of the set till any team scores 5 points in the set;
  • 2nd interval – lasts from the next rally after the end of the 1st interval and till any team scores 10 points in the set;
  • 3rd interval - lasts from the next rally after the end of the 2nd interval and till any team scores 15 points in the set;
  • 4th interval - lasts from the next rally after the end of the 3rd interval and till any team scores 20 points in the
  • 5th interval - lasts from the next rally after the end of the 4th interval and till any team scores 25 points in the set.

61.10.2. Each interval starts with a score of 0:0.

61.10.3. An interval is considered to have taken place if all rallies of the specified interval have been completed.

61.10.4. Bets on results in unrallied intervals shall be return

61.11. The following betting options are offered for the interval periods:

  • Victory - victory in the interval period;
  • Total - the total amount of points scored in the interval perio
  • Individual total - the sum of points scored in the interval period by a certain tea
  • Handicap - points handicap in the interval period;
  • Exact score - exact score in the interval period.

61.12. Players are suggested to match the result based on the following statistical data: aces, service errors, blocks.

61.12.1. Ace is a serve in which:

  • - the ball landed in the opponent's half without contact with players of the host team;
  • - the ball goes off after contact with only one player of the host team;
  • - after ball contact with a second player, the ball does not fly towards the opponent and shall be off.

61.12.2. A block is a successful action in which a team won a rally due to a rebound from a set block.

61.12.3. A serve error is a serve in which:

  • the player entered his/her own half of the court after throwing the ball and before hitting the ball;
  • the ball did not fly into the opponent's half;
  • the ball flew outside the opponent's half without contact with players of the host team.

61.12.4. The calculation of the number of aces, serve errors and blocks is based on data taken from official sources.

61.13. The following betting options are offered in volleyball statistics events.

61.13.1. Set Winner - victory in the set by the number of the specified statistical indicators

61.13.2. Total  - the total amount of statistical indicators.

61.13.3. Individual total - the sum of statistical indicators achieved by a certain team.

61.13.4. Handicap - handicap according to statistical indicators in the set.

62. WINTER SPORTS

62.1. Bets are offered on the winner of competition, race, heat, discipline, attempt, etc. At the same time, the winner is the participant who took the first place in the final protocol. If the participant did not start the competition, race, heat, discipline, attempt, etc., the bets shall be returned.

62.2. "Head to Head". In the proposed pairs, it is necessary to name the participant who will perform better. At the same time, the best participant is considered to be the one who took the highest place in the final protocol. If both participants did not make a single effective attempt and (or) did not finish the competition, race due to disqualification, the bet shall be returned. If both participants are eliminated at an early stage, then the one with the higher outcome will be recognized as the best. In case of equal distribution of this indicator, all bets shall be returned, and "Multiple" and "System" are excluded. If both participants were eliminated at different stages, then the one who entered the later stage will be recognized as the best, regardless of the outcome in it.

62.3. Places of sportsmen are determined by the official final report published immediately after the end of the competition, race, heat, discipline, attempt, etc. Changes in the protocol of the competition, related to the disqualification of sportsmen who were disqualified after the competition, race, heat, discipline, attempt, etc., are not taken into account.

62.4. In biathlon, a game is offered for total number of misses of the participant ("total" of misses). If you hit "total", the bets shall be returned.

62.5. If a competition, heat, race, discipline, attempt, etc., is delayed or postponed for any reason, all bets will stand until the end of the tournament or stage in which it is scheduled to be held. If the competition, heat, race, discipline, attempt, etc., has been canceled and will not be held before the end of the tournament or stage, the bets will be re

62.6. If, after the stoppage, the event was resumed on another track (route), all bets made on this event, except for bets whose outcome was definitely determined before the stoppage of the race, shall be returned.

62.7. In the event of a change in the distance, number of rounds of the competition, as well as in the event of a change in the location of the competition, all bets on this event shall be returned.

63. CYBERSPORT

General conditions

63.1. General terms

  • 63.1.1. “Frag” – elimination of the opponen
  • 63.1.2. Denying – destruction of an allied tower.
  • 63.1.3. n – any number.
  • 63.1.4. Best of 1 (Bo1) - a series of games up to 1 victory.
  • 63.1.5. Best of 2 (Bo2) – a series of 2 games.
  • 63.1.6. Best of 3 (Bo3) – a series of games up to 2 victorie
  • 63.1.7. Best of 5 (Bo5) – a series of games up to 3 victories.
  • 63.1.8. Best of 7 (Bo7) – a series of games up to 4 victories.
  • 63.1.9. Best of 9 (Bo9) – a series of games up to 5 victorie

63.2. A match can consist of one or several maps/games. The number of maps/games depends on the regulations and stage of the tournament. In the case of 1 map/game (best of 1), teams play 1 map (game), victory on the map/game means victory in the match. If the regulations provide for a match with 2 or 3 wins in maps/games (best of 3; best of 5), the team must win 2 or 3 maps/games, respectively, to win. If the regulations provide for a match with a series of 2 maps/games (best of 2), a draw is possible.

63.3. Bets are accepted for the match and its phases. There is no time limit, bets are accepted until the victory of one of the teams in the match and/or map/game, if the format of the match and/or map/game does not involve a draw.

63.4. During the game pauses are possible due to technical problems in the match.

63.5. In case of postponement of the game for 25 hours or more due to technical problems, as well as if the event was interrupted and will not be finished, all bets, except bets, the outcome of which is clearly determined before the event is stopped, are calculated with odds of "1".

63.6. When taking bets on "Match Winner", bets are registered on which team will win the entire series of cards / games.

63.7. When accepting game options on "Winner of "n" map/game", the bet is accepted on which team will win "n" map/game. To win the map in League of Legends, Dota 2, it is necessary to destroy the main structure in the enemy's base, while the score for "Frags" can be in favor of the losing team. Also, the team has the option to surrender early, which equates to defeat on the current map.

63.8. When accepting game options for "total frags", the pair is accepted for total amount of "frags" on the map/game without taking into account elimination from neutral creatures. It is also possible to accept bets on total "total frags" in the match. With game options on "frags handicap", the bet is accepted on the difference between "frags" of team 1 and team 2 on the map/game, it is also possible to accept a bet on the overall "frags handicap" in the match.
Example: "Up to 2 wins" format match. First map/game: team 1 made 27 "Frags" and team 2 made 21 Frags, "total frags" per map/game is 27 + 21 = 48, and "frag handicap" is 27-21 = 6 for team 2 Second map/game: team 1 made 25 "frags" and team 2 made 10 Frags, "total Frags" per map/game is 25 + 10 = 35, and "frag handicap" is 25-10 = 15 per team 2. Overall "total of frags" per match is 83, and total "handicap by Frags" per match is 21 for team 2.

63.9. When betting on "total maps/games", the bet is accepted on the total amount of maps/games in the event, when betting on "handicap by maps/games" - on the difference between the number of games/maps won by team 1 and team 2.
Example: In a match of the format "To 2 wins", team 1 won 2 maps/games and team 2 did not win any maps/games. "Total Maps/Games" for this match will be 2 and "Handicap by Maps/Games" will be -2 for Team 1.

63.10. When accepting game options on "Which team will be the first to make a frag?" Game options are accepted on which team will make a "frag" on the map/game first. Only elimination by the opponent’s team is taken into account.

63.11. When accepting game options for "Which team will be the first to lose a tower?" Bets are accepted on which team will be the first to lose a tower on the map/game. Dota 2 has the option of denying your towers: denying your tower is equivalent to losing it to your team. Bet acceptance on this position is possible in the following disciplines: Dota 2, League of Legend.

63.12. When accepting game options for "Map duration from X minutes to Y minutes", game options are accepted for how long the map/game will be. The position "Yes" means that duration of the map/game will be within the stated time, the position "No" means that duration of the map/game will go beyond the stated time. Duration of the map is determined by internal game timer. // Example: "Map duration 0 minutes to 40 minutes", the map lasted 40 minutes 01 seconds. This counts as 41 minutes of play and the winning position in this case will be "No". Acceptance of bets on this position is possible in the following disciplines: Dota 2, League of Legend.

63.13. In case of name change of the team due to the team leaving the organization, the team entering another organization or in the event of an official renaming, bets will remain valid. If the composition of team members changes (at least one player) when the name of the team is changed, bets shall be returned.

63.14. If a team receives a card advantage according to the format and rules of a particular tournament, then the team receiving such card is considered the winner of the card for the purpose of bet settlement. In Line, for the purpose of settling bets, the card count in a match always starts with 1st card, even if the team gains a one-card advantage.

63.15. If a match or map is replayed due to a loss of connection or non-player related technical issues, pre-match bets will take into account the replayed match or map according to the official outcomes (unless the replay started later than 25 hours from the scheduled time). All bets in "Live" on such a match or card will be void, unless the outcome is already determined, and the lost match or card will be considered a separate event.

64. FAST FOOTBALL

64.1. The rules and concept of fast football tournaments are determined by the leagues that host the tournaments.

64.2. The winner of the match is determined within the regular time.

64.3. For play-off matches, a 'to qualify' market (qualification for the next round) is available for betting.

64.4. If the match was canceled (not started) due to the refusal or disqualification of a team or for any other reason, all match bets shall be returned.

64.5. If a match has started, but has been interrupted and has not been renewed for any reason within 6 hours, only bets on the results that have been determined as of match stopping will remain in force. The remaining bets on undetermined (unplayed) results shall be returned.
A match is also considered interrupted if such a status of the match is announced on the official resource of the tournament.

64.6. Bet option on one of the teams’ money-line, draw or no draw, no loss and handicap are offered.

64.7. Bets on the total number of goals scored (total). If the total is matched, the bet will be returned.

64.8. In individual total bets, only goals scored against the opposing team are taken into account.

64.9. Score of the match. Players are suggested to predict the score of the match. «Multiple» and «System» do not allow to take more than one score of a fast football match.

64.10. Time Match. Players are suggested to predict the result of the first half and the entire football match. In the line, the initial letters are used to indicate these results: V - for victory, and D – for draw, while the first position shows the result of the first half, and the second position - the result of the entire match. «Multiple» and «System» do not allow taking more than one time match result.

64.11. Which team will score the next goal. Players are suggested to predict which of the teams will score the next goal. If a team scores an own goal, it is considered that the goal was scored by the opposing team. If there was no next goal, “No Goal” is considered as the winning option.

64.12. Game options can be accepted in a series of post-match penalty shootouts. A series of post-match penalty shootouts is a method used to determine the winner of a match that ended in a draw, when the competition regulations do not allow a draw in this match.

64.13. In the series of post-match penalty shootouts, betting options on the following event results are offered:

  • Passing or Winner of the Tournament (team 1 / team 2);
  • Total Penalty Shootouts (more / less) - predicted total number (sum) of post-match shootout attempts of both teams;
  • Result of the last penalty shootout (scored / missed) - whether the last penalty shootout in the series will be scored or not;
  • The last penalty shootout will be heat by (team 1 / team 2);
  • The number of penalty shootouts - the exact number of hitting attempts in the series of post-match penalty shootouts;
  • Nth shootout in the penalty shootout series - the method of hitting the shootout number (sequential shootout number), (scored, goal post, wide of goal, ball turned away by the goalkeeper) - indicates the shootout number in the series of any team and the method of its hitting.
  • Nth shootout in the penalty shootout series - the method of hitting the shootout number (sequential shootout number), (scored, goal post, wide of goal, ball turned away by the goalkeeper) - indicates the shootout number in the series of any team and the method of its hitting.

64.14. In case software failures in the acceptance of bets (obvious errors in odds, inconsistency of odds for different options, etc.) and in case of other arguments confirming the incorrectness of a bet, the Operator has the right to declare these bets invalid.

65. BETTING, GAMBLING AND GAMING TERMS

65.1. The betting, gambling and gaming industry uses a wide range of expressions. If You have any doubts about the meaning of any term outlined herein, You should:

65.1.1. Research its meaning in relation to the specific event or game You are betting, gambling or gaming on;

65.1.2. If doubts persist, reach out to [email protected] for clarification; and

65.1.3. Refrain from placing any bets or engaging in gambling, gaming or betting activity until You fully understand their terms to Your satisfaction. We cannot be held responsible for any bets or gambling, gaming, betting activities You undertake through our Services if You do so without fully understanding their terms and these Terms of Use.

66. ALTERATION OF THE WEBSITE

66.1. We reserve the right to change or modify any Services (including pricing) offered on the Website at our sole discretion, at any time, to ensure the continued functioning of the Website. This will not affect any games or bets that are already in progress at the time of the changes. Occasionally, we may limit Your access to certain areas of the Website to perform maintenance or to modify any of the available Services.

67. THIRD PARTY SOFTWARE

67.1. To use the products available through our Services, You may need to download and install software provided by third-party sources onto Your Access Device (referred to as “Software”). This Software may encompass a variety of applications, including those for accessing device functionalities, our downloadable casino or poker products, as well as any promotional, marketing, and utility applications.

67.2. In such cases, You may be required to enter into a distinct agreement with the owner or licensor of the Software regarding Your usage (the “Third-Party Software Agreement”). If there is any conflict between the Terms of Use and the Third-Party Software Agreement, the Terms of Use will take precedence, specifically concerning Your relationship with the Operator.

67.3. It is Your obligation to ensure that any Software is downloaded in a way that is compatible with the configuration of Your Access Device. To clarify, we cannot be held responsible for any issues arising from improperly downloading the Software that negatively impacts the functioning of Your Access Device.

67.4. While the Services accessed through any application on Your Access Device are governed by the Terms of Use, the conditions for downloading or installing any application (“App”) will be determined by the agreement You enter into with the App supplier. However, if there are inconsistencies between the Terms of Use and such an agreement, the Terms of Use will prevail in relation to Your dealings with the Operator.

68. IT FAILURE

68.1. In the event of issues arising with the software or hardware utilized in delivering the Services, we will make the best effort to resolve the problem as quickly as possible. If such issues lead to an interruption of a game that cannot be resumed from the exact point it was halted without compromising Your experience, we will take reasonable measures to ensure fair treatment. This may include restoring the balance in Your account to the state it was in after the last bet or game recorded on our server, just before the issue occurred.

69. ERRORS OR OMISSIONS

69.1. There may be various situations in which we mistakenly accept a bet or wager or process a payment in error. Some examples of these situations include, but are not limited to:

69.1.1. Instances where we incorrectly state odds or terms of a bet or gaming wager due to apparent mistakes or omissions in entering data, setting up a market, or as a result of a technical malfunction;

69.1.2. Situations involving a “palpable error”, which occurs when:

69.1.2.1. bets are placed before an event occurs, and the prices or terms offered are significantly different from those generally available in the market; or

69.1.2.2. the prices or terms provided at the time a bet is placed are evidently incorrect based on the probability of the event occurring;

69.1.3. Scenarios where we continue to accept bets on a market that should have been suspended, including instances when the event is ongoing (except in cases of ‘in-running’ bets) or has already concluded (often referred to as ‘late bets’);

69.1.4. Cases where an error occurs due to the Prohibited Practice;

69.1.5. Instances in which we should not have accepted a bet, or have the authority to cancel or re-settle a bet according to the Betting Rules (e.g., due to “Related Contingencies”);

69.1.6. Errors made regarding the amount of winnings or returns issued to You, including those stemming from manual or automated input mistakes; or

69.1.7. Mistakes related to the amount of free bets or bonuses accredited to the Player’s Account.
These occurrences will be collectively referred to as “Errors”.

69.2. We reserve the right to:

69.2.1. Correct any Error concerning a placed bet and re-settle it at the correct price or terms that should have been available through the Operator (excluding any publishing error) at the time of the bet, with the bet treated as if it were made under the proper terms; or

69.2.2. If it is not feasible to correct and re-settle as described in 76.2.1., void the bet and return Your wager to Your Player’s Account; or

69.2.3. In cases where the Error is due to the Prohibited Practice, take the actions outlined in the Terms of Use.

69.3. Any Funds credited to Your Player’s Account or paid out to You as a result of an Error will be considered as held in trust for us, and You must promptly return them upon our request. In such instances, if there are funds in Your Player’s Account, we reserve the right to reclaim those amounts according to the Terms of Use. We commit to making reasonable efforts to detect Errors and notify You as soon as possible.

69.4. Neither we (including our employees or agents), nor our partners or suppliers, will be liable for any losses, including lost winnings, that arise from an Error made by us or by You.

69.5. You are required to notify us as soon as reasonably possible if You become aware of any Error with respect to any bet or wager You have placed. We reserve the right to declare null and void any bets that are subject to such an Error.

69.6. If You have placed subsequent bets or engaged in gambling, gaming, betting activities using Funds that were credited to Your Player’s Account or awarded to You due to an Error, we may cancel those bets and/or retain any winnings accrued from such amounts. If we have issued any payouts related to these bets or gambling, gaming, betting activities, those amounts will be considered held in trust for us, and You must return them immediately upon our request for repayment.

70. LIMITATION OF LIABILITY

70.1. Your use of and access to the Services is entirely at Your own risk and discretion. We are not responsible for any attempts made by You to utilize the Services in ways that were not intended by us.

70.2. The Services are offered on an “AS IS” basis without any express or implied warranties, conditions, commitments, or representations, whether statutory or otherwise. The Company specifically disclaims all implied terms, representations, conditions, and warranties, including those related to merchantability, satisfactory quality, and suitability for any specific purpose. The Company does not guarantee that: (i) the Website and Services will fulfil Your needs; (ii) the Website and Services will be free from infringing any third party’s intellectual property rights; (iii) the Website and the Services will operate without errors or interruptions; (iv) any defects on the Website and in the Services will be rectified; or (v) the Website or the Servers are virus-free.

70.3. We commit to delivering the Services with a reasonable level of skill and care, consistent with the descriptions provided in the Terms of Use. However, we do not offer any additional guarantees or warranties concerning the Services or any associated products or services, and we exclude all implied warranties to the fullest extent permitted by law. This includes implied warranties related to satisfactory quality and/or suitability for Your intended purpose. Specifically, we do not guarantee that the Website will always be available without interruptions or that it will be free from bugs, viruses, or other errors.

70.4. We (including our Group companies, affiliated companies, payment processors, partners, officers, directors, agents, and employees) will not be liable to You for any claims arising out of contract, tort (including negligence), or any other basis, related to:

70.4.1. Loss of Data;

70.4.2. Loss of Profits;

70.4.3. Loss of Revenue;

70.4.4. Loss of Business Opportunities;

70.4.5. Loss of or Damage to Goodwill or Reputation;

70.4.6. Business Interruption; or

70.4.7. Any indirect, special, or consequential losses or damages, even if we have been advised of the possibility of such losses, arising from the Terms of Use or any use of the Services by You.

71. BREACH OF THE TERMS OF USE

71.1. You agree to fully indemnify, defend, and protect us, along with our officers, directors, employees, agents, contractors, and suppliers, from any and all losses, costs, expenses, claims, demands, liabilities, and damages (including legal fees) that may arise, regardless of foreseeability, as a result of or in connection with:

71.1.1. Your access to and use of the Services, or that of anyone else utilizing Your username and password; and/or

71.1.2. Your violation of any terms or provisions set forth in the Terms of Use.

71.2. If You breach the Terms of Use, we may, at our discretion, notify You (using the Contact Details You provided) of the violation before suspending or terminating Your Account. This notification will require that You cease the relevant actions or omissions and/or rectify any mistakes on Your part, while informing You of our planned actions should You fail to comply. However, it is important to note that such notification is not a prerequisite for the suspension or termination of Your Account.

71.3. We reserve the right to deactivate any user identification code or password, whether it was created by You or assigned by us, at any time if we reasonably determine that You have not adhered to any of the provisions of the Terms of Use.

71.4. In addition to any other available remedies, if You violate any of the Terms of Use, we are entitled to withdraw any positive balance from Your Player’s Account to cover any amounts that may reasonably be claimed against You under the Terms of Use and/or in accordance with law.

72. INTELLECTUAL PROPERTY RIGHTS

72.1. All elements of the Website including design, text, graphics, music, audio, photographs, videos, their arrangement, software compilations, source code, and any other content incorporated into the Services are protected by copyright and other proprietary rights, either owned by us or used under license from third-party rights holders. Should any material within the Services be available for download or printing, it may only be downloaded to a single device and printed for Your personal, non-commercial use.

72.2. Your access to the Services does not confer to You any rights to any intellectual property owned by us or any third party. The only rights granted to You are a personal, non-exclusive, non-transferable license to use such intellectual property strictly for Your own personal, non-commercial purposes in accordance with the Terms of Use.

72.3. No rights are granted to You to use or reproduce any trademarks or logos displayed on the Website, except as expressly allowed under the Terms of Use.

72.4. You are prohibited from, and must not allow others to, copy, store, publish, rent, license, sell, distribute, modify, add to, delete, remove, or tamper with the Website or any part thereof. Furthermore, You may not disrupt or attempt to disrupt the Website in any manner, except when viewing or using it in compliance with the Terms of Use.

72.5. All intellectual property rights related to the name “CLAPS” along with the logos, designs, trademarks, and other distinctive branding elements of the Operator, as well as any content supplied by the Operator or third parties for use on the Website, are owned by the Operator or the relevant third party. You agree not to display or utilize these logos, designs, trademarks, or branding elements in any manner without obtaining prior written consent from the Company.

73. VIRUSES, HACKING AND OTHER OFFENCES

73.1. You are prohibited from:

73.1.1. compromising the integrity of the Website;

73.1.2. attempting to gain unauthorized access to the Website, its servers, or any server, computer, or database linked to it;

73.1.3. inundating the Website with excessive information, multiple submissions, or spam

73.1.4. intentionally or carelessly using any features that could disrupt the Website's functionality, such as deploying or spreading viruses, worms, trojans, logic bombs, or any other harmful materials;

73.1.5. interfering with, modifying, removing, or otherwise altering any information displayed on the Website;

73.1.6. launching attacks against the Website through denial-of-service or distributed denial-of-service methods. Any suspected violations will be reported to the appropriate law enforcement agencies, and we will cooperate with them by disclosing Your identity. Should such a breach occur, Your access to the Website will be revoked immediately.

73.2. We are not responsible for any loss or damage resulting from distributed denial-of-service attacks, viruses, or other harmful technology that may infect Your Access Device and related systems, software, data, or any proprietary materials as a result of Your use of the Website or any downloads from the Website or any linked websites.

74. YOUR PERSONAL INFORMATION

74.1. All information related to Your Player’s Account that we store is securely held and remains confidential, unless otherwise specified in the Terms of Use (which include, for clarity, the Privacy Policy).

74.2. We are obligated by law to adhere to data protection regulations concerning the use of Your personal information collected during Your use of our Services. We take our responsibilities regarding Your personal information very seriously.

74.3. In order to provide the Services, we need to collect certain details about You before You begin using them, which may include Your name, date of birth, and contact information, as well as Your marketing preferences (“Your Personal Information”).

74.4. By providing us with Your Personal Information, You give Your consent for us to process it in the frame of the provision of the Services to You, including any particularly sensitive information:

74.4.1. for reasons outlined in the Terms of Use (including the Privacy Policy); and

74.4.2. for other necessary purposes related to the operation of the Services, which may involve sharing Your information with our service providers, payment processors, employees, agents and/or other counterparties. This includes, for example but not limited, those providing postal, marketing, and customer service functions. We may also be required to disclose Your Personal Information to comply with legal or regulatory requirements.

74.5. We may keep copies of any communications You send to us (including emails) to ensure we have accurate records of information received from You.

75. COOKIE USAGE ON THE WEBSITE

75.1. The Website may utilize “cookies” to monitor Your Internet usage and enhance the Website’s functionality. A cookie is a small text file that is stored on Your Access Device when You visit the Website, enabling us to recognize You upon Your return. We implement cookies for various functions, including facilitating Your ability to stay logged in while You navigate between different sections of the Website to place bets or participate in games using Your Player’s Account. Additionally, we utilize cookies for analytical purposes to identify any technical issues our Сustomers may encounter, which helps us enhance their overall experience.

75.2. If You wish to refuse cookies or remove any that are already on Your Access Device, we suggest following the guidance for deleting current cookies and preventing future cookies on Your file management and web browser software. Please be aware that by removing or disabling our cookies, some areas or features of the Website may become inaccessible to You.

76. DISPUTES AND NOTICES

76.1. Any claims or disputes related to:

76.1.1. the acceptance or resolution of a bet placed using our Services must be filed within 2 weeks from the date of the initial transaction; and

76.1.2. a game You participated in using our Services must be submitted within two weeks following the date of the corresponding transaction or game.

76.2. If You would like to lodge a complaint concerning our Services, Your first step should be to contact us at [email protected] as soon as possible. Your complaint will be escalated within our Support team as needed until it is resolved

76.3. You acknowledge that the outcome of games played through our Services is determined by our random number generator, and You accept all game results. In the rare event of a discrepancy between the result displayed on Your screen and the result recorded on the game server operated by us, the result on the game server will take precedence. You further recognize that our records will be the final authority regarding the conditions and results of Your participation in any online gaming, gambling, betting activity.

76.4. When we need to reach You, we may use any of Your provided contact details. Notifications will be considered effectively delivered and received immediately after sending an email, after a direct phone conversation (including leaving a voicemail), or three days after mailing a letter. To confirm the delivery of any notice, it is sufficient to prove that a letter was properly addressed, stamped, and sent; for an email, it is adequate to show that it was sent to the specified email address listed in Your contact information at the time of dispatch.

76.5. If You do not receive a response to Your complaint or believe the issue remains unresolved, You have the option to escalate the matter to Anjouan Gaming’s Player Support.

77. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

77.1. We retain the right to transfer, assign, sublicense, or pledge the Terms of Use (referred to as an “assignment”), either in full or in part, to any party without notifying You, as long as the assignment is made under the same or more favourable terms for You.

77.2. You are not permitted to assign, sublicense, or transfer any of Your rights or obligations under the Terms of Use in any way.

78. EVENTS OUTSIDE OUR CONTROL

78.1. We will not be liable or responsible for any failure or delay in fulfilling our obligations under the Terms of Use if such failure or delay is due to circumstances beyond our reasonable control. This includes, but is not limited to, disruptions in telecommunications networks, power outages, failures of third-party equipment, fire, lightning, explosions, floods, severe weather, labour disputes or lockouts, terrorist acts, and actions by governments or other authorities (“Force Majeure Event”).

78.2. Our obligations will be considered suspended for the duration of the Force Majeure Event, and we will receive an extension of time to fulfil those obligations for that period. We will make reasonable efforts to resolve the Force Majeure Event or to identify alternative means by which we can fulfil our obligations despite its occurrence.

79. WAIVER

79.1. If we do not insist on the strict fulfilment of any of Your obligations or choose not to exercise any rights or remedies available to us, this will not be interpreted as a waiver of those rights or remedies, nor will it exempt You from meeting those obligations.

79.2. A waiver by us of any breach does not imply a waiver of any future breaches.

79.3. Any waiver of the provisions of the Terms of Use by us will only be effective if it is explicitly stated as a waiver and is communicated to You in writing as outlined in Section 76 (Disputes and Notices) above.

80. SEVERABILITY

80.1. If any provision of the Terms of Use is found by a competent authority to be invalid, unlawful, or unenforceable to any extent, that provision will be severed, and the remaining terms, conditions, and provisions will remain valid to the fullest extent permitted by law.

80.2. In such instances, the invalid or unenforceable provision shall be modified in a way that aligns with applicable law and closely reflects the original intent of the Operator.

81. ENTIRE AGREEMENT

81.1. The Terms of Use, along with any documents expressly referenced within them, constitute the complete agreement between You and us, replacing any prior agreements, understandings, or arrangements whether spoken or written between the parties (You and Company).

81.2. Both parties acknowledge that no reliance has been placed on any representations, commitments, or promises made by the other party, nor on anything implied from discussions or written exchanges, except as explicitly stated in the Terms of Use.

81.3. Neither party shall have recourse for any false statements made by the other before the date of this agreement, whether verbal or written, unless such statements were made fraudulently. The sole remedy for the other party will be for breach of contract, as outlined in the Terms of Use.

82. THIRD PARTY RIGHTS AND ASSET TRANSFER PROHIBITION

82.1. Unless expressly stated otherwise in these Terms of Use, no individual or entity that is not a party to these Terms has the right to enforce any of the provisions. You are explicitly prohibited from transferring any valuable assets of any kind to third parties. This includes, but is not limited to, the transfer of account ownership, winnings, deposits, bets, rights, and claims related to these assets, regardless of their legal or commercial nature. This prohibition encompasses, but is not limited to, actions such as encumbering, pledging, assigning, creating usufruct, trading, brokering, hypothecating, or gifting these assets, either individually or in collaboration with any third party, including but not limited to fiduciaries, individuals, companies, foundations, or associations, in any form or manner.

83. GOVERNING LAW AND JURISDICTION

83.1. These Terms of Use and any matters relating hereto shall be governed by and interpreted in accordance with the laws of the Autonomous Island of Anjouan, Union of Comoros.

83.2. You irrevocably agree that, unless otherwise stipulated below, the courts of the Autonomous Island of Anjouan shall have exclusive jurisdiction over any claims, disputes, or differences arising from or related to the Agreement. You irrevocably agree that the courts of the Autonomous Island of Anjouan shall have exclusive jurisdiction over any claims, disputes, or disagreements related to the Agreement and any matters arising from it. You also waive any right to challenge the jurisdiction of these courts, object to legal action being taken in these courts, or claim that the forum is inconvenient. However, this clause does not restrict our rights to initiate legal proceedings against You in any other court with appropriate jurisdiction, nor does it prevent us from pursuing legal action in multiple jurisdictions simultaneously or otherwise, as allowed by the applicable laws of those jurisdictions.

84. RESPONSIBLE GAMING/GAMBLING/BETTING

84.1. For Сustomers who wish to limit their gaming, gambling, betting activities, we offer a voluntary self-exclusion which can either bet defined or indefinite. This allows You to close Your Player’s Account or restrict Your ability to place bets or play games on the Website for a minimum period of 24 hours, or for a longer period. In the case of an indefinite self-exclusion, Your account will remain self-excluded for a minimum period of 24 hours, unless stated otherwise. If You wish to be excluded for a longer period, please contact our Customer Support team at [email protected] and clarify Your request.
In order to start the process of self-exclusion, You need to contact our Customer Support team via email at [email protected] regarding Your request for self-exclusion with an explained reason. If You wish to stop playing for other reasons, please consider taking a break (a cooling off period) or closing Your Account.
Your self-exclusion request must be sent to our Customer Support team from the email address linked to Your Player’s Account. You must also include Your Player ID and other personal details necessary to verify Your identity.
Once Your selected self-exclusion period has come to an end, Your Player’s Account will be automatically reopened.
For more detailed information, You can contact our Customer Support team at [email protected].

84.2. If You have concerns about Your gaming, gambling, betting habits, the following guidelines may be helpful:

84.2.1. Set limits on the amounts You are willing to wager or deposit.

84.2.2. Decide in advance how long You want each gambling session to last and keep an eye on the time.

84.2.3. Ensure that gambling does not interfere with Your daily responsibilities.

84.2.4. Stop playing and choose to self-exclude, or take a cooling off period, or close Your Account.

84.3. Please note that gambling is not recommended if You are recovering from any form of dependency or if You are under the influence of alcohol or any other substances, including certain prescription medications.

84.4. Remember that gambling should be seen as a form of entertainment, not as a way to earn money or recover from financial losses. Recognizing that You may be developing a gambling problem is the first step toward regaining control.

84.5. Keep in mind:

84.5.1. Gambling should be fun and not seen as a way to make money.

84.5.2. Avoid chasing losses.

84.5.3. Only gamble with money You can afford to lose.

84.5.4. Monitor the time and money You spend on gambling.

84.5.5. Do not gamble when You are under the influence of alcohol or when You are depressed or upset.

84.5.6. Understand Your chance of winning and how the Services work.

84.6. For more information, please contact our Customer Support team at [email protected].

84.7. We are committed to supporting Responsible Gambling initiatives. If you feel that gambling is becoming a problem, we recommend visiting https://www.gamcare.org.uk/ or https://www.gamblersanonymous.org/ga/ for further assistance.

84.8. We encourage parents and guardians to make use of Internet filtering tools to manage and restrict online content based on specific criteria. These tools can help prevent access to gambling websites and other age-restricted services. If You share Your device with individuals under the Relevant Age or with persons who have chosen to self-exclude from gambling, we strongly recommend enabling such parental controls. Moreover, You can also use these websites to restrict Your access to gambling websites as a protective measure for Yourself, if required.

85. LINKS

85.1. Any hyperlinks to other websites that we provide are solely for informational purposes. You access these links at Your own discretion and risk, and we are not responsible for the content, usage, or information found on those websites. Additionally, You are not permitted to link to or frame our Website without our explicit written consent.

86. CONTACTING US

86.1. You can contact the Operator via email at [email protected].

If You have concerns about Your gambling habits, here are some guidelines that may help:

  • Decide in advance how long You want Your wagering session to last and keep track of the time.
  • Ensure that gambling does not interfere with Your daily responsibilities.
  • Gambling is not recommended if You are recovering from any form of dependency or are under the influence of alcohol, other substances, or certain prescription medications. We advise consulting your doctor for further guidance.
  • Remember that gambling should be a recreational activity, not a source of income or a method to recover financial losses.

1.1. Privacy Policy

Before consenting to the Processing of Your Personal Data or providing Your Personal Data through any form on our Website, we kindly ask You to review this Privacy Policy carefully. This will ensure that You fully understand the Terms and Conditions under which we operate. This Privacy Policy is applicable to Your use of our Services, as outlined in our Terms and Conditions.

This Privacy Policy details when, where, and why we collect and process Personal Data from the Users of the Website, how we use this Data, the circumstances under which we may share it with others, Your rights regarding Your Personal Data, and the measures we take to protect it.

1.2. Definitions

The following definitions are used in this Privacy Policy:

“Consent of the Data Subject/User” refers to any voluntary, specific, informed, and clear expression of the Data Subject/User’s wishes, given through a statement or clear affirmative action, indicating their agreement to the processing of their Personal Data.

“Data Subject” refers to any identified or identifiable natural person as the User of the Website whose Personal Data is being processed by the Data Controller.

“Data Controller” refers to us as the Company that collects, uses, transfers and processes Your Personal Data.

“Personal Data” refers to any personal information about You that, alone or combined with other information, enables the Data Controller to identify You as an individual.

“Processing of the Personal Data” refers to any action taken with Your Personal Data, whether automated or manual, including collection, recording, organization, structuring, storage, modification, retrieval, consultation, use, sharing, transmission, dissemination, alignment, restriction, deletion, or
Other terms, including but not limited to “User”, “Website” and “Company”, shall have the meanings assigned to them in our Terms and Conditions, unless otherwise defined herein.
This Privacy Policy together with the Terms and Conditions, forms an integral part of our Terms of Use, which You have accepted upon registering Your Player’s Account or will accept before completing Your registration on our Website. We strongly recommend that You read our Terms of Use carefully before registering Your Player’s Account and using our Services.

1.3. General

This Privacy Policy sets out and describes the way in which We collect and process Your Personal Data, which You provide, or You are requested to provide to us in connection with using our Website and Services.

We respect Your privacy and are committed to protecting Your Personal Data and processing it in accordance with the applicable laws, including:

Constitution of the Republic of Comoros of 2018.

The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Directive (EU) 2016/680 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation) (“GDPR”).

By registering and clicking “I agree” on the Website, You have agreed to be bound by this Privacy Policy, which forms part of the Terms of Use as indicated in the Terms and Conditions.

1.4. What Personal Data We Collect

We mainly collect Your Personal Data to provide You with our Services and to comply with regulatory requirements. We are required by law to collect specific information from You, including documents for verifying Your identity in connection with Your use of our Services. As a result, we must retain certain information about You for several years to comply with our legal obligations. Additionally, we may process some of Your Personal Data to send You promotions and offers related to our Services that we believe may be of interest to You. However, You can opt out of such marketing communications at any time if You wish.

Personal Data that we request or may request from You in the frame of the provision of the Services:

  • Name;
  • Date of Birth;
  • Email Address;
  • Telephone Number;
  • Country of Citizenship;
  • Country of Residence;
  • ID/Passport Number.

Additional Data that we may collect and process during Your activity on our Website:

  • Type of Access Device You use, Your Access Device unique identifier, serial number or Access Device ID.
  • IP address of Your Access Device, Your operating system and browser type.
  • Information related to Your usage, product interactions, performance, diagnostics, crash data, search and browsing history, and location data from the devices You have purchased or use to access our Services.
  • Anti-fraud data (e.g., detection of VPN/proxy usage, multi-accounting monitoring/geolocation).
  • Details about how You use our Services (identify Your activity on our Website), such as to differentiate You from other users, remember Your preferences (for example do you place bets or participate in games, what marketing You are interested in or subscribed to, etc.), and enhance Your experience. This information also helps us improve our Services.

Additionally, we may request that You provide other documents or information as specified in Section 6 of our Terms and Conditions.

1.5. How We Use Your Personal Data

We may process Your Personal Data for the following purposes:

  • To verify Your identity for Your registration on the Website (that You can create Your Player’s Account) in relation to Your access to the Services.
  • To provide You with the information, products, offers regarding our Services as well as to send You marketing and promotional materials.
  • To deliver, improve, and develop our Services.
  • To communicate with You, including to offer You targeted advertisements and Services (such as if You participate in a contest or promotion, where Your Personal Data may be used to manage those programs).
  • To process Your transactions (for example withdrawals and deposits).
  • For system administration and internal operations, including troubleshooting, testing, statistical analysis, surveys, data analysis, research, and audits.
  • To authenticate Your access to our Website and Services and to differentiate You from other Users.
  • To monitor Your use of our Website and Services, improving User experience and ensuring content is displayed optimally for You and Your Access Device.
  • To conduct marketing analysis, enabling us to assess trends and the effectiveness of our advertising and marketing efforts (this may include using Your Personal Data to evaluate, analyse, or predict aspects like Your preferences, financial situation, interests, or location).
  • To provide Customer support and maintain a high level of Customer Services.
  • To personalize Your Services and communications, where available and chosen by You.
  • To promote safety and security by monitoring for fraud, investigating suspicious or potentially illegal activities, or enforcing our Terms of Use.
  • To ensure the safety and security of our Website and Services.
  • To comply with applicable laws and regulations.

1.6. With Whom We May Share Your Information

We may share Your Personal Data with:

  • Advertising partners to deliver promotional messages or display personalized content to You as well as for the purposes of research, evaluation, and analysis. This allows us to present offers tailored to Your interests as well as to understand how You engage with advertisements and how can we improve our Services for You.
  • Service providers and other our contractors. We engage third parties to provide us with services (such as mail service providers, cloud hosting and storage, analytics, marketing service providers (affiliates) different payment providers, other professional service provider).
  • Fraud detection and anti-money laundering service providers. We also work with service providers to ensure compliance with legal requirements related to gambling, including fraud detection and anti-money laundering measures.

Additionally, we may utilize open-source information, such as public records, government registries, databases, and social media platforms (including Facebook, LinkedIn, etc.), as permitted or required by law.

We always ensure that our service providers and other contractors provide at least the same level of protection for Your Personal Data as we do.

1.7. Direct Marketing and Opt-Out

From time to time, we may use Your Personal Data to notify You about our Services or new products, or promotional activities that we believe may be of interest or benefit to You. This may be done through email, sms or phone.

Additionally, we may reach out to You regarding the management and administration of Your Player’s Account. These communications can occur through any of the contact methods You provided during registration. Please note that these account-related communications do not affect Your opt-in or opt-out preferences for direct marketing notifications.

If You no longer wish to receive marketing or promotional materials from us whether in general or in a specific format, You can withdraw Your consent at any time, such as by clicking the “unsubscribe” link at the bottom of our marketing emails or by contacting our support team via email to: [email protected].

1.8. Legal Basis for Processing Your Personal Information

We will only handle Your Personal Data when there is a legitimate legal basis to do so. The appropriate legal basis depends on the specific reasons for which Your Personal Data is collected and used. Typically, the legal grounds will include:

  • Consent: When You agree to provide Your Personal Data in the frame of accessing the Website and using the Services, as well to receive marketing communications from us. Based on Your consent we process Your Personal Data.
  • Legitimate Business Interests: We may process Your Personal Data to understand our customers, promote our Services, and operate our business effectively, as long as this is done in a way that does not disproportionately affect Your privacy or rights. For instance, we may rely on this basis to:
    • conduct market research to gain insights about our customers;
    • send You promotional emails, SMS, or push notifications about our Services, special offers, and new products (provided You have not opted out);
    • improve our Website’s usability and customer experience.
  • Legitimate Interest: We may process Your information to maintain the security of our Services, prevent fraud, and ensure compliance with our Terms and Conditions. This includes:
    • verifying account authenticity;
    • preventing multi-accounting, bonus abuse, identity theft, and other fraudulent activities;
    • detecting VPN/proxy usage and other security risks;
    • ensuring compliance with responsible gaming measures.
  • Contractual Obligations: When processing Your Personal Data is necessary to fulfil the Agreement with You or to take steps before entering into Agreement.
  • Legal Obligations: We may be required to process Your Personal Data in order to comply with applicable regulations, anti-money laundering (AML) laws, and requirements related to the responsible use of our Services. This includes:
    • retaining KYC documents for identity verification;
    • monitoring transactions for suspicious activities;
    • reporting to regulatory authorities where required by law.

1.9. Fraud Prevention and Security

We are committed to ensuring the security of the provision of our Service and preventing fraudulent activities, including but not limited to:

  • Multi-accounting;
  • Bonus abuse;
  • Identity theft;
  • Unauthorized access;
  • Money laundering.

To detect, prevent, and mitigate fraudulent activities, we process and monitor the following types of Personal Data:

  • IP address and geolocation – to identify suspicious login attempts, VPN/proxy usage, and unauthorized account access.
  • Device ID and browser fingerprinting – to detect duplicate accounts and prevent unauthorized account sharing.
  • Behavioral data – to identify suspicious gaming patterns and prevent collusion.
  • Payment and withdrawal history – to prevent financial fraud and ensure AML compliance.

This Data processing is based on our Legitimate Interest (as stated above in clause 1.8.) to maintain the integrity of our Services and comply with regulatory obligations where applicable. If we detect fraudulent activity, we reserve the right to suspend or terminate accounts, restrict Your access to the Services, and report violations to relevant authorities.

1.10. Your Rights

Since we handle Your Personal Data, it’s essential that You are aware of Your rights as the Customer.

Below, we outline Your rights and how they pertain to the Data we process.

  • Right of Access: You have the right to request a copy of the Personal Data we hold about You, which will be provided free of charge.
  • Right to Rectification: If the information we have about You is inaccurate or incomplete, You have the right to ask us to correct it at any time.
  • Right to Withdraw Consent: If we are processing Your Personal Data based on Your consent, You have the right to withdraw that consent at any time. Once consent is withdrawn, any data processed under that basis will be deleted, unless another legal reason requires us to continue processing it.
  • Right to Erasure: If we process Your Personal Data based on Your consent and You later withdraw Your given consent, You have the right to request the deletion of Your Data (except for information that we are required to retain by legal or regulatory obligations).
  • Right to Object: If we process Your Personal Data based on Legitimate Interests or use Your Personal Data to create a profile to determine Your interests, You have the right to object. If You do, we must either demonstrate compelling legitimate grounds that override Your reasons or stop processing Your Personal Data.
  • Right to Data Restriction: You have the right to request that we restrict the processing of Your Personal Data under specific conditions, meaning we can store it but not process it further. This right applies in the following situations:
    • You dispute the accuracy of Your Personal Data (refer to the right to data rectification above) and we need time to verify its accuracy;
    • The processing is unlawful, and You prefer to restrict the use of Your data rather than have it erased;
    • We no longer require the Data for the original purposes, but You need it to establish, exercise, or defend legal claims;
    • You have exercised Your right to object to processing, and we are verifying whether our legitimate grounds override Your objection.
      You have exercised Your right to object to processing, and we are verifying whether our legitimate grounds override Your objection.
    After You request a restriction on processing Your Personal Data, we may only process it under the following conditions:
    • If we have your consent;
    • To establish, exercise, or defend legal claims;
    • To protect the rights of another individual or legal entity;
    • For reasons of significant public interest;
    • Due to our Legitimate Interest and Legal Obligations.
  • Right to Lodge Complaints with the Supervisory Authority: If You are dissatisfied with how we handle Your Personal Data, we encourage You to inform us so we can address Your concerns. However, You also have the right to file a complaint with the relevant supervisory authority (at Your place of residence or to the Gaming Board of Anjouan).
    If You wish to exercise any of the above mentioned rights, You may contact us at [email protected].

1.11. Transfers to Third Countries

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to other countries, which may have different data protection laws. The service providers that we use, have either adhered to the GDPR or other data protection laws applicable to their activity. We endeavour to safeguard Your information consistent with the requirements of applicable laws.

1.12. Security of Personal Data

You acknowledge that data transmission over the Internet can never be entirely secure. Therefore, we cannot guarantee the absolute security of any information You transmit. Any Personal Data You send to us is done at Your own risk. However, once Your Data is received, we will take reasonable measures to protect Your Personal Data from misuse, loss, unauthorized access, modification, or disclosure. This includes utilizing password-protected systems, databases, and Secure Socket Layer (SSL) technology. By using our Services or providing us with Personal Data, You consent to receiving electronic communications from us regarding security, privacy, and administrative matters related to Your use of the Services.

Always remember to log out of Your Player’s Account when You have finished using the Website and Services, especially if You share a computer with someone else. You are responsible for the security of the Access Devices You use to access the Website.

Ultimately, maintaining the confidentiality of Your username, password, and account information is Your responsibility. Please exercise caution when using the Internet and our Website.

1.13. Special Category of Personal Data

We do not collect any Special Categories of Personal Data about You, such as details about Your race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data. However, based on our experience, we recognize that You may voluntarily provide such data during communication with us at Your discretion.

Please note that although we process Your personal documents, such as passports or ID cards, the images contained in them are not technically processed in a way that would enable us to identify any of the aforementioned data. Therefore, such documents are not to be considered special category of data.

1.14. Children

Our Services are not intended for individuals under the age of 18 or the Relevant Age (as prescribed in our Terms and Conditions). We do not consciously collect Personal Data from people under the age of 18.

We are dedicated to preventing children from accessing our Services and do not accept their information for account registration. However, it is ultimately the responsibility of parents and guardians to supervise their children's online activities, including the use of internet filtering software where appropriate.

1.15. Third-Party Websites and Services

Our Website, Services and other products, may contain links to or allow access to third-party websites, products, and services. When You click on these links, You are leaving our Website and are subject to the privacy policies of those third parties. We are not responsible for the privacy practices, information, or content provided by these external websites and services. This Privacy Policy applies only to Personal Data collected directly by us through our Website and Services. We encourage You to review the privacy policies of any third-party websites You visit.

1.16. Cookies

Whenever You access the Website, we collect log information and place cookies on Your Access Device to track Your activity on the Website. You can choose to opt out of cookies, except for those that are essential for the Website’s functionality. If You are a registered User, we may collect and process cookie identifiers as well as the Data You provide during registration.

Also, when You use our Services, we monitor and analyse web traffic and track Your behaviour on the Website. We may collect information such as Your IP address, proxy server, operating system, web browser, mobile carrier, and location based on Your Access Device settings. This data helps us conduct market research and enhance the quality of our Services. Additionally, we use cookies to understand and remember Your preferences for future visits.
Users have the option to be notified by their browsers whenever a cookie is sent and can also disable cookies through their browser settings. However, please be aware that disabling cookies may affect or limit certain features and functions on our Website.

You can check additional information about cookie usage on the Website in our Terms and Conditions.

1.17. How Long Do We Store Your Information?

The duration for which we store Your Personal Data depends on regulatory and operational requirements. Typically, we assess whether specific laws or regulations mandate or allow us to retain Personal Data for a certain period. If no such laws apply, we take steps to ensure that the Personal Data is retained for only as long as it is necessary for the purpose for which it was collected. When Your Personal Data is no longer required, we will securely delete or anonymize it. However, there are exceptions:

  • Permanent Self-Exclusion: If You are permanently excluded from our Services, we will retain Your Personal Data indefinitely to prevent Your further participation.
  • Investigations or Fraud: If You are under investigation or we suspect fraudulent or criminal activity, we may keep Your Personal Data for a longer period to cooperate with legal authorities.
  • Legal Disputes: In the event of a legal dispute, we will retain Your Personal Data for the duration of the dispute and as needed to defend our rights in any related proceedings.
  • Account Deletion: If You request account deletion, we will securely delete or anonymize Your Data, unless We are required to retain it by law.

1.18. Updates

We may periodically review, update, and modify this Privacy Policy. The latest version will be published on our Website, and changes will take effect upon posting. We recommend that You regularly review this Privacy Policy to stay informed about its terms. By continuing to use the Website and Services after changes are published, You accept those changes. This Privacy Policy does not apply to websites linked to our Website, which are beyond our control.

1.19. Contact Details

While we strive to be as clear and transparent as possible, if You need any clarification about this Privacy Policy, please feel free to reach out. We are happy to provide You with any additional information You may need. Please contact us by email to [email protected] or by the Website customer support chat function.

1. INTRODUCTION

1.1. Context and Purpose of the Policy

Redline Solutions Limited, a company registered in the Autonomous Island of Anjouan, Union of Comoros registration No. 15884, registered address is at: Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, who is a holder of Gaming License No. ALSI-202502005-FI1 (hereinafter also “We”, “Us”, “Our”, “Operator” or “Company”).

The Company carries out its operations in jurisdictions where gambling activity is allowed and complies with gaming and betting license and the law of Autonomous Island of Anjouan, Union of Comoros.

The Company is not classified as a financial institution under the applicable laws of Autonomous Island of Anjouan and it is therefore not directly subject to the statutes and regulations governing financial institutions, money transfer services or virtual asset service providers. Gaming services provided by the Company under the valid gambling license and are directed and provided to individuals (the “Customers” or “End Users”).

The Company’s cooperation with its service providers, agents, contractors, external consultants, third-party representatives, business partners, sponsors, etc. (the “Counterparties”) and provision of gaming services to the End Users is transparent, honest and impartial.

Nevertheless, We are fully committed to conducting business with the highest ethical standards and in strict compliance with all applicable to our activity laws, particularly those aimed at preventing money laundering and terrorist financing. Our Anti-Money Laundering (“AML”) and Counter-Terrorist Financing (“CFT”) Policy sets out the internal policies, procedures, and controls designed to identify and prevent possible risks of money laundering and terrorist financing related to our operations.

The Company has a zero-tolerance approach to money laundering (“ML”) and terrorist financing (“TF”) and is dedicated to complying with all AML and CTF laws in every jurisdiction where Company operates. This Policy reinforces Our shared responsibility to follow global anti-money laundering and counter-terrorist financing regulations and ensures that Our Counterparties and End Users meet the same high standards. We are committed to preventing money laundering, terrorism financing, and any activities that facilitate these illegal actions by upholding all relevant legal requirements applicable to our activities.

Our business activity is conducted in full compliance with the laws of Autonomous Island of Anjouan, Union of Comoros (jurisdiction of Company registration) and other jurisdictions where the Company operates in accordance with the law, while avoiding restricted territories, including those that are blacklisted, high-risk or sanctioned, as outlined in Section 4 of this Policy and Section 6 of Our Terms and Conditions. This Policy and Terms and Conditions may be updated periodically in accordance with applicable legislation of Autonomous Island of Anjouan, Union of Comoros, FATF Recommendations and the laws of other jurisdictions that may include gambling as a prohibited activity in accordance with their domestic laws. The Company independently carries out its B2C activities, serving only the End Users who are not located in restricted territories.

All terms capitalized and not defined in this Policy have the corresponding meanings in the Terms and Conditions of the Company.

This Policy covers:

  1. Key business principles of the Company;
  2. Company’s compliance framework, based upon its “three lines of defense” operating model: the Customer identification, the Counterparties identification, risk assessment and other AML/CTF policies and procedures, which include the use of appropriate programs that ensure proper verification of the Customers and the Counterparties and ongoing monitoring measures aimed at preventing the Customers from engaging in illegal and unauthorized activities and termination of cooperation with the Customers and the Counterparties in case of detection of illegal and unauthorized activities;
  3. An overview and revise of the AML/CTF processes and procedures from time to time depending on legislative requirements;
  4. A description of the key programs and systems employed by the Company as part of its AML/CTF program;
  5. Verification procedure of the Customers and the Counterparties;
  6. Obligations of employees and third-party service providers who may be involved in business activity of the Company on how to recognize activities that may be related to ML and TF; and
  7. Obligations of the Company director to observe and uphold AML/CTF measures.

1.2. Money Laundering and Terrorism Financing

Money laundering refers to the process of disguising the origins of illegally obtained funds to make them appear legitimate. It can occur at any stage of a partnership or business relationship. Crimes such as corruption, tax evasion, drug trafficking, organized crime, and embezzlement often generate large profits, which criminals attempt to legitimize by changing the form of the assets or transferring them to different countries to conceal their illicit origin.

AML refers to the legal and financial measures designed to prevent, detect, and report money laundering activities. Regulated entities are required to implement these controls, with a focus on understanding the source and destination of funds, especially in operations involving high-risk factors or regions prone to terrorist financing.

Money laundering occurs whenever assets derived from criminal activities are used or exchanged. The goal is to evade detection by authorities and ultimately convert the illegal proceeds into lawful assets.

Money laundering includes among others:

  • Dealing in the proceeds of a crime.
  • Dealing in funds to facilitate a crime.
  • Concealing the source of illegally obtained money by subsequent transfers so that it appears to have originated from a legitimate source.
  • Advising client on how to structure financial operations to avoid reporting and recordkeeping requirements.
  • Willfully or recklessly disregarding the source of a Customer’s assets or the nature of a Customer’s or Counterparty’s financial operations.

Money laundering can involve proceeds from a wide range of criminal activities, such as drug trafficking, securities fraud, bank and wire fraud, tax evasion, racketeering, terrorism, export violations, and illegal payments to foreign officials, among others.

The money laundering process typically occurs in three stages:

  • Placement: the initial introduction of illicit funds into the financial system, either through physical or financial transactions, by depositing criminal proceeds into financial institutions.
  • Layering: this involves separating the illicit funds from their criminal origin by executing multiple transactions to obscure their source. This may include breaking the funds into smaller amounts or engaging in a series of complex transactions to disguise the original source.
  • Integration: at this stage, the laundered funds are reintroduced into the economics, appearing as legitimate assets. This process makes the criminal proceeds seem lawful, allowing the launderer to use them fre

1.3. Some Examples of Suspicious Activities which may be ML

Here are some examples of behaviors that may raise suspicions of ML.

While these actions do not definitively indicate ML, they do warrant closer examination:

  • A potential Customer or Counterparty is unwilling to provide necessary due diligence documentation.
  • A potential Customer or Counterparty presents due diligence documentation that is unusual, inconsistent, or suspicious.
  • A potential Customer or Counterparty does not want to undergo additional verification.
  • A potential or current Сustomer or Counterparty is reluctant to share in the frame of additional verification the information about the source of wealth and source of funds.
  • The Customer makes a deposit and immediately without using it requests a refund of deposit without reason.
  • A potential Counterparty refuses to disclose the identity of its ultimate beneficial owner(s) and does not want to provide verification for the identity or residence of its directors or authorized representatives.
  • The Counterparty’s ownership of the business often changes over extremely short periods of time without any clear business, economic or legal justification.

1.4. Terrorism Financing

Terrorist acts aim to influence or coerce governments into a specific course of action or to instill fear in the public or segments of it. To carry out these acts, terrorists need financial resources, which can come from both criminal activities (potentially involving elements of money laundering) and legitimate sources, such as donations from charities, lawful businesses, or self-funding by individuals.

TF may include activities such as:

  • Handling funds to support terrorist activities.
  • Concealing the origin and destination of money through multiple transfers to make it appear legitimate.
  • Advising on structuring transactions to evade reporting and record-keeping requirements.
  • Willfully or recklessly ignoring the destination of Customer’s assets or the nature of their transactions.
  • Assisting in the movement of funds to support terrorism or terrorist organizations.

Money laundering and terrorist financing share several similarities, as both involve covert financial activities, often on a global scale. However, the key difference is that while money laundering seeks to obscure the origins of illicit funds, terrorist financing focuses on concealing the intended use or destination of the funds. Terrorists employ tactics similar to money launderers to avoid detection, protect the identities of their sponsors, and hide the ultimate recipients of the funds. Terrorist financing can involve money from legitimate sources, such as personal donations, business profits, and charitable contributions, as well as from illegal sources, like drug trafficking, arms smuggling, and fraud. To transfer their funds, terrorists may use formal banking systems, informal value transfer networks, and the physical movement of cash, gold, or other valuable assets through smuggling channels.

Detecting transactions related to terrorist financing can be just as difficult, if not more so, than identifying those linked to money laundering. Since acts of terrorism may not require significant funds to plan and execute, the amounts involved can be relatively small and may even come from legitimate sources. As a result, the Company regularly reminds its employees to stay vigilant. Employees are expected to ensure that our Customers and Counterparties are known and identifiable, and that reasonable efforts are made to verify that transactions between the Company, its Customers and Counterparties are legitimate and appropriately justified.

1.5. Some Examples of TF Risks

Terrorist organizations may exploit the online gambling industry to secure funds for planning and executing attacks, training militants, paying personnel, and spreading their ideologies.

Below are some examples of behaviors that may raise suspicion of TF:

  • The Customers or the Counterparties are from countries known to support terrorist activities or organizations.
  • The Counterparties are using false corporations, including shell companies.
  • The Customers or the Counterparties are listed on sanctions lists.

1.6. Objectives

This Policy outlines a comprehensive policy and procedures for risk assessment and management. It details specific steps to evaluate and mitigate the risks related to money laundering and terrorist financing that the Company may face. The Company is fully committed to preventing any involvement in criminal activities or associations with criminal entities.

1.7. Purpose of this Policy

The purpose of this Policy is to present the Company’s AML/CTF policies, framework and controls as well as global AML/CTF policies and procedures in respect of compliance by the Company of AML and CFT requirements.

1.8. Application of this Policy

This Policy applies to all individuals working for or on behalf of the Company in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, and interns. It also extends to the Counterparties, including but not limited to agents, contractors, external consultants, third-party representatives, business partners, sponsors or anyone else associated with the Company, regardless of location.

In any country where the Company operates, local AML/CTF laws and regulations must be adhered to alongside the requirements of this Policy. If local laws are less strict than this Policy, the terms of this Policy should be followed to the extent allowed by local law.

Violations of this Policy may lead to disciplinary action against employees, termination of business relationship with the Counterparties or blocking of the Customers, as applicable. Additionally, breaches of AML/CTF laws may constitute criminal offenses under relevant laws, potentially leading to prosecution.

2. STANDARDS

2.1. KYC and DD Procedures

The Company has implemented Know Your Customer Procedure (“KYC”) for its Customers and Due Diligence Procedure (“DD”) for its Counterparties that are appropriate, proportionate to the nature and size of its business and tailored to its business activities.

The Company carries out KYC on all Customers to mitigate the risks of ML and TF and carries out DD on all Counterparties to mitigate the risks of ML and TF as well.

KYC and DD are the processes of obtaining information to Know Your Customer and Counterparty, as a partner (legal entity) and they may include enhanced KYC measures for the Customers and enhanced DD measures for the Counterparties for both procedures herein defined as “EDD”.

The Company applies EDD on a risk-sensitive basis, taking into account a non-exhaustive list of factors, including the general relationship, the regularity or duration of the business relationship and geography.

2.2. Requirements to Carry Out DD

DD must be carried out:

  • Prior to establishing B2B relationship with the Counterparties.
  • When there is any suspicion of ML or TF during cooperation with the Counterparties.
  • For identifying the beneficial owners of the Counterparties and taking reasonable measures to verify their identity so that the Company knows who the beneficial owners of the Counterparties are.
  • For verifying that any person purporting to act on behalf of the Counterparties is authorized to do so and identifying and verifying the identity of that person (authorized representative).
  • For assessing and, as appropriate, obtaining information on the purpose and intended nature of the business relationship of the Counterparties.
  • For conducting ongoing monitoring of the business relationship, including scrutiny of transactions undertaken throughout the course of the relationship to ensure that the transactions are consistent with the Company’s knowledge of the Counterparties, their business and risk profile and ensuring that the documents, data or information held are kept up-to-date.

2.3. DD Measures

DD Measures Include:

  • Identifying the Counterparties, on the basis of provided by them corporate documents and personal documents of their management, official representatives and beneficial owners.

2.4. Accepted Documents within the DD

For the Counterparties:

  • Certificate of Incorporation.
  • Memorandum and Articles of Association.
  • Certificate of Incumbency/Excerpt from Commercial Register.
  • Certificate of Good Standing.
  • Register of Directors.
  • Register of Shareholders.
  • Corporate Structure.
  • Certificate of Registered Office Address and/or Rental Agreement.
  • Personal documents (for each Director, Shareholder, Beneficial Owner, Authorized Representative): proof of ID (international passport/ID card) and proof of residential address (utility bill, bank statements, tax bill, rental agreement up to 3 months old).
  • Source of Funds for UBO (bank statement, payslip, income tax return), if necessary.
  • Source of Wealth for UBO (investment portfolio, copy of the contract of sale, inheritance contract), if necessary.
  • Power of Attorney for Authorized Representative, if applicable.
  • Nominee Service Agreement, if applicable.
  • Indemnity Letter, if applicable.
  • Declaration of Trust, if applicable.

2.5. Requirements to Carry Out KYC

KYC must be carried out:

  • After registration by the Customer of their Player’s Account on the Company’s Website.

2.6. KYC Measures

KYC Measures Include:

  • Identifying the Customer in accordance with the identification documents provided by them and verifying their identity using these documents and data.
  • Monitoring the risk profile linked to the cryptocurrency wallet used by the Customer for their Player’s Account.

2.7. Enhanced Due Diligence

The Company may per its own discretion conduct an Enhanced Due Diligence for the Customers and/or Counterparties if it noticed something suspicious in the documents provided by them or if the Company notices any strange activity of the Customer while using the Services or of the Counterparty during their business relationship.

The Company performs ongoing monitoring of its Customers and Counterparties in order to detect any behaviors or indicators that might raise suspicions in regard to ML and TF activities. For this purpose, the Company has implemented a set of risk indicators that help it identify such behavior and require the Company to conduct an EDD to assess information about the Client and Counterparties.

Whenever one of those risk indicators is triggered, the Player’s Account will be suspended and business relationships with the Counterparties will be put on hold as well, and the Company will then initiate EDD procedures.

EDD measures for the Counterparties include:

  • Checking additional independent, reliable sources to verify provided information.
  • Gathering further information about the Counterparties to determine the Counterparties’ reputation from publicly available information.
  • Examining the background and purpose of the transaction, as far as reasonably possible, and taking steps to be satisfied that the transaction is consistent with the purpose and intended nature of the business relationship between the Company and the Counterparties.
  • Taking adequate measures to establish the source of wealth and source of funds that are involved in the business relationships or transactions with the Counterparties.
  • Increasing the degree and nature of monitoring of the business relationship in which the transaction is made, to determine whether the transaction appear to be suspicious.
  • Re-requesting corporate documents and personal documents of the management, shareholders and UBO(s).

EDD measures for the Customers include:

  • Re-requesting identification data of the Customer (full name, place of birth, country of citizenship, country of residence, residential address, tax number, if necessary).
  • Re-requesting identification documents (passport copy, ID).
  • Receiving information about the Customer from reliable and independent publicly available sources.
  • Obtaining information about the Customer’s source of funds and source of wealth, if necessary.

The Company may use the third-party services in order to verify any of the above information provided by the Customer or Counterparties.

The Company will immediately suspend business relationship with the Counterparties who:

  • Failed to provide the requested documents and information.
  • Submitted fraudulent documents and information.
  • Carry out their business activity in restricted or prohibited jurisdictions.
  • Have funds originating from restricted jurisdictions.
  • Are sanctioned or placed on watch lists from the United States, European Union, or other global authorities.

The Company will immediately terminate the provision of the Services to the Customers and block their Player’s Accounts who:

  • Failed to provide the requested identification documents and information.
  • Submitted fraudulent identification documents.
  • Attempted to deceive regarding their location (using various VPN means or other technical means).
  • Are sanctioned or placed on watch lists from the United States, European Union or other global authorities.
  • Reside in restricted or prohibited jurisdictions.
  • Have funds originating from restricted jurisdictions.
  • Have gambling addiction.

The Company reserves the right to block or suspend the Player’s Accounts of the Customers or terminate cooperation with the Counterparties for any other reason at its sole discretion.

2.8. Politically Exposed Persons

A politically exposed person (“PEP”) is an individual who is entrusted with prominent public functions, other than middle-ranking or more junior officials, including the following individuals:

  • heads of state, heads of government, ministers, and deputy or assistant ministers.
  • members of parliament or of similar legislative bodies.
  • members of the governing bodies of political parties.
  • members of supreme courts, constitutional courts or other high-level judicial bodies whose decisions are not subject to further appeal, except in exceptional circumstances.
  • members of courts of auditors or of the boards of central banks.
  • ambassadors, chargés d’affaires, and high-ranking officers in the armed forces.
  • members of the administrative, management, or supervisory bodies of state-owned enterprises.
  • directors, deputy directors, and members of the board or equivalent function of an international organization.

Family members of PEP include:

  • spouse or a person considered to be equivalent to a spouse.
  • children and their spouses or persons considered to be equivalent to a spouse.
  • parents.

PEP known to be close associates mean:

  • a natural person is known to have joint beneficial ownership of a body corporate or any other form of legal arrangement, or any other close business relations, with that politically exposed person.
  • a natural person who has sole beneficial ownership of a body corporate or any other form of legal arrangement that is known to have been established for the benefit of that politically exposed person.

The following measures will apply to mitigate the risks associated with PEP Customers and Contractors:

  • Assessment of the risk posed by PEP Customers and Contractors.
  • Building the risk profile of the Customers and Contractor including the online and media search.
  • EDD measures.
  • Enhanced on-going monitoring of Contractors activity.

2.9. Transactions Monitoring

Company is fully committed to adhering to the economic and trade sanctions programs mandated by the jurisdictions where it operates. To support this commitment, the Company has implemented a transaction monitoring program equipped with controls and procedures designed to identify and detect any unusual activity in real-time, as well as during ongoing monitoring.

The Company conducts regular monitoring using both: internally developed rule-based systems and third-party solutions to analyze history of the Customers and Counterparties behavior. This approach aims to detect and report any suspicious activity and to establish any necessary additional controls or limits for the Customers or Counterparties.

The Company has put in place procedures focusing on two essential aspects of managing unusual or suspicious activity:

  • Identification of unusual activity: this may occur through inquiries from law enforcement agencies or reports generated by transaction and surveillance monitoring systems.
  • Alert management: this involves processes for investigating, assessing, and documenting any identified unusual or potentially suspicious activities.

The Company will implement the following strategies to meet its goals in the frame of transaction monitoring:

  • Sanctions Screening: as part of its services, the Company will screen Customers’ wallet addresses against applicable sanctions lists using third-party blockchain forensic services. All cryptocurrency transactions, whether direct or indirect, will be assessed for potential fraudulent or suspicious activities through these partners. If any indication of illegal activity is detected, the Player’s account will be suspended for further investigation. For accounts identified as high-risk, Customers may be required to provide sufficient proof of funds as part of the EDD procedure. Withdrawals to high-risk addresses may be denied after consultation with our risk assessment partners.
  • Monitoring for Unusual Activities: the Company will closely monitor account activities to detect any unusual transaction sizes, volumes, patterns, or types, while considering relevant risk factors and warning indicators. Regular reporting will help identify any high-risk or suspicious activity involving the Customers.
  • Anti-Mixing Measures: the Company will use specialized software to identify and analyze suspicious transaction patterns related to deposits or withdrawals. Each case will be individually evaluated based on its risk level. Users may be asked to provide clarification regarding their methods and reasons for using the platform under these circumstances.
  • KYC Check at Withdrawal Threshold: If the Player’s Account reaches a specific withdrawal threshold, the Customer will be required to pass KYC and/or EDD checks.

The Company also implemented additional monitoring measures as follows:

  • Ban Evasion Detection: the Company will utilize specialized software from third-party providers designed to identify the Customers attempting to operate multiple accounts. This software detects connections between accounts accessed using the same devices. Each case will be evaluated individually, taking into account the perceived level of risk. Customers involved in such activities may be required to explain their approach and reasons for using the Website in this manner. The Player’s Accounts are funded by the Customers through either local (non-custodial) wallets or hosted (custodial) wallets. Alongside the third-party provider’s verification, the Company actively monitors Customers activity on the Website, ensuring that all findings align with its own verification processes and those of its third-party service providers.
  • IP monitoring system: the Company has implemented a Player IP Monitoring System that detects information about the Customer’s devices in order to prevent the participation of the Customers from prohibited or sanctioned jurisdictions.
  • Products and Services Review: the Company will put in place additional measures to prevent the Customers from attempting to misuse the Website for personal gain. It maintains a robust set of Terms and Conditions that all Customers must agree to in order to access the Website. To further reduce the risk of misuse of the Website by the Customers, the Company may introduce special policies or procedures. The use of anonymity-enhancing technologies, such as mixers, tumblers, or certain coins and tokens, is strictly prohibited. If the Company discovers that any Customer is using these technologies to increase the anonymity of access to the Website, they will be immediately blocked.
  • Third-Party Service Providers: the Company collaborates with reputable third-party service providers as part of its compliance and verification processes. It will regularly evaluate the effectiveness of these key service providers to determine if additional services or enhancements are necessary. The Company also conducts DD process on its third-party service providers, treating them as the Counterparties under this Policy.

3. EMPLOYEES

3.1. Employees Training

A key element in the Company’s efforts to prevent and detect money laundering is to ensure that its employees are vigilant to the risks of money laundering and terrorist financing. They must be thoroughly trained to recognize unusual activities or transactions that could be considered suspicious.

3.2. Awareness & Expert Training

All employees are required to complete mandatory online AML training as part of their onboarding process. Furthermore, they must participate in refresher training sessions on an annual basis. This training covers relevant AML laws, regulations, as well as the Company’s internal policies and procedures.

4. RESTRICTED TERRITORY

The Company complies with and does not operate in sanctioned or black-listed/high risk jurisdictions as well as in those countries where gambling business is prohibited by law.

The list below is not exhaustive, the list of countries where the Company does not operate is also presented in Section 6 “Know Your Client Policy” of the Terms and Conditions.

  • China,
  • South Korea,
  • Malaysia,
  • Indonesia,
  • Thailand,
  • Vietnam,
  • Philippines,
  • Saudi Arabia,
  • Kuwait,
  • Bahrain,
  • Oman,
  • Jordan,
  • Sri Lanka,
  • Bangladesh,
  • Uzbekistan,
  • Turkmenistan,
  • Kyrgyzstan,
  • Tajikistan,
  • Nepal,
  • Maldives,
  • Brunei,
  • Laos,
  • Mongolia,
  • Armenia,
  • Bhutan,
  • The United States of America,
  • Puerto Rico,
  • Greece,
  • The United Kingdom (including any overseas territories),
  • Isle of Man,
  • Jersey,
  • Gibraltar,
  • Spain,
  • France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia),
  • The Netherlands,
  • Curacao,
  • Cyprus,
  • Israel,
  • Lithuania,
  • Slovakia,
  • Belgium,
  • Dutch West Indies,
  • Angola,
  • Albania,
  • Afghanistan,
  • Iraq,
  • Jamaica,
  • Uganda,
  • Pakistan,
  • Islamic Republic of Iran,
  • Panama,
  • Lebanon,
  • Zimbabwe,
  • Mauritius,
  • Nicaragua,
  • Yemen,
  • Central African Republic,
  • Côte d'Ivoire,
  • Sudan,
  • Liberia,
  • Syrian Arab Republic,
  • Cayman Islands,
  • Somalia,
  • Congo,
  • North Korea,
  • Eritrea,
  • Haiti,
  • Sierra Leone,
  • Ethiopia,
  • Myanmar,
  • South Sudan,
  • South Africa,
  • Burkina Faso,
  • Libya,
  • Mali,
  • Barbados,
  • Rwanda,
  • Czech Republic,
  • Serbia,
  • Cuba,
  • Portugal,
  • Georgia,
  • Hungary,
  • Ukraine,
  • Estonia,
  • Bulgaria,
  • Latvia,
  • Liechtenstein,
  • Poland,
  • Romania,
  • Turkey,
  • Russia,
  • Belarus,
  • Kazakhstan,
  • Australia,
  • Bonaire,
  • Aruba,
  • Austria,
  • The Union of the Comoros,
  • Germany,
  • State of Qatar,
  • The United Arab Emirates,
  • Japan,
  • Singapore,
  • St. Eustatius and Saba,
  • St. Martin.

All FATF blacklist and all other countries where gambling is strictly prohibited by law.

Except for the above list, the Company constantly follows and adheres to the FATF recommendation list.

5. TERMINATION OF BUSINESS RELATIONSHIPS

To reduce the risk of potential unwitting complicity in money laundering or terrorist financing, We immediately terminate business relationships with our Customers and/or Counterparties if We become aware or suspect that they intend to use the Company’s Services for the purpose of laundering illegal funds or financing illegal activities.

6. REPORTING

The Company is required to report any unusual or suspicious transactions in compliance with the Computer Gaming Licensing Act 007 of 2005 and Anjouan Money Laundering (Prevention) Act 008 of 2005. If the Customer or the Counterparty is identified as being on a sanctions list or associated with money laundering, terrorist financing, or other criminal activities, these cases will be reported as suspicious activities to the Anjouan Gaming Control Board and/or Financial Intelligence Service (SFI) of the Union of the Comoros.

7. SUMMARY

The Company adheres to strict codes of conduct in order to protect the Company’s good standing, to instill trust in the Customers and the Contractors.

In order to comply with regulatory requirements and fulfil its ethical responsibility the Company warrants that it:

  • Verifies the Customers and the Contractors prior to establishing a business relationship and providing Services.
  • Deals only with the Customers who have registered Account with the Company (the procedure is additionally defined in the Company’s Terms and Conditions).
  • Complies with regulatory requirements and industry best practice.
  • Does its utmost to ensure that no funds are accepted which originate from illegal activities.
  • Prevents all cases when its Services might be used as a tool in ML or TF.
  • Ensures effective responsible gambling policies.

The Policy may be amended from time to time to ensure that it remains harmonized with amendments to legislation and other material developments originating from changes in international standards. The Company will notify about amendments to this Policy by posting them on the Website.

BONUS TERMS

Gambling Operator / Operator means a legal entity Redline Solutions Limited registration number: 15884, registered address: Hamchako, Mutsamudu, the Autonomous Island of Anjouan, Union of Comoros, which is doing business in organizing and conducting casino gambling on the Internet on the basis of a license issued by the Gaming Board of Anjouan and operates under License No. ALSI-202502005-FI1. claps.com has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.

Bonus Terms mean these terms which are an integral part of the Operator’s Terms of Use. All definitions not given in these Bonus Terms have the corresponding meanings in the Operator’s Terms and Conditions.

Website means the website or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: claps.com.

Mobile Application means software designed to run on smartphones, tablets and other mobile devices that can be downloaded from online mobile application stores (free of charge or for a fee) and through which the Gambling Operator conducts activities on the Internet.

Player, You, and/or Promotion Participant means an individual who at the time of participation in gambling has reached the age of 18 or the Relevant Age, is legally capable, does not have restrictions on participation in gambling, is not in the Register of persons who have restricted access to gambling establishments and/or participation in gambling, and voluntarily participates in gambling.

Promotion Customers mean global developers of gambling games (providers) which develop software for gambling sites and, in order to popularize their own trademark and/or activity, according to the established task, can order promotions (network and/or local) on the resources of the Operator’s Website – claps.com.

Promotion means an advertising and marketing event aimed at attracting the attention of potential and existing Players to the activities of the Gambling Operator and/or Promotion Customers.

Bonus, Bonus Offer, and/or Promotion means a marketing reward or loyalty reward credited to the Player's Account. The Bonus can mean such rewards as: bonus electronic monetary substitute, free spins, free bets and other bonuses. The type and amount of the bonus may vary. Terms and conditions applicable to the Bonus, published on the Operator’s website in the "Bonuses" section in the Player's Account, and/or in the terms and conditions on the Bonus description page, and/or in the "Promotions" Section.

Balance (or Main Balance) is a part of the online system of the Gambling Operator that provides the Player with full information about the total balance of electronic money substitutes on the Player's Account, consisting of the following: deposits made, any winnings, bonus electronic money substitutes.

Bonus Balance is a part of the online system of the Gambling Operator that provides the Player with full information about the balance of bonus electronic money substitutes that may be available for wagering and further transfer to the Payout Balance on the Player's Account.

Payout Balance is a part of the online system of the Gambling Operator that provides the Player with full information about the current balance of electronic money substitutes that may be available for further withdrawal from the Player's Account.

Wager means a multiplier that indicates the minimum number of bets made (participation in a gambling game) required to use the bonus accrued by the Gambling Operator.

Free Spin (FS) means a free scrolling of reels on slot machines (slots) specifically specified by the Operator and/or Promotion Customer, for which the Player does not pay their own funds from the Player's Account. The number and face value of accrued free spins are set by the Operator at its own discretion.

Wagering means a certain number of bets, according to the terms and conditions set by the Operator, that the Player must make in order to withdraw winnings from the Player's Account, which was received with the help of the accrued bonus.

1. General Rules

1.1 All registered Players can participate in promotions held by the Operator, as well as participate in bonus programs of the Operator. All promotions of the Operator are held in accordance with their terms and conditions, which are specified on the Operator’s Website.

1.2 The venue, terms and conditions of the Promotion and/or Bonus Offer are posted on the Operator’s Website in the "Bonuses" Section in the Player's Account in the spread of the Bonus Offer terms and conditions, and/or in the terms and conditions on the Bonus description page, and/or in the "Promotions" section in the spread called the Promotion.

1.3 The composition and terms of accrual of Bonuses offered to Players are determined solely at the discretion of the Operator.

1.4 The Operator reserves the right to change or cancel the Bonus terms and conditions. The Player who wants to receive a bonus undertakes to independently monitor changes in the rules on the Operator’s Website.

1.5 The purpose of providing Bonuses or Conducting promotions is to conduct marketing activities to promote the trademark of the Gambling Operator.

1.6 By agreeing to the terms of the Promotion the Player must adhere to the principles of responsible gambling, as well as the Terms of Use of the Operator posted on the Operator’s Website - claps.com.

1.7 The Bonus Offer and/or Promotion is not inherently a gambling game, lottery, gambling service or contest, and does not constitute a public promise of a remuneration or the terms of a contest.

1.8 The Bonus is valid only for the time specified in the official Promotion rules and/or in the Bonus information on the Bonus page.

1.9 The Player has the right to make their own decisions about using the Bonus.

1.10 Only one Bonus offer can be available for wagering at a time. In other words, after activating a certain Bonus the Player can fulfill the conditions of only one active Bonus.

1.11 If during the wagering of an active Bonus the Player makes a request for withdrawal from the Payout Balance, the wagering bonus (as well as all other accrued and available bonuses with a wagering requirement) will be canceled.

1.12 In that case, if the Player has already activated the Bonus offer(s), when submitting a withdrawal request from the Main balance, all activated bonuses with the status "START" and/or "ACCEPTED" will be canceled.

1.13 In case of disagreements regarding the interpretation of the Bonus Terms or Bonus Offer between the Player and the Operator, the final decision remains with the Operator and is not subject to appeal.

1.14 All bonuses, including winnings from free spins, may be credited to the Player's Account in the form of:

  • electronic money substitutes that can be immediately available for withdrawal or for further play;
  • bonus money from the Operator that require further wagering.

1.15 To receive the Bonus after fulfilling the conditions of the Bonus Offer, You must click the "Accept" button in the Player’s Account in the "Bonuses" Section. The bonus acceptance period is 5 days from the date of fulfillment of the terms and conditions of the Bonus Offer, unless otherwise specified in the terms and conditions of the Promotion and/or Bonus Offer.

2. Requirements for the Participants of the Promotion and/or Bonus Offer

2.1 Any legally capable person who is a registered user and Account holder of the Operator’s Website with access to the Services, has reached at least 18 years old or the Relevant Age in their jurisdiction of residence, has passed the verification procedures requested by the Operator on the Website during the Player’s Account registration, is not included in the Register of persons prohibited from participating in gambling/gaming/betting, and has agreed and accepted the Terms of Use, can become a participant in the Promotion and/or Bonus Offer.

2.2 Transfer of the rights of the Participant of the Promotion and/or Bonus Offer to other persons is prohibited. Any violation by the Participant of the terms of the Promotion and/or Bonus Offer is grounds for depriving him of the right to participate.

2.3 In case of violation by the Participant of the obligations specified in the terms and conditions of the Promotion and/or Bonus Offer, which caused losses to the Operator, the Participant is obliged to compensate for such losses in full.

2.4 Participants of the Promotion and/or Bonus Offer act personally, on their own behalf, voluntarily and independently. Participants assume all risks of liability and consequences associated with possible participation in the Promotion and/or Bonus Offer.

2.5 The Operator has the right to verify the registration data and transactions of Participants who have received one right to participate in the Promotion and/or Bonus Offer. If during the audit it is found that the Participant/Participants uses prohibited strategies or fraud, including multi-accounting, the Operator has the right to refuse such Participant/Participants to participate in the Promotion and/or Bonus Offer.

2.6 The Participant of the Promotion and/or Bonus Offer is entitled to:

  • take part in the Promotion in accordance with Terms of Use of Services published by the Operator;
  • receive information about the terms and conditions of the Promotion and/or Bonus Offer;
  • refuse to participate in the Promotion and/or Bonus Offer.

2.7 The Participant must:

  • comply with all terms and conditions of the Promotion and/or Bonus Offer of the Operator;
  • provide complete, correct and reliable information;
  • knowingly do not cause inconvenience or interfere with other Participants/Players;
  • fail to perform actions that call into question the validity of the Participant's participation in the Promotion and/or in the bonus offer.

2.8 The Operator is not responsible:

  • for postponing deadlines and errors during the Promotion and/or Bonus Offer;
  • for non-performance (late performance) by the Participants of their obligations stipulated by the Promotion and/or Terms of Use of Services;
  • for errors in operation and other technical problems of telecom operators (telephone and the Internet) that directly serve Participants and the Operator’s Administration;
  • for receiving incomplete and/or incorrect contact and/or other information required for the Promotion and/or Bonus Offer from the Participants;
  • for non-receipt of letters, calls or electronic messages from the Participants as a result of technical problems and/or fraud on the Internet, and/or communication channels used during the Promotion and/or Bonus Offer;
  • for non-fulfillment or improper fulfillment of their obligations to the Participants of the Promotion due to failures in telecommunications and energy networks, malicious programs, as well as unfair actions of any third parties.

2.9 By participating in the Promotion and/or Bonus Offer, Participants confirm their consent to the collection and processing of their personal data by the Operator. The processing is carried out to fulfill the Operator's obligations related to the Promotion, including but not limited to tax and accounting compliance, statistical reporting, and marketing activities, in accordance with the applicable laws and regulations.

By participating in the Promotion and/or Bonus Offer, the Participant acknowledges that their personal data may be included in the Operator’s loyalty program database and may be shared with third parties when necessary for the proper execution of the Promotion, related services, or for the Operator to comply with its legal obligations.

Participants confirm that they have read and agreed to the Privacy Policy, which governs the processing of their personal data. The Privacy Policy was accepted upon registration of the Player’s Account, and Participants can review it at any time on the Website.

3. Promotion Fund

3.1 The Promotion and/or Bonus Offer fund is formed at the discretion of the Operator. Qualitative, quantitative and other, including technical characteristics of Bonuses are determined by the Operator.

3.2 The Operator reserves the right to increase or decrease the total amount of the Promotion fund and/or Bonus program, without additional notice and/or agreement with the Players.

3.3 The Operator is not responsible for the future use of the Bonus by the Player and for the inability to use it for any reason.

3.4 The Promotion and/or Bonus Offer incentive fund is not formed from the Participants' contributions. The Operator does not receive any remuneration from Participants for their participation in the Promotion and/or Bonus Offer.

4. Types of the Bonuses

4.1 Types of the Bonuses that You can get by participating in the Promotion:

  • % to the deposit. This is the Bonus in the form of electronic monetary substitutes, which are credited to the Player's Account as a percentage of the amount of the deposit made by them and in accordance with the terms and conditions of the Promotion;
  • Free Spins (or FS). This is the Bonus in the form of free spins in the game according to the terms and conditions of the Promotion.

4.2 The following types of the Bonuses may be available for the Live Casino and Casino Section, in particular, but not exclusively:

  • electronic monetary substitutes and/or Free Spins, which require making a deposit, placing a bet and wagering the Bonus in accordance with the terms and conditions of the Bonus Offer;
  • free spins that require You to make a deposit in accordance with the terms and conditions of the Bonus Offer.

4.3 The size and type of the Bonus Offer is determined and offered to Players solely at the discretion of the Operator.

5. Use of the Bonuses

5.1 After making a deposit, the Player can additionally activate one of the available Bonuses, which will be immediately credited in the form of bonus electronic money substitutes to the Player's Bonus balance.

5.2 After making a deposit the Player can also get access to the already automatically activated Bonuses, which will be placed in the "Bonuses" section in the Player’s Account.

5.3 After reading the terms and conditions of a particular Bonus Offer and clicking the appropriate button, the Bonus will be available for use.

5.4 Available statuses for the Bonuses:

5.4.1. Deposit. This means that the potential bonus has not yet been activated in accordance with the terms and conditions of the Bonus Offer;

5.4.2. Start. After clicking the corresponding button, the bonus is activated and credited to Bonus balance of the Player's Account, but its wagering has not yet been completed and/or is in the process in accordance with the terms and conditions of the Bonus Offer;

5.4.3. Wagering. The Bonus is active and the Player meets the terms and conditions of the Bonus Offer;

5.4.4. Accept. The Bonus is available for use in the games of the “Casino” Section, specified in the Terms and Conditions of a particular Bonus Offer, and/or immediately for accrual to the Player's Account, if this is determined by the terms and conditions of a particular Bonus Offer;

5.4.5. Completed. The terms and conditions of the Bonus Offer have been met, the Bonus funds have been wagered and can be credited to the Withdrawal Balance.

5.4.6. Crediting. The Bonus is automatically transferred to the Player's Payout Balance. At this stage, the Player has the right to withdraw the wagered bonus money and/or any winnings.

5.4.7. Expired. The bonus offer has expired.

5.4.8. Canceled. The corresponding status can be specified for a Bonus that is canceled if the Player: did not comply with the terms and conditions of the Bonus; violated the terms and conditions of the Bonus Offer; violated the Terms of Use of the Operator.

5.5 Bonus wagering is only available in the electronic monetary substitute game mode (sections and/or games that do not take wagering into account are specified in the Bonus Offer description). Bets in games in demo mode are not counted.

5.6 The Player can monitor and check the status of Bonus usage at any time in the “Bonuses” Section of their personal profile.

5.7 All winnings from the already wagered Bonus are credited to the Payout Balance of the Player's Account.

5.8 To withdraw winnings from Wheel of Fortune bonuses you must first wager your deposit amount at least 2 times. This requirement prevents immediate withdrawal requests without gameplay.

5.9 If the Player has several Bonuses available for activation with the condition of making the required deposit amount, then by default, they have the right to activate only one of the available bonuses by making one deposit.

5.10 If a particular Bonus Offer provides for the simultaneous activation of two or more Bonuses with one deposit, this is separately stated in the terms and conditions of such Bonus Offer.

5.11 After the Player has fulfilled all the terms and conditions of the Bonus Offer, the prize won, in the maximum amount specified by the Bonus terms and conditions, is automatically credited to the Payout Balance of the Player's Account. In case of exceeding the maximum Bonus amount specified in the terms and conditions of the Bonus Offer, only the specified maximum Bonus amount shall be credited to the Payout Balance, and the remaining Bonus funds shall be canceled.

5.12 If the terms and conditions of one type of the Bonus Offer do not provide for wagering the received Bonus (for example: when activating the Bonus Offer using a promo code, etc.), after reading these terms and conditions, the Player can click the "ACCEPT" button and the prize won, as determined by the terms and conditions of the Bonus Offers, will be credited to the Payout Balance of the Player's Account.

6. Restrictions on Receiving Bonuses

6.1 If the Player has set a personal limit on gaming activity by activating the "SELF-EXCLUSION" function on the Operator's Website, such Player loses the right to receive any Bonuses that involve wagering (in particular, but not exclusively, in the form of: free spins, bonuses by promotional code, winnings in promotions, etc.).

6.2 All Player Bonuses are limited individually to one person, identifiable by their identification details such as residential address, telephone number, e-mail address, or a single payment account (e.g., card number or an account in the payment system), as well as the Access Device used (including those in a dormitory/hostel, an Internet club or any other public place). The Operator reserves the right to refuse the Bonus to any Player(s) without giving any reason.

6.3 In case of violation of any requirement of the Bonus Offer/Promotion, the Operator reserves the right to deprive such Players of the Bonus, and to restrict such Player's access to future Bonus Offer/Promotions of the Operator.

6.4 In order to prevent fraud, ensure security, and comply with applicable regulatory requirements, the Operator reserves the right to request identification documents from the Player before processing or transferring any Bonus. Failure to provide the requested documents may result in the forfeiture of the Bonus and/or winnings associated with it.

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